Reviews
What a great experience - everything explained to us from
What a great experience - everything explained to us from options/pricing/specials - so happy i went to Jim Causley for my vehicle
What a great experience - everything explained to us from
What a great experience - everything explained to us from options/pricing/specials - so happy i went to Jim Causley for my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What a great experience - everything explained to us from
What a great experience - everything explained to us from options/pricing/specials - so happy i went to Jim Causley for my vehicle
What a great experience - everything explained to us from
What a great experience - everything explained to us from options/pricing/specials - so happy i went to Jim Causley for my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just leased for the 5th time with John Shell.
Just leased for the 5th time with John Shell. I am thankful for, and appreciate, his time and expertise.
Just leased for the 5th time with John Shell.
Just leased for the 5th time with John Shell. I am thankful for, and appreciate, his time and expertise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Technician Jason Hughes made my first experience with
Technician Jason Hughes made my first experience with this dealership a very pleasurable and easy one.
Technician Jason Hughes made my first experience with
Technician Jason Hughes made my first experience with this dealership a very pleasurable and easy one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Addressed our concerns for the repair.
Addressed our concerns for the repair. Salesman also engaged in the process promptly assisted by costumer service representative
Addressed our concerns for the repair.
Addressed our concerns for the repair. Salesman also engaged in the process promptly assisted by costumer service representative
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Wendell and Thomas made the repair easy and fast good job
Wendell and Thomas made the repair easy and fast good job to body shop workers
Wendell and Thomas made the repair easy and fast good job
Wendell and Thomas made the repair easy and fast good job to body shop workers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Causley Buick - GMC Truck! We hope you have a great day!
You can just tell this is a poorly ran dealership.
You can just tell this is a poorly ran dealership. The staff is rude and unhelpful. Customer service is less than poor. It is obvious the service department is unknowledgeable. Take your sales and service to another GMC dealership.
You can just tell this is a poorly ran dealership.
You can just tell this is a poorly ran dealership. The staff is rude and unhelpful. Customer service is less than poor. It is obvious the service department is unknowledgeable. Take your sales and service to another GMC dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact us at (586) 465-1281 so we can understand your situation better to try and turn your experience around. Thank you, Jim Causley Buick - GMC Truck
You can just tell this is a poorly ran dealership.
You can just tell this is a poorly ran dealership. The staff is rude and unhelpful. Customer service is less than poor. It is obvious the service department is unknowledgeable. Take your sales and service to another GMC dealership.
You can just tell this is a poorly ran dealership.
You can just tell this is a poorly ran dealership. The staff is rude and unhelpful. Customer service is less than poor. It is obvious the service department is unknowledgeable. Take your sales and service to another GMC dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (586) 465-1281 when you have a chance. Thank you, and we look forward to hearing from you.
Jim Causley's staff takes the "Dread" out of going
Jim Causley's staff takes the "Dread" out of going through the New Car buying process.
Jim Causley's staff takes the "Dread" out of going
Jim Causley's staff takes the "Dread" out of going through the New Car buying process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Great employees who go out of their way to help their
Great employees who go out of their way to help their customers. This is my second time getting a lease car from them, I am very very happy with their service.
Great employees who go out of their way to help their
Great employees who go out of their way to help their customers. This is my second time getting a lease car from them, I am very very happy with their service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Causley Buick - GMC Truck. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!