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Asa Auto Plaza Chevrolet GMC of Austin

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Terrible Customer Service

I would avoid this dealership! I called on a vehicle, and the "manager was out (golfing I think they said), and they would get back to me. So since he was out and I was waiting, a manager sold the truck to a friend of his without calling me.. I guess calling back customers and helping them is not part of their values.

Terrible Customer Service

I would avoid this dealership! I called on a vehicle, and the "manager was out (golfing I think they said), and they would get back to me. So since he was out and I was waiting, a manager sold the truck to a friend of his without calling me.. I guess calling back customers and helping them is not part of their values.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Correct Engine Light issue

Check engine light came on in the 2016 Sierra , they got me in , provided a loaner car and had my truck back to me the next day

Correct Engine Light issue

Check engine light came on in the 2016 Sierra , they got me in , provided a loaner car and had my truck back to me the next day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Top Service

ON time. Nice staff. I will be back here for service next time.

Top Service

ON time. Nice staff. I will be back here for service next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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oil change....they always wash it too.

great....needed oil change and they check tires, filters, etc. great

oil change....they always wash it too.

great....needed oil change and they check tires, filters, etc. great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mike Gosha

ASA is the place to go for purchase and service! The staff truly knows the car/truck business and goes the extra mile to provide superlative customer service.

Mike Gosha

ASA is the place to go for purchase and service! The staff truly knows the car/truck business and goes the extra mile to provide superlative customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Routine service

Prompt service. Good follow trough kept me informed. Courteous staff

Routine service

Prompt service. Good follow trough kept me informed. Courteous staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change

Positive experience, great staff. Filling space to get to 50 characters

Oil change

Positive experience, great staff. Filling space to get to 50 characters

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Name, Same Great Service

I have bought a few cars from ASA, previously Usem Chevrolet. Always an enjoyable experience buying cars from them. Knowledgeable staff.

New Name, Same Great Service

I have bought a few cars from ASA, previously Usem Chevrolet. Always an enjoyable experience buying cars from them. Knowledgeable staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Repair

I had a temperature problem with my buick on the day my son was graduating from college (had to be somewhere in a few hours). I had never been to Usem before but they were the closest dealership to me. The front desk person worked with me to get my car fixed and ready to go within a hour. This has been the best experience I have ever had at a car dealership ever! They were nice, helpful, accommodating, they even offered a vehicle to drive if mine had to stay overnight. Best experience ever (and I am not an easy to please customer)!!!!!

Car Repair

I had a temperature problem with my buick on the day my son was graduating from college (had to be somewhere in a few hours). I had never been to Usem before but they were the closest dealership to me. The front desk person worked with me to get my car fixed and ready to go within a hour. This has been the best experience I have ever had at a car dealership ever! They were nice, helpful, accommodating, they even offered a vehicle to drive if mine had to stay overnight. Best experience ever (and I am not an easy to please customer)!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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More than helpful and accommodating!

I brought my Aztek in for repairs, and was able to prioritize and start tackling my vehicles issues. they were more than helpful with transporting my son and I to and from the shop. Hospitality is key here, everyone was amazing! I'll be doing a lot of business here with them and hopefully purchasing a new or used car.

More than helpful and accommodating!

I brought my Aztek in for repairs, and was able to prioritize and start tackling my vehicles issues. they were more than helpful with transporting my son and I to and from the shop. Hospitality is key here, everyone was amazing! I'll be doing a lot of business here with them and hopefully purchasing a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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