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(63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Shults Chevrolet from DealerRater.

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Great service great salesperson

We were treated with great respect from the time we walked in until the closing of our purchase. Our salesperson was Rust Buesink , I explained what we would like to do and if he was willing to work with us we would definitely purchase from him. Rusty was kind, listened, and worked hard to make this deal happen from beginning to end. I also felt as though his manager Matt was easy to work with and was very up front and did not pull any punches. My wife and I appreciate everything that the Shults team did for us! We will definitely recommend them to all of our friends and would go back to them for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy simple no pressure professional service

I found a different car (same make and model) online and had done my homework with all internet tools. I was in no rush or pressure and only wanted a fair deal for the car I bought, fair price for my trade in and financing. My credit was not great, my trade in vehicle was not pristine and the car I wanted was available at many dealers. My salesman never made me a false promise but did his due diligence with his boss and kept it simple and clear. I feel I got a fair deal on my trade in and they matched the price I found for similar vehicle so I know I got a great deal on the vehicle and the financing was fair. I would recommend Shults Auto in Jamestown to anyone looking for car, you will get a fair deal and with honest and honorable professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best buying experiance ever

Thank you to Rusty Buesink for making the buying experiance a pleasant event. From the minute we walked into the dealership the staff made a us feel welcome and seemed genuinely glad to meet us. They were knowledgable and easy to work with. Financing was also easy to work through. I will definately let my friends and family in PA know that Ed Shults is a great place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 star!

My overall experience at Ed Shults resale was great! Between Rusty,Matt,and Karen they got me the price I wanted, warranties, and customer service I needed! I don't think I will ever go anywhere else for another vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! We're looking forward to your long-term busniess. Thank you!

Smooth, easy transaction

Rusty Buesink gave the all the attention that was needed without any overt pressure. I don't enjoy wheeling and dealing, but this time everything went well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your business!

Easy process

I was looking to lease a vehicle. They made the process extremely easy. Great incentive packages to lease. I hope I'm satisfied with the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Not pushy sales person

We recently bought a used 2012 Chevy Impala from Mike Short. We want to thank him for being one of the nicest and friendliest sales persons that we have dealt with. He made us feel like family and was not pushy. Also thanks to Matt Cassett for answering all of our questions. The vehicle was also a great price and in great condition. We will be going back there for any future car purchases and will recommend them to our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Great price and condition....thats's Shults for you!

Loved the saleman. very patient with me upon making my...

Loved the saleman. very patient with me upon making my decession. I would give a 5 star rating for the whole shults dunkirk dealership store. saleman and finacing office was great to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Used car Purchase

My husband and I bought a 2012 Chevrolet Impala from the Shults used car show at the Lakewood mall. We were very pleased with our salesman (Rusty). We felt we were given a fair amount for the trade in on our old car and were pleased with the price of the new to us car. Our over all experience was positive and we will not hesitate to return to this dealership for future car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad that your experience was positive! Thank you!

Great salesman Rusty Buesink

Rusty did a great job, there was no buying pressure. All of the paperwork was completed and I did not have to do anything! Stop down and see rusty he is a great person to deal with at Shults Chevy! Very satisfied with my truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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