Asa Auto Plaza Austin

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 16, 2017

    Check engine light came on in the 2016 Sierra , they got me in , provided a loaner car and had my truck back to me the next day

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 25, 2017

    ON time. Nice staff. I will be back here for service next time.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 23, 2015

    I brought my Aztek in for repairs, and was able to prioritize and start tackling my vehicles issues. they were more than helpful with transporting my son... and I to and from the shop. Hospitality is key here, everyone was amazing! I'll be doing a lot of business here with them and hopefully purchasing a new or used car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 20, 2017

    great....needed oil change and they check tires, filters, etc. great

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2017

    ASA is the place to go for purchase and service! The staff truly knows the car/truck business and goes the extra mile to provide superlative customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2017

    Prompt service. Good follow trough kept me informed. Courteous staff

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 4, 2017

    Positive experience, great staff. Filling space to get to 50 characters

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2017

    I have bought a few cars from ASA, previously Usem Chevrolet. Always an enjoyable experience buying cars from them. Knowledgeable staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 6, 2016

    I had a temperature problem with my buick on the day my son was graduating from college (had to be somewhere in a few hours). I had never been to Usem... before but they were the closest dealership to me. The front desk person worked with me to get my car fixed and ready to go within a hour. This has been the best experience I have ever had at a car dealership ever! They were nice, helpful, accommodating, they even offered a vehicle to drive if mine had to stay overnight. Best experience ever (and I am not an easy to please customer)!!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2014

    I recently had an unfortunate experience with my previously owned vehicle so I was browsing and thinking of purchasing a newer vehicle. I went to Usem... to see what they could offer me. They worked with me to get my monthly payments to a price I could comfortably afford as well as worked with me to purchase my old vehicle for trade in. The dealership I bought my vehicle from previously was no where near as accommodating as Usem & I will be purchasing again in the future from Usem when the time comes.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
View More Reviews