Dralle Chevrolet Buick of Peotone

Went very smoothly The is the fifth vechicle we have purchased from this dealer and really appreciate the process of the purchase We plan taking this vechical back for service for the entire time we own it

Had an appointment for a routine oil change. Service writer told my wife the car was due for a 30,000 mile service which included: tire rotation and fuel injection cleaning. (Our previous rotation was done at Dralle less than 3000 miles prior. We have had zero drivability issues and only use the recommended premium fuel and in this car.) My wife felt pressured but refused this unnecessary add on service. After a long wait time, the car was returned to without an updated oil change sticker and was unwashed. A sticker was eventually provided after requesting. Maybe we expected more than the Dralle Chevy/Buick ?service? department team is capable of? This was not our first visit to Dralle and poor service seems to be a trend here.

Took My granddaughter to get a car was pre-approved by my bank. They ended up dinging my credit two or three times to finance me and got four points higher finance rate than my bank had pre-approved. The loan for that is bull crap. Won't buy another car there

Sold a car that was at a different dealership getting repaired. I called for the past 3 (or even 4 days) trying to get in to look at a RAM 1500 that was listed for the past month. I was told it was at a dodge dealership getting ‘warranty work done’. I was told twice, they would call and give me an ETA. No one called and I had to keep reaching out. I was getting ready to call this morning (like I have been) and sure enough, it shows SOLD on the website. Horrible communication, no follow-up and seemed as if no one knew anything. I worked with Cyndee Lotton and I feel like some of this was her fault. Never got back to me. If you are hooked up with her, I would call back and try finding someone else. My wife told me to call someone else and I thought I would give benefit of doubt. But you live and learn. If you can stay away from dealership, I would. If you must work with them, stay away from Cyndee. She lacks basic skills to get back to anyone which may or may not have caused me this missed vehicle. Thanks Dralle!

I towed my vehicle to the dealership after if broke down. they advised me it needed a timing chain replaced. they had the car for almost a month and I picked it up paid them almost $2800 dollars got less then 5 miles from the dealer and the check engine light came on. called and told them and they ask to bring back next day they replaced a sensor they claim was bad. then a day later light came on again. took to a different dealer and was advised of a technical bulletin that a gasket was installed wrong. they picked up the car said would take care of. called and told me they did it when repairs where done. it clearly stat that you have to take it apart to insure it was installed correctly. they never took apart and want me to pay them to take apart and see if they did work correctly. I would never recommend them for service or to buy from they are very underhanded and shady. be warned they will bait and switch you.

This is the second vehicle I have bought from Dralle Peotone. Austin was the salesman. I made several visits trying out different cars and was always greeted with a smile. He showed great patience each time I came looking for the perfect car. I bought a Chevy Trax and am happy with my choice. Great personal service.

I just want to thank Kevin Dralle, Greg Dralle Jr. and Andy up at Dralle Chevrolet in Peotone. You guys always go above and beyond! I can not say enough good things about the guys up at Dralle Chevrolet. I now own my dream C8 thanks to you and your team! I can't thank you enough.

Bought a 2014 Silverado. I paid for Bumper to Bumper coverage. I only had her serviced through them. I kept up with my service recommendations. The mechanic had recommended service to be done on trans lines, however, I was told that it was just condensation and they would check it at my next oil change. Next oil changed, I was told that it must have sealed itself, no leak. Fast forward.... past 24,000 miles, at oil change, I was told that I needed lines to be changes, oil pan to be change and lines, and some other things costing over $5,500.00, that would have been covered under my Bumper to Bumper warrantee, but now it was expired. I only had the car for a year and a half. The staff is very nice but they do not stand behind their cars. I do not recommend purchasing a used vehicle from them.

Always excellent. Polite,helpful answer any questions

They had a car that my daughter wanted. Price was reasonable considering all the price gouging because of covid19 Today. When it came to her trade in, was told they were just trying to cover the cost of auctioning it off because they would never be able to sell a car with 200K miles on it. Banks will not loan any money and it would take a cash buyer to purchase it. Well they lied and put it on there lot for a whole bunch of $$$$. Will never go there again. Liars, Liars, Liars. So much for a small town dealership. Do not expect anything for your trade in if going here. Sell it at Carmax.