Ed Shults Chevrolet Cadillac

Reviews

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41 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 23, 2019

    Very pleased with Bob everyone very helpful. Vehicle done when promised. Vehicle was returned washed. The repair cost was the amount quoted. Very pleased... with entire experience

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 14, 2019

    Took a long time deciding but was never rushed and Maggie was very patient with us. Gave us good advice and ultimately I know I made the right decision... buying a 2014 Subaru Outback. Between the time of purchase to picking up my new vehicle, my old Subaru quit on my way to work one day. When I called Shultz to see if my new car was ready, they immediately offered me a loaner. I was so grateful! It helped me out immensely since I drive back and forth to Erie each day! So impressed with their assistance! Thanks Shultz! I’ll be back next time!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 15, 2019

    Good people and service. Unfortunately Chevy has discontinued the Volt, but hopefully more PHEVs will be forthcoming and Shults will offer and service... them. Recommended dealer and service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 7, 2019

    Fast and great service. Ethan was so helpful and friendly. The service area was clean and the customer service staff were friendly and easy to talk to... while waiting.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 5, 2019

    Excellent service as usual and treated like you should be...couldn’t ask for anything more! Reed, Bob, and Cindy are the best and should be commended for... their work!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2019

    The FIRST time I talked to the young Lady to set up a service date for my vehicle told me that it would be a good experience. She was kind knowledgeable... and went out. Of way to speak to a hearing impaired person.The service rep was also the same way. After my dealership closed, tells me this dealership will be my next visit. KUDOS all sound for these people!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 30, 2019

    I took a long time to decide when buying my Outback but Maggie and staff were very patient. Between the time of purchase and delivery, my current car completely... quit and since my car was not ready yet, I was offered free of charge, a loaner which filled in the gap to get me to work. That was enormously helpful! All around a great experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 8, 2019

    Easy . Quick. No hassle. Great service benefit for a car buyer. Recommend Shults Auto Group to anyone regardless of make or model needing service.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 7, 2018

    They had a nice used Corvette at a reasonable price and offered me a reasonable trade in allowance on my car. The salesman was friendly and went out of... his way to see that I could take delivery that day. When I left something in my old car he sent it to me so that I would not have to make the 2 hr trip back to the dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 23, 2015

    Our salesman Tim K. and team at Shults made the purchase of our "dream truck" happen quick and painlessly! They even helped coordinate the purchase as... a surprise and put a great big bow on the hood, which was a fun touch. I can honestly say I have never before had a better buying experience, starting with the phone calls/emails to Tim and ending with the finance manager over paperwork. Thank you again for such a fantastic experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    You're very welcome, Shawn! First and foremost, congratulations on purchasing you dream truck and thank you for choosing to do business with us! It ma...kes us so happy to hear about your quick, easy and pleasant experience. We work hard to ensure our customers are getting exactly what they want and that they are completely satisfied. Tim was happy to assist you and go above and beyond with added details. We are honored that this was your best car buying experience. Thank you and we look forward to working with you again in the future!

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