Reviews
Car for teenager
2nd purchase with Poynter. Well satisfied, would certainly recommend . The sales representative was very professional and we feel we got a good vehicle for a good price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Allen. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Great Experience
Great experience from start to finish. Great pricing and left me alone to make the decision with no pressure. I would not hesitate to recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Bob Poynter GM. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Great experience !!
From beginning to end great experience and best part I walked away having made a great deal !! I would highly recommend to anyone. Great experience !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We cannot thank you enough for your wonderful review of Bob Poynter GM and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Best Wxperience
BEST experience buying a car EVER!! We were in and quickly and everyone was super friendly. Answered all of our questions and were very knowledgeable about the vehicle we purchased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Owner
fine to work with took a while to find the truck a little slow in response time on the phone call but everything else was fine
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great feedback, Jay! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Buyer
My experience has been wonderful. I will definitely go to Bob Poynter for my next vehicle purchase. I would recommend going there for your next vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Suburban
Wonderful experience, they made time to work with me and my busy schedule . So easy to work with! Got a great deal too! Love working with all of them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Bob Poynter GM. Congratulations on your car! If you have any further needs, do not hesitate to stop by for a visit. Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
ok fine this should work
recall on my truck brought it in within an hour of arrival my truck was done and I was on the road
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Awesome
Great to work with .. can't go wrong working with these guys! Would highly recommend.. great honest people .. stand behind what they sell and are super nice
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chad, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Great reliable dealership
They can and will take care of your needs. Fair prices for quality. Wide selection of cars, trucks, SUVs and crossovers new and used. Must colors are on the lot!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com