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Used 888-415-7077 Email Dealer
Service 877-249-4248

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Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

3.5
7 lifetime reviews.
  • customer service above and beyond all expectations

    Steve Tucker was by far the best salesman I have ever delt with. We had Xzilon coating applied to our new Terrain. Steve brought the car to our ho...


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    Steve Tucker was by far the best salesman I have ever delt with. We had Xzilon coating applied to our new Terrain. Steve brought the car to our house, an hour from the dealership, with all paper work after the Xzilon was applied. Then came back a week later and got the car to take back to the dealership to have a remote start installed. He picked our new car up from my wife at her work, took it to have the work done and left her a loaner car. Then brought ours back when it was all said and done. I have NEVER had a salesman do anything even remotely close to that. They will have our business again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    I recently bought a used Buick elsewhere. I called on a Saturday morning with a check engine light. They gave me an arrival time, greeted us with...


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    I recently bought a used Buick elsewhere. I called on a Saturday morning with a check engine light. They gave me an arrival time, greeted us with a smile, and replaced a part quickly. I will be back!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Body repairs/ paint 2015 Terrain

    When I went to pick up my vehicle I was appalled at the poor quality paint job I had received. When I commented on all of the "orange Peel" you co...


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    When I went to pick up my vehicle I was appalled at the poor quality paint job I had received. When I commented on all of the "orange Peel" you could see I was told " you don't want it too perfect or you will be able to tell its been wrecked". I realize most women would accept the job done and go on, but I have been around car restorations for 30 years and this is not acceptable. I plan to call today to see what can be done about it.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2007

Since 1957, Rice Automotive has been an East Tennessee institution. Always family owned and operated, we are dedicated to continuing the Rice family's reputation for 1st quality vehicles and even better service. We like to think of you, our customers, as family too, so we always make every effort to give you easy access to our staff and services. We look forward to another 50+ years of serving you - our neighbors, friends and family. Whether you are searching new or pre-owned, we will provide the personal service you deserve. Price sells cars, but service keeps you coming back - year after year, after year.....

"Please visit our Website, www.ricegmc.com, for our Daily Updated Inventory and Specials!"