Anderson-Weber Toyota

Very clean and the people were very friendley and very helpful with all our questions

Traveled to Dubuque -Anderson - Weber Toyota interested in purchasing or leasing a Tacoma. I was introduced to Nick Heston - the best car salesmen I have encountered in my many years of purchasing vehicles. Nick was personable, highly knowledgeable and professional. Nick took the time to patiently answer all questions (on the phone or in his office). He also encourage me to drive several various models of Tacomas. In closing, the Tacoma experience was great and Nick helped make that so!

What a great experience! We had a problem with the car and called you. We talked to Shane and said bring it in. The people who took care of the car were fast, done in about 10 minutes. When we asked Shane how much he said nothing. I have NEVER been to a dealership that knows what nothing means. Thank you very much.

We were traveling into Iowa from Chicago and our check engine light, VSC light , and trac light were on all at the same time. My wife seen a Toyota dealer near by, so we took a chance to see if they can fix it. John Wilhelm was the service rep. on duty at the time. He checked the car out for us and found out it was no problem at all with the car and explain what could of been the problem for the car in the future. He reassured us that we will be fine driving back home to Chicago again. Thank you John for your honesty.

We were in the middle of a road trip to Mesa Arizona and Shane was very helpful in helping us troubleshoot some sounds we were hearing in our vehicle over the phone.

I loved working with Anderson-Weber when I was searching for a replacement vehicle for my 16 year old who, who unfortunately, totaled theirs. The sales staff was able to find something within my budget that was reliable for a teen driver AND it had a maintenance plan included. What more could a mother want? Thanks Anderson-Weber for making it an easy decision to come to you for our future purchases!

Hands down one of the best car buying experiences I ever had. And I have bought my share of cars! lol. If you are in the market, please do yourself a favor and ask for Kris Wolfe. He will treat you right. Service Department is second to none!

We were about to head out on a trip and wanted to have our vehicle inspected beforehand. Unfortunately, we didn't give Anderson-Weber much time from when we were leaving, but they were more than accommodating and fit us in. I was greeting while waiting in the lounge by numerous employees and in the face of this pandemic, it seems Anderson-Weber has a great handle on things. Thank you again and we'll certainly be back for service!

I was told my cracked manifold would be fixed on a "We Owe You" document on purchase of my vehicle. Only repaired one side and I was told there was nothing wrong with the other side. It went from me being told there was nothing wrong with it, to we only fixed the side that was making the loudest noise, to we have already stuck a bunch of money in this and the general manager has said we will not fix the other side. The noise is very noticeable upon starting the vehicle and when stepping on the accelerator. I was told I agreed to purchase the vehicle as is, which I did not. I agreed to purchase the vehicle if the manifold was fixed, as I would not purchase it sounding like that. I was not at anytime informed they were only fixing one side. I know now why they were in such a hurry to get the papers signed that same day so I was locked in no matter what. Hind sight being 20 I will never do that again. The service department stated they put new rear brakes in also that noticeably cause a feeling like they are sticking/catching when taking off from a stop. I was also told there was nothing wrong with them also. I have had previous good experiences there and that is why I went back. I will now never purchase another vehicle from this facility and will never recommend the service department to anyone. I had recommended them to a friend, but was able to contact them and let them know what happened before they went there.

I can't say enough wonderful things about every department. I originally stopped for service and from the service receptionist to the advisor, they were all wonderful. Being able to pull right inside out of the cold was a major bonus! Their waiting lounge is spacious and they even have fresh fruit AND Starbucks coffee waiting for your arrival! I eventually had to visit parts to replace a key battery and checked out at another reception desk located inside. Again, a smile on every face! I didn't deal with sales much, but from my experience, I'm sure they're just as lovely as everyone else. I will absolutely be back and likely buying my next vehicle here if this is the kind of service they provide!