Reviews
Write a reviewGreat experience
Jeff was great given a stressful situation with kids. His patience and experience gave us everything we needed for a great car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend
Best customer service ever! They were very nice and went out of their way to help me out. Would highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service
Purchased a truck from Jeff at West Coast. The service was good and it was as advertised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good deal good customer service
This was one of the best car buying experiences I have had. Staff was kind and helpful in locating the right car for me. I love my infinity!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff was great.
Bought a 2012 Altima from Jeff. He did a great job. Traveled from Panama City, Florida to pick up. Everything was ready. Wife and kid were happy and we got a deal. Thanks Jeff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
All Star Deal and Customer Service
Recently purchased a car from Jeff. He was helpful in every aspect of the way. When it was discovered that the car had a minor issue, it was sent directly to the Volkswagen Dealership for repair at no added expense to me! When I arrived to pick up the car, the paperwork had been prepared and was ready for my signature. The entire process was a new experience for me in car buying. No pressure sales was a plus!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience
Salesman Jeff, was a pleasure to work with. I felt as though he really wanted me to be happy with the overall experience of buying. I will soon be buying a car for my son and will definitely purchase from him again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never heard from them.
Sent an inquiry about a truck via the cars.com link and never heard from them.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
No nonsense, good deal transaction
Just purchased a used vehicle from West Coast Auto Mall. The car has been great so far, and the deal was amazing. I believe that everyone was very forthright about the cars, and the purchase process was very simple. Nice car, nice people. Kinda makes me want to always buy used cars from now on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Incorrect Auto Listing
Today I went to this dealership to look at a 2013 Hyundai Veloster. The cars.com listing stated it is "LOADED WITH GPS NAVIGATION, POWER SUNROOF". The car had neither, so I wasted a 30-minute drive there. The car salesperson admitted that somebody had just drove from Gainesville (2-hours away) to look at the car based on the same error. Therefore, they have already created a poor customer experience with somebody else and continued to leave the inaccurate listing. I even called in advance of going there and nobody told me the listing was inaccurate. Very poor business practice..
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
WE DO APOLOGIZE FOR ANY INCONVIENCE THAT The ERROR MAY HAVE CAUSED. THE OPTION POPULATE TO THE AD BASED ON THE VIN NUMBERS OF THE CARS. WE DID MISS THAT IT LISTED GPS AND MOONROOF. THE AD HAS BEEN Corrected AND AGAIN WE APOLOGIZE FOR THIS MISTAKE. WE DO STRIVE TO DO BUSINESS IN A HONEST ETHICAL WAY.