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No concern for customer
Car I bought was out of alignment and after many calls to Jordan and John they refused to address issue or return call. Gm used cars are sold as certified but plainly not at Steinle
Dear Mr Eichorn, We're sorry that your experience was not up to your expectations. As we mentioned to you on the phone on June 23, we are happy to address the concerns you are having with your vehicle. We understand that you came from out of town to purchase the vehicle, and that we ask you to allow us the opportunity to remedy the situation using our facility and our technicians. This being somewhat inconvenient for you, it is the best way to handle this situation. If you had a mechanical breakdown or an emergency your warranty coverage would provide service at your nearest Cadillac dealership. Unfortunately, we do not offer cash reimbursement for outside work done without our prior inspection or authorization.
2016 Buick Encore
I loved Al Steinle Jr our salesman. He is so great to work with. Going over ever detail in the car, getting OnStar set up for me, setting up my Bluetooth. I know if I ever have any questions, I can go see any of the salemen out there, and they would be more than willing to help me. Best service around. Thanks to the Clyde dealership also, they was a great help also.
Wonderful to work with!
This was our first experience buying long distance and it was great. So quick and easy, they financed us and we were in & out quickly. Found what we wanted online, drove over 700 miles to get there. Devin picked me up and drove me to dealer from car rental place another town away. Great people to work with.
Bought a new Cadillac ATS from Steinle's and has a wonderful experience from A to Z. I've had my new car for 6 months and I'm still loving it, and the free scheduled maintenance is a great perk! The staff are friendly and knowledgeable, and I got a great deal on an awesome car.
Great service at Steinles.!
Always a pleasure servicing and buying our vehicles at Steinles.
recommend Steinle GMC Cadillac in Fremont OH
I shopped on-line with various websites sites and found cargurus.com which had good market price comparisons. This dealership had a vehicle slightly newer than I had in mind, but at a good price. The salesman Bob was knowledgeable about the vehicle and it's features. Overall a good purchase experience. I would recommend Steinle GMC Cadillac.
Recently purchased out SUV from them, was a little leary about dealing with a dealership outside of our local dealerships. Was very pleased with this dealership. The car salesman that we dealt with was Bob Hammersmith, he has 40+ years of experience and he proved that today. He made the sale go very smoothly. If you are looking to purchase a car from them I would highly recommend them.