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Tinney Chevrolet Buick GMC

(65 reviews)

Reviews

(65 reviews)

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Took truck in Feb 2023 told v4 mode issue was bad jasper

Took truck in Feb 2023 told v4 mode issue was bad jasper transmission. Had it changed 2xs got worse took back " oct 2023"again barry Sparkman said wrong transmission this time 10k later several missed completion dates Lies etc. Truck returned Jan 17th 2024 still broke more issues, fought take back returned broken worse. Took back again told new transmission now failed and v4 still broke. Requested refund and tech specialists. Refused. Now published lies to bbb. Caught up a dirty state investigator MorenoE1@michigan.gov and now blow us off. Transmission has no warrentee after 500 miles extended powertrain coverage now void and truck ruined. Run your xxx fast as possible to another shop gib tinney is a theif fraud regulations violations warrentee breaching con

Took truck in Feb 2023 told v4 mode issue was bad jasper

Took truck in Feb 2023 told v4 mode issue was bad jasper transmission. Had it changed 2xs got worse took back " oct 2023"again barry Sparkman said wrong transmission this time 10k later several missed completion dates Lies etc. Truck returned Jan 17th 2024 still broke more issues, fought take back returned broken worse. Took back again told new transmission now failed and v4 still broke. Requested refund and tech specialists. Refused. Now published lies to bbb. Caught up a dirty state investigator MorenoE1@michigan.gov and now blow us off. Transmission has no warrentee after 500 miles extended powertrain coverage now void and truck ruined. Run your xxx fast as possible to another shop gib tinney is a theif fraud regulations violations warrentee breaching con

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Your feedback has been forwarded on to our team and we are currently looking into this matter.

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Charged 10k for parts not needed or to do with issue .

Charged 10k for parts not needed or to do with issue ." Fraud" regulations violations warrentee breaches. Published lies with bbb refused refund and tech specialists. Now forcing court barry Sparkman tammy hoover Liars cons crooks

Charged 10k for parts not needed or to do with issue .

Charged 10k for parts not needed or to do with issue ." Fraud" regulations violations warrentee breaches. Published lies with bbb refused refund and tech specialists. Now forcing court barry Sparkman tammy hoover Liars cons crooks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our team has acknowledged this review.

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Total catastrophe.

Total catastrophe. Barry Sparkman is a liar cheat con man. Ruined my truck. Has tammy hoover publish lies to bbb. Go read truth to tinney automotive. Run the other way.

Total catastrophe.

Total catastrophe. Barry Sparkman is a liar cheat con man. Ruined my truck. Has tammy hoover publish lies to bbb. Go read truth to tinney automotive. Run the other way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our team has acknowledged this review.

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I highly recommend Tinney

Great team as always! I highly recommend Tinney. My vehicle was in and out of service in a very timely manner.

I highly recommend Tinney

Great team as always! I highly recommend Tinney. My vehicle was in and out of service in a very timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate the kind recommendation, Yonker,. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Tinney Automotive Team

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Always happy with Tinney

Repair/service was done in time indicated it would require. Coffee and cookies available in the waiting room.

Always happy with Tinney

Repair/service was done in time indicated it would require. Coffee and cookies available in the waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, The Tinney Automotive Team

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Car Repair

They were very generous and fixed the problem. And I like the warranty.

Car Repair

They were very generous and fixed the problem. And I like the warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind words, Darlene Sloan. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Tinney Automotive Team

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Had a good experience with Mike, Ron & Rick at Tinney in

Had a good experience with Mike, Ron & Rick at Tinney in Greenville. Small town pride.

Had a good experience with Mike, Ron & Rick at Tinney in

Had a good experience with Mike, Ron & Rick at Tinney in Greenville. Small town pride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Johnson, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tinney Automotive Team

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Cleaned and prepped a car for me to test drive, then sold

Cleaned and prepped a car for me to test drive, then sold it to someone else before I arrived.

Cleaned and prepped a car for me to test drive, then sold

Cleaned and prepped a car for me to test drive, then sold it to someone else before I arrived.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Tinney Automotive Team

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Best service department!

I recently had my oil changed at their new quick lube and was amazed at how fast the service was! Even though it was fast, the quality of service and details to my vehicle and myself were still attended to. I highly recommend Tinney Automotive.

Best service department!

I recently had my oil changed at their new quick lube and was amazed at how fast the service was! Even though it was fast, the quality of service and details to my vehicle and myself were still attended to. I highly recommend Tinney Automotive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your review, Kenneth Ray! Happy customers are our goal and our mission at Tinney Automotive, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Tinney Automotive Team

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Shady salesmen

Went in to buy a used car. Checked for credit and came back needed 1000 down. Never had to have down payment anywhere else. Then price jumped 4000 and monthly payment went up 100. Credit was ran 5 times. Credit score well over 700. Went down street and was approved for loan after 3 minutes and was on the way home with new vehicle in an hour. Shady people

Shady salesmen

Went in to buy a used car. Checked for credit and came back needed 1000 down. Never had to have down payment anywhere else. Then price jumped 4000 and monthly payment went up 100. Credit was ran 5 times. Credit score well over 700. Went down street and was approved for loan after 3 minutes and was on the way home with new vehicle in an hour. Shady people

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your recent experience at Tinney Automotive. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Tinney Automotive Team

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