Gordon Chevrolet

Tried to buy a new truck with a price listed online. When I called to discuss with a salesman, after 30 minutes of giving info, he quoted a price that was $5,000 higher than the online price. He said it was an availability charge. Three other Chevy dealerships I am talking to did not have this charge. You have been warned.

Very clean. Salesperson Nick was very knowledgeable. He was very attentive to our needs. Delivery was great.

very good quick service on oil change.......... despite rain

They got back to me to tell me that the car wasn't ready. They advertise a car that wasn't ready. Then they told me it was wholesaled.

VERY DISAPPOINTED. Purchased a 2018 Chevy Colorado brand new. Less than two years, I noticed a water slouching noise in the dash area while driving. Brought my truck in for service in January 2020. Repairs were made (while under warranty) and I was on my way. A little over a year and a half later the same water slouching noise is coming from my dash area again. I called on 19 November 2021 and spoke with a person in the service department. The first thing (I will not name the person) told me, it would cost me $129.95, for them to take a look at my truck. I told the service person; it is the same issues that was fixed in January 2020. He told me the warranty had passed and I would have to pay. I called the service manager and left a voice message after I hung up with the service department and the service manager never returned my call. I called and spoke with the general manager (will not name him), he listened to what I said, then he gave me the company answer. Service manager seemed to be more about profit, then customer relations. Told me since it has been that long and the warranty had expired, he would not be able to bill Chevrolet for the repairs. So, profit over customer relations. I kept emphasizing to him that, I had the repairs made at your dealership, and that didn't seem to matter. My next call was going to be to the owner, but I decided not to. I was there from mid-September to early October this year, looking to purchase a car for my son, and I am so glad, that I didn't find one. We will not be trading my wife SUV for the Equinox she wants. I WILL NEVER PURCHASE A VECHILE FROM THIS DEALERSHIP AGAIN. I will take my Colorado to Keith Pierson for repairs. I would have given less than one star, but the system would not allow it.

no sales person is available online, nobody can is available on line to discuss Trucks. your supposedly no 1 seller at your dealership is trucks but nobody can tell me about trucks you have in your lot, online.

Gordon Chevrolet was once my go to for service on my vehicles, but as of lately it is not at the top of list. It would be helpful if service would notify customers that have an appointment that it would be a few weeks before certain work can be done. It wastes a customer's time and that customer may never come back or buy that product ever again.

Excellent service! You definitely got the job done at a reasonable price! Thank you so much

Worst…looked at truck online called them two days talking to someone and running my credit for the truck for them to sale the truck out from under me. Will not ever recommend this place to anyone. They do not communicate with each other at this dealership.

I have been using Gordon Chevrolet as my go-to dealership for 19 years now. The sales team is knowledgeable and trustworthy, the service department is experienced, capable and efficient. There is no dealership in the northeast Florida region that I would trust more than the team at Gordon Chevrolet!