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Snyder Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 8:00pm
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Sales Service
Monday 8:30am–8:00pm 8:00am–8:00pm
Tuesday 8:30am–5:30pm 8:00am–5:30pm
Wednesday 8:30am–5:30pm 8:00am–5:30pm
Thursday 8:30am–8:00pm 8:00am–5:30pm
Friday 8:30am–5:30pm 8:00am–5:30pm
Saturday 9:00am–1:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best experience ever buying a car!!

Highly recommend buying from James Wagner at at Snyder?s in Napoleon! Dealership was awesome to work with all around! We will be buying from them in the future!

Best experience ever buying a car!!

Highly recommend buying from James Wagner at at Snyder?s in Napoleon! Dealership was awesome to work with all around! We will be buying from them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Snyder Buick, GMC, John Retcher

I needed a new car and didn?t have a lot of time before the holidays to finalize a deal. They had the vehicle in stock according to their website. I called and set a time to see my selection that same day. The process was quick yet thorough and I was very happy with the end result. The building was very clean and inviting from the sales area through the service department.

Snyder Buick, GMC, John Retcher

I needed a new car and didn?t have a lot of time before the holidays to finalize a deal. They had the vehicle in stock according to their website. I called and set a time to see my selection that same day. The process was quick yet thorough and I was very happy with the end result. The building was very clean and inviting from the sales area through the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 GMP Serra Denali

I purchased a used 2017 GMC Denali Ultimate yesterday on 1/16/20 and overall I found Dave Wells and the rest of the staff I came in contact with to be professionally personable. My experiences in the local area dealerships were less than stellar, and Snyder Buick GMC in Napoleon Ohio made the 3 hour drive south worth the trip. I highly recommend this dealership and Dave Wells.

2017 GMP Serra Denali

I purchased a used 2017 GMC Denali Ultimate yesterday on 1/16/20 and overall I found Dave Wells and the rest of the staff I came in contact with to be professionally personable. My experiences in the local area dealerships were less than stellar, and Snyder Buick GMC in Napoleon Ohio made the 3 hour drive south worth the trip. I highly recommend this dealership and Dave Wells.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Sales and Service

Clean friendly and always helpful. Sales staff is always helpful and patient. Service is accommodating to my crazy schedule.

Best Sales and Service

Clean friendly and always helpful. Sales staff is always helpful and patient. Service is accommodating to my crazy schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2017 Ford Expedition EL Limited

Snyder Buick GMC It is with great sadness that we feel the need to write this review. We purchased a used 2017 Ford Expedition from here roughly 90 days ago. The dealership purchases these vehicles through Enterprise. While we were happy with our experience at the dealership we experienced mechanical problems shortly after purchasing the vehicle. The rear differential failed leaving us without a vehicle that we just purchased. We purchased a third party warranty who reluctantly covered a portion of the repair. We have been without a vehicle for approximately 10 days. We called and talked to the dealer ship and asked them to cover $246.79 worth of the repair leaving our total to be $275.00. The warranty company picked up the other $1100.00. We thought a good dealership would step up to the plate and help out giving the situation. We called three days in a row only to never receive a call back from the dealership and when we got in touch with them finally they told us we were on our own that their accounting department couldn’t help out. We weren’t asking for much in our opinion on a $35,000.00 used SUV. This shows the true integrity of Snyder Buick GMC and we would not recommend purchasing any used vehicles from them. Thank you Michelle Hoffman Josh Lasky

2017 Ford Expedition EL Limited

Snyder Buick GMC It is with great sadness that we feel the need to write this review. We purchased a used 2017 Ford Expedition from here roughly 90 days ago. The dealership purchases these vehicles through Enterprise. While we were happy with our experience at the dealership we experienced mechanical problems shortly after purchasing the vehicle. The rear differential failed leaving us without a vehicle that we just purchased. We purchased a third party warranty who reluctantly covered a portion of the repair. We have been without a vehicle for approximately 10 days. We called and talked to the dealer ship and asked them to cover $246.79 worth of the repair leaving our total to be $275.00. The warranty company picked up the other $1100.00. We thought a good dealership would step up to the plate and help out giving the situation. We called three days in a row only to never receive a call back from the dealership and when we got in touch with them finally they told us we were on our own that their accounting department couldn’t help out. We weren’t asking for much in our opinion on a $35,000.00 used SUV. This shows the true integrity of Snyder Buick GMC and we would not recommend purchasing any used vehicles from them. Thank you Michelle Hoffman Josh Lasky

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

Very satisfied with the great service at Snyders. Was done in a timely manner which I appreciated.

Great service!

Very satisfied with the great service at Snyders. Was done in a timely manner which I appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change

Just took car in for oil change in early on way to YMCA in Defiance to work out. Left YMCA and my car was ready. That's good service.

Oil change

Just took car in for oil change in early on way to YMCA in Defiance to work out. Left YMCA and my car was ready. That's good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2001 Gmc 1500

I looked at a 2001 GMC Sierra 1500, gave Matt a price which I wanted to be to spend and he had no problem with helping me buy my vehicle.was very pleased great dealership and staff would buy from them again. Jay

2001 Gmc 1500

I looked at a 2001 GMC Sierra 1500, gave Matt a price which I wanted to be to spend and he had no problem with helping me buy my vehicle.was very pleased great dealership and staff would buy from them again. Jay

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service and Buying Experience

I have been coming to Snyder's for some time now and will continue to keep my business there. John Retcher made the selling process painless along with manager Gary Hurst overseeing, the whole process was a delight and I will definitely will be coming back and sending friends and family.

Excellent Service and Buying Experience

I have been coming to Snyder's for some time now and will continue to keep my business there. John Retcher made the selling process painless along with manager Gary Hurst overseeing, the whole process was a delight and I will definitely will be coming back and sending friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service and Clean Facilities

John Retcher was very helpful had great communication and very knowledgeable of his product.

Great Customer Service and Clean Facilities

John Retcher was very helpful had great communication and very knowledgeable of his product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 33 reviews