Reviews
Write a reviewProfessional and Friendly service. The salesman was very efficient making the transaction go smoothly and quick. The finance person was very efficient, making the transaction easy and pleasant.
Professional and Friendly service. The salesman was very efficient making the transaction go smoothly and quick. The finance person was very efficient, making the transaction easy and pleasant.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience, Richard. We’re happy to hear that our team provided professional and friendly service, and that both the salesman and finance person made your transaction smooth and pleasant. At Bob Poynter Chevrolet Buick GMC, we appreciate your feedback and look forward to assisting you again! Sincerely, The Team at Bob Poynter Chevrolet Buick GMC
It was fantastic!! Friendly, quick and reasonable. Would recommend anyone looking for a new vehicle to stop by and ask for Kyle, you won't regret it.
It was fantastic!! Friendly, quick and reasonable. Would recommend anyone looking for a new vehicle to stop by and ask for Kyle, you won't regret it.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anita, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Bob Poynter Buick GMC satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, The Team at Bob Poynter Buick GMC
A RAW dealership, their price or no price, would not negotiate a price, I would stay clear of.
A RAW dealership, their price or no price, would not negotiate a price, I would stay clear of.
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
Trent was awesome quick to respond efficient great to work with, pleasure trying to make a deal
Trent was awesome quick to respond efficient great to work with, pleasure trying to make a deal
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you so much for the wonderful review about our team, Jaymo! We're thrilled to hear you had a positive experience with Trent and we look forward to working with you again soon. Take care! Sincerely, The Team at Bob Poynter Buick GMC
rated a Corvette C6 convertible as a Z06; the two models of the marque are nothing at all alike;
rated a Corvette C6 convertible as a Z06; the two models of the marque are nothing at all alike;
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Team at Bob Poynter Buick GMC
I just bought my second truck and working with Joe Browning was great. Thanks for making it an easy process. It's been easy telling others about my experience with the dealership. Sincerely, Chris Beverly
I just bought my second truck and working with Joe Browning was great. Thanks for making it an easy process. It's been easy telling others about my experience with the dealership. Sincerely, Chris Beverly
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- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Chris. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Team at Bob Poynter Buick GMC
Had a last minute breakdown on my GMC Yukon Denali. The service department secured my vehicle to be worked on later that week and gave me alternate transportation to go on with my day. Later that week all repairs were made and I was back on the road! Thank you to the service staff at Bob Poynter GM, another great service experience.
Had a last minute breakdown on my GMC Yukon Denali. The service department secured my vehicle to be worked on later that week and gave me alternate transportation to go on with my day. Later that week all repairs were made and I was back on the road! Thank you to the service staff at Bob Poynter GM, another great service experience.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Trent, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the transportation we provided and the thorough service you received from us. It's so wonderful that we were able to repair your Denali and provide a great experience. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Team at Bob Poynter Buick GMC
Trent Shelton is amazing! I appreciate him getting me what I wanted and quickly, thanks
Trent Shelton is amazing! I appreciate him getting me what I wanted and quickly, thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We will share your comments with Trent and we look forward to working with you again down the road. Sincerely, The Team at Bob Poynter Buick GMC
Got my Traverse serviced 10 days ago. I now have to go back to have them reset my oil change gage. Looks lovely ke it wasn?t reset but on my printout shows they did?
Got my Traverse serviced 10 days ago. I now have to go back to have them reset my oil change gage. Looks lovely ke it wasn?t reset but on my printout shows they did?
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- 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We would like to thank you for sharing this review, William. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Team at Bob Poynter Buick GMC
This was my first time working with Bob Poynter. They had a specific used car that I was interested in, but in my opinion it was priced too high. Rather than holding the line or adding worthless fees and options to offset the difference, they met me at a couple of hundred above my offer which thanks to online research was fair market value for that car. They also gave me fair market value for my trade. Their service was great and the transaction was easy and smooth with no pressure. I considered this to be a win-win deal for us both and would happily buy a car from them again.
This was my first time working with Bob Poynter. They had a specific used car that I was interested in, but in my opinion it was priced too high. Rather than holding the line or adding worthless fees and options to offset the difference, they met me at a couple of hundred above my offer which thanks to online research was fair market value for that car. They also gave me fair market value for my trade. Their service was great and the transaction was easy and smooth with no pressure. I considered this to be a win-win deal for us both and would happily buy a car from them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Team at Bob Poynter Buick GMC