Reviews
Write a reviewTerrible Customer Service
I would avoid this dealership! I called on a vehicle, and the "manager was out (golfing I think they said), and they would get back to me. So since he was out and I was waiting, a manager sold the truck to a friend of his without calling me.. I guess calling back customers and helping them is not part of their values.
Terrible Customer Service
I would avoid this dealership! I called on a vehicle, and the "manager was out (golfing I think they said), and they would get back to me. So since he was out and I was waiting, a manager sold the truck to a friend of his without calling me.. I guess calling back customers and helping them is not part of their values.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Correct Engine Light issue
Check engine light came on in the 2016 Sierra , they got me in , provided a loaner car and had my truck back to me the next day
Correct Engine Light issue
Check engine light came on in the 2016 Sierra , they got me in , provided a loaner car and had my truck back to me the next day
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Top Service
ON time. Nice staff. I will be back here for service next time.
Top Service
ON time. Nice staff. I will be back here for service next time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change....they always wash it too.
great....needed oil change and they check tires, filters, etc. great
oil change....they always wash it too.
great....needed oil change and they check tires, filters, etc. great
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike Gosha
ASA is the place to go for purchase and service! The staff truly knows the car/truck business and goes the extra mile to provide superlative customer service.
Mike Gosha
ASA is the place to go for purchase and service! The staff truly knows the car/truck business and goes the extra mile to provide superlative customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Routine service
Prompt service. Good follow trough kept me informed. Courteous staff
Routine service
Prompt service. Good follow trough kept me informed. Courteous staff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change
Positive experience, great staff. Filling space to get to 50 characters
Oil change
Positive experience, great staff. Filling space to get to 50 characters
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Name, Same Great Service
I have bought a few cars from ASA, previously Usem Chevrolet. Always an enjoyable experience buying cars from them. Knowledgeable staff.
New Name, Same Great Service
I have bought a few cars from ASA, previously Usem Chevrolet. Always an enjoyable experience buying cars from them. Knowledgeable staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Repair
I had a temperature problem with my buick on the day my son was graduating from college (had to be somewhere in a few hours). I had never been to Usem before but they were the closest dealership to me. The front desk person worked with me to get my car fixed and ready to go within a hour. This has been the best experience I have ever had at a car dealership ever! They were nice, helpful, accommodating, they even offered a vehicle to drive if mine had to stay overnight. Best experience ever (and I am not an easy to please customer)!!!!!
Car Repair
I had a temperature problem with my buick on the day my son was graduating from college (had to be somewhere in a few hours). I had never been to Usem before but they were the closest dealership to me. The front desk person worked with me to get my car fixed and ready to go within a hour. This has been the best experience I have ever had at a car dealership ever! They were nice, helpful, accommodating, they even offered a vehicle to drive if mine had to stay overnight. Best experience ever (and I am not an easy to please customer)!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
More than helpful and accommodating!
I brought my Aztek in for repairs, and was able to prioritize and start tackling my vehicles issues. they were more than helpful with transporting my son and I to and from the shop. Hospitality is key here, everyone was amazing! I'll be doing a lot of business here with them and hopefully purchasing a new or used car.
More than helpful and accommodating!
I brought my Aztek in for repairs, and was able to prioritize and start tackling my vehicles issues. they were more than helpful with transporting my son and I to and from the shop. Hospitality is key here, everyone was amazing! I'll be doing a lot of business here with them and hopefully purchasing a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase