Snyder Buick Cadillac GMC

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
29 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 10, 2018

    Snyder Buick GMC It is with great sadness that we feel the need to write this review. We purchased a used 2017 Ford Expedition from here roughly 90 days... ago. The dealership purchases these vehicles through Enterprise. While we were happy with our experience at the dealership we experienced mechanical problems shortly after purchasing the vehicle. The rear differential failed leaving us without a vehicle that we just purchased. We purchased a third party warranty who reluctantly covered a portion of the repair. We have been without a vehicle for approximately 10 days. We called and talked to the dealer ship and asked them to cover $246.79 worth of the repair leaving our total to be $275.00. The warranty company picked up the other $1100.00. We thought a good dealership would step up to the plate and help out giving the situation. We called three days in a row only to never receive a call back from the dealership and when we got in touch with them finally they told us we were on our own that their accounting department couldn’t help out. We weren’t asking for much in our opinion on a $35,000.00 used SUV. This shows the true integrity of Snyder Buick GMC and we would not recommend purchasing any used vehicles from them. Thank you Michelle Hoffman Josh Lasky

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 22, 2018

    Very satisfied with the great service at Snyders. Was done in a timely manner which I appreciated.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • February 23, 2012

    They went out of their way to get me the truck I wanted, and for the price I wanted. They were quick with the paperwork, and financing, and made me feel... like I was the only customer on the lot. Very friendly, and helpful from start to finish, and after the purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you John! We appreciate your business!

  • 5.0 out of 5
    October 26, 2018

    Just took car in for oil change in early on way to YMCA in Defiance to work out. Left YMCA and my car was ready. That's good service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 9, 2015

    I looked at a 2001 GMC Sierra 1500, gave Matt a price which I wanted to be to spend and he had no problem with helping me buy my vehicle.was very pleased... great dealership and staff would buy from them again. Jay

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 18, 2015

    I have been coming to Snyder's for some time now and will continue to keep my business there. John Retcher made the selling process painless along with... manager Gary Hurst overseeing, the whole process was a delight and I will definitely will be coming back and sending friends and family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 11, 2015

    John Retcher was very helpful had great communication and very knowledgeable of his product.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 8, 2015

    John Retcher offered a very nice experience buying my new truck

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 4, 2015

    John Retcher was very friendly efficient and organized. They are all great people all the way around and I will definitely be returning and sending friends... there way.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 26, 2015

    Salesman John Retcher was very prepared when it came to the buying and presentation process, it was like he knew exactly what I wanted before I even came.... Great customer service and resourced. I will definitely be returning in the future and will also be sending family and friends, wonderful dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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