Reviews
I recently purchased a vehicle and had an outstanding
I recently purchased a vehicle and had an outstanding experience thanks to Shanna and Gretchen. Shanna was incredibly helpful as my sales associate, taking the time to thoroughly answer all my questions and making sure I felt confident in my decision. Gretchen made the finance process remarkably smooth and painless?she was detail-oriented and ensured all the paperwork was completed accurately without any hassle. Both were professional, patient, and genuinely focused on making my car-buying experience positive from start to finish. I highly recommend this dealership thanks to their excellent service.????????????????
I recently purchased a vehicle and had an outstanding
I recently purchased a vehicle and had an outstanding experience thanks to Shanna and Gretchen. Shanna was incredibly helpful as my sales associate, taking the time to thoroughly answer all my questions and making sure I felt confident in my decision. Gretchen made the finance process remarkably smooth and painless?she was detail-oriented and ensured all the paperwork was completed accurately without any hassle. Both were professional, patient, and genuinely focused on making my car-buying experience positive from start to finish. I highly recommend this dealership thanks to their excellent service.????????????????
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tom, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The Salesman was very helpful and very courteous I would
The Salesman was very helpful and very courteous I would highly recommend this dealership to all my friends and family
The Salesman was very helpful and very courteous I would
The Salesman was very helpful and very courteous I would highly recommend this dealership to all my friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kris Daly did a great job providing all the requested
Kris Daly did a great job providing all the requested information and delivery of the vehicle.
Kris Daly did a great job providing all the requested
Kris Daly did a great job providing all the requested information and delivery of the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Jim Causley Buick - GMC Truck. We're looking forward to your next visit with us!
I’ve bought/leased many vehicles through Jim Causley.
I’ve bought/leased many vehicles through Jim Causley. Specifically John Shell, he has gone way beyond what needs to be done. He’s the best-regarded as family and I thank him
I’ve bought/leased many vehicles through Jim Causley.
I’ve bought/leased many vehicles through Jim Causley. Specifically John Shell, he has gone way beyond what needs to be done. He’s the best-regarded as family and I thank him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to John here at Jim Causley Buick - GMC Truck! We look forward to your next visit! Take care!
The body shop customer experience was extraordinary as
The body shop customer experience was extraordinary as usual! Wendell and staff took great care of my Yukon… and me. Excellent repair job.
The body shop customer experience was extraordinary as
The body shop customer experience was extraordinary as usual! Wendell and staff took great care of my Yukon… and me. Excellent repair job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
We have been buying cars from Willard Shell for many
We have been buying cars from Willard Shell for many years. He always gives us the best service. The service department and collision center are amazing too!
We have been buying cars from Willard Shell for many
We have been buying cars from Willard Shell for many years. He always gives us the best service. The service department and collision center are amazing too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Causley Buick - GMC Truck! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great dealership !
Great dealership ! Everyone friendly and always helpful. I always go home completely satisfied with visit!
Great dealership !
Great dealership ! Everyone friendly and always helpful. I always go home completely satisfied with visit!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Causley Buick - GMC Truck and we hope to see you again soon!
I was able to get an oil change as a walk in at this
I was able to get an oil change as a walk in at this facility. I had a scheduled appointment with another facility and they still couldn't get me in for two hours. Causley was very friendly and accommodating.
I was able to get an oil change as a walk in at this
I was able to get an oil change as a walk in at this facility. I had a scheduled appointment with another facility and they still couldn't get me in for two hours. Causley was very friendly and accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Causley Buick - GMC Truck! If you have any further questions, please give us a call. We're always happy to help!
Kristopher Daly did a fantastic job for me on October
Kristopher Daly did a fantastic job for me on October 14th when I had to return my car because the lease was up. He went above and beyond to make the transaction easy and was very friendly and helpful. It wasn't easy for me to give up driving but at my age I knew it was time to stop. I truly appreciate his friendliness and help in getting the transaction done. He is a wonderful employee and I will refer him if I know of anyone needing a new vehicle. Thanks again, Kris!!!
Kristopher Daly did a fantastic job for me on October
Kristopher Daly did a fantastic job for me on October 14th when I had to return my car because the lease was up. He went above and beyond to make the transaction easy and was very friendly and helpful. It wasn't easy for me to give up driving but at my age I knew it was time to stop. I truly appreciate his friendliness and help in getting the transaction done. He is a wonderful employee and I will refer him if I know of anyone needing a new vehicle. Thanks again, Kris!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Always great to work with the service team at Jim
Always great to work with the service team at Jim Causley! Josh is always a great help and very nice!
Always great to work with the service team at Jim
Always great to work with the service team at Jim Causley! Josh is always a great help and very nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive comments about Jim Causley Buick - GMC Truck! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!