Gordon Chevrolet

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3.8
(428 reviews)
Visit Gordon Chevrolet
Sales hours: 8:45am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:45am–7:00pm
Tuesday 7:00am–6:00pm 8:45am–7:00pm
Wednesday 7:00am–6:00pm 8:45am–7:00pm
Thursday 7:00am–6:00pm 8:45am–7:00pm
Friday 7:00am–6:00pm 8:45am–7:00pm
Saturday 7:30am–1:00pm 8:45am–6:00pm
Sunday Closed 12:00pm–5:00pm
New (904) 579-1709 (904) 579-1709
Used (904) 834-4274 (904) 834-4274
Service (904) 834-4296 (904) 834-4296

Inventory

See all 149 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2019.
At Gordon Chevrolet we strive to provide our customers with the best car buying experience. Our friendly Sales Team is here to address your needs and help you find the car or truck you want and need. We aren't only about sales we have a well educated Service Parts and Body Shop teams ready to help with any other need you may have.

Remember Gordon Chevrolet is "The home of Up-Front Pricing where the discount is on the red tag."
MORE TRUCK FOR YOUR BUCK!

Service center

Phone number (904) 834-4296

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–1:00pm
Sunday
Closed

Reviews

3.8
(428 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

One of the best dealers , if not the best.

One of the best dealers , if not the best. I have ever had the pleasure of doing business. Highly recommend! Sales was a pleasure. No pressure.

5.0

Best dealership, ever!

Outstanding Best I have ever been treated No pressure Highly recommend for new and used vehicle purchase! It is a pleasure. Test drive where you wish go and as long as you want to make sure it is the right vehicle for you.

1.0

Retighten all cables

Imagine my surprise when my 2017 Chevrolet Impala just quit on me at the hospital while visiting my husband. After a number of good samaritans said they thought it was the battery, but the battery was only 3 months old, I had to have it towed to the nearest car dealer which happened to be Gordon Chevrolet. I was told they wouldn't be able to get to it until the following day. I left it there around 3:30pm, about 5:30 pm I received a text it was ready to pick up. The diagnosis "found cable loose on battery fuse block, retightened all cables and cleared all code in vehicle" This is the service I received for $149.99! I had little time and little choice, but I will never, ever, ever go back to Gordon Chevrolet. I have purchased 4 Chevrolets in the last 10 years and will go back to my original dealer.

Dealer response

Mrs. Mattiace, I think your anger is misdirected. Maybe the people who installed your battery three months ago will do something for you. I’m not sure how we failed you here. When you had the vehicle towed in, it was because it wouldn’t start. You authorized an initial diagnoses charge of $149 for us to find out why. Our technician spent some time looking the system over and tracked the problem down to cables not properly tightened by the shop that put the battery in. It wasn’t simply open the hood and tighten the cables. Furthermore we helped you get back on the road and in less time than we told you. If you have any questions, we would be happy to discuss it. Again, thank you for reaching out.

4.0

Warm welcome by the associate.

Warm welcome by the associate. Knowledgeable in their job. Did the right thing to get you in a vehicle without any problems

5.0

Best dealership by far drove 500 miles to buy here

Tammy L. Is always the best when we come in. I couldn't image ever buying from anyone else but Tammy L. She is always working so hard for us.

Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Gordon Chevrolet, INC.

5.0

Outstanding customer service as always go way and beyond

Outstanding customer service as always go way and beyond for the customer thank you keep up the great work Gordon Chevrolet service department

1.0

Terrible service dept

Terrible service dept take it somewhere else they don’t care about your care or problems!! Kept trying o for a week and some days and said it’s was broke but it magically fixed it self !! Find another dealership for service

Dealer response

Thank you for reaching out. In follow-up, we did not relay that the issue was fixed because we didn’t do anything but drive the vehicle; which we can only do for a limited time if your truck doesn’t make the noise for us. We know that leaving a vehicle at a dealership for 3 days, and not getting a problem resolved, is disheartening. However since there is no apparent failure or breakdown, and the vehicle is well within the warranty mileage limits, we suggested that you might have to drive it for a while in order for us to determine if it is simply a normal condition or if there needs to be a repair. When there are intermittent problems with a vehicle, and we cannot duplicate it with the proper equipment attached, or it simply won’t do it when we test drive it, we have to return it to you and try again another day. When we return a vehicle without duplicating the problem and fixing it, everyone loses. The customer has to live with it or reschedule for another day which is very frustrating. We also have wasted time chasing something we can’t find. No one wins. You told us you have it scheduled to be looked at somewhere else. Hopefully your truck will act up while they have a transmission specialists driving it. Please let us know if we can be of further assistance.

1.0

I would not recommend them to service your car or truck

I would not recommend them to service your car or truck The customer service is terrible and they only want to make a quick bu k they don’t care about your problems you are having . I would never use them or recommend anyone to!! Service advisory J is terrible !!!

1.0

Misled by sales agent on several issues, condition of

Misled by sales agent on several issues, condition of 2019 Sierra had several defects that were not disclosed when I specifically asked "ARE THERE ANY PROBLEMS" with this truck, prior to purchase agreement.

5.0

Excellent Job Gordon Chevy

They received me quickly and took great car of my truck.

Dealer response

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

See all 428 reviews