Cedar Rapids Toyota

Always friendly and easy to talk to. They offer rides in town if you cannot wait with your car. They always look over the vehicle and let you know of concerns with your car when you pick it up.

Prompt service Always ! I’m on my 6th Toyota, always use this service dept.never been disappointed ! Steve and Mike are the best ! Highly recommend !

Had an appointment for an oil change and tire rotation for 1030. Two and a half hours later I am finally leaving. What is the point of an appointment, if you just take everything as first come first serve?

Very good, less than an hour for an oil change which I think is pretty good

Oil change service was great! Fast and friendly and no sales pressure for anything so I’ll definitely return

CR Toyota was great customer experience! Jacob in sales had everything prepared and greeted us when we arrived….did not have to wait around and entire process 90 minutes or so- wendy in finance was very thorough and finalized everything seamlessly 😁

It was very easy to do business with cedar rapids thanks to justin & wendy. Would recommend giving them a look

Great, prompt, and most importantly, honest service. It is nice to know the service consultants are not conning a person into unnecessary service. Great work!!!

Will never buy from here again! I was assaulted by the GM and 3 employees. The GM (bald guy who would not tell me his name) threatened to punch me and "beat the xxxx outta me" ... Then got into my car while I was in front of it and he continued to drive into my legs, hitting me and as I lose my footing and fall into the hood of the car... I'm in literal shock. As I'm walking outside to try and get into my car... 3 other employees including BryceLanghurst, Mike Bushman, come to harass me. The GM gets out of my car to get in my face again to assault me ... Before getting back into my car to drive it clear across the lot... As I walk to my car across the lot, the 3 other employees insist on harassing me to my car... Then tell me I cannot leave... While 2 others tell me to leave and blocking my car. I have made a police report. I have video and pictures. Bought a 2023 Crown Limited that was suppose to be Gold Certified. To find out it was not properly certified being bated to buy this vehicle and lied to on the certification. Within the day of purchase I experienced problems like the software being 2 years old on the infotainment system which made my screen glitch, backup camera not working... Lane assist not working... Heated seats don't work.... Knocking in the engine when reversing... Horrible wind noise in the driver side... This is just a few. When I discuss these concerns in detail to the manager John, I get a one word reply, "Yep.". Absolutely unacceptable. This is shady and did nothing to compensate for this stress and straight up lie to a returning customer. dealership. Sad, unprofessional, unacceptable. My software was never updated the 7 days it was here... And when I complained about new scratches, that apparently was the last straw and they couldn't bare to take responsibility. I had just dropped a $14k down payment buying a $42k car... Didn't think my concerns were out of reach. No apology yet from Toyota or this dealership for such a horrible experience.

Frank Abalos did a great job assisting me with my RAV4 Hybrid search. I would definitely work with him again.