Toyota of Muscatine

If you like a dealership with zero inventory and if you do not need a car for many months... shop here. Not sure what the sales team does all day, but, they aren't trying to make customers happy. Couldn't buy a car here because they literally could not find me a car. I wanted to support a local dealership.

the excuses I received: the creditor has been off 7days the machines are down. manager was transferred & we currently do not have one. I get an email saying the car Is sold but is still listed on the website.

Called them over a week in advance of service. Told them my 2013 Toyota Corolla was out of alignment in the rear end and it has no adjustment and has to be shimmed for toe in and camber. Waited for three hours to to get told by the service manager that they couldn't do anything with the rear end cause it doesn't have any adjustment. Sad day when a dealership can't figure that out after being told about it in advance.

I previously wrote a negative review about a service issue that we experienced, however, Chad at Toyota made it right. We really appreciate the help!

I cannot say enough.. about how truly happy and thankful I am for Toyota Of Muscatine! Jim Greenhaw was my dealer and he went out of his way and more to help me find the perfect family vehicle!? He was so awesome to do business with and I would do it over and over again! This is definitely the place you want to search for you vehicles at! I am seriously so happy I could cry! Thanks for you being so awesome and I am beyond thrilled with my Toyota Of Muscatine experience!! Words can't express!! Thanks again from the bottom of my heart Jimmy!! ;) I am now your customer for life! ?

As a small business we are incredibly busy and have little time to shop or deal with silly sales tactics. At Toyota of Muscatine we don't have to, they are exceptional sales people as well as business people. To date I believe we have purchased nearly 20 vehicles from them with 100% satisfaction on every purchase. They are simply great at what they do.

Simply exceptional customer service and integrity, worth your time to visit this crew.

I too went online and found a Car I was very very interested in. I recieved a call from a salesman & got the specifics on the car. I fully intended to purchase the car with cash. I don't own a car so they were nice enough to be willing to send someone from their dealership to pick me up. BIefore their driver arrived they sold car to someone else! The salesman said it was first come. I had believed that when I saidI was interested & had cash to purchase it they would hold it for me (it was only a couple hours) And they knew that if I didn't buy it they would not have trouble selling it. I am very very very disappointed. What is the use of showing your cars online if you are not willing to hold the car for the customer for a couple hours?????

Went to Toyota of Muscatine and spoke with Jim Greenhaw. Told him what we were looking for and price range. Jim got right on it. Within a week he had found a vehicle to fit our family's needs. I can't say enough as to how professional he was, kept us updated and informed step by step of the buying process. I would highly recommend Jim & Toyota of Muscatine.

I will never buy anything but a Toyota. The quality is outstanding and the service I receive, especially from Jim Greenhaw, is the main reason why I keep going back. Great service and compassion goes a long way. Keep up the great work Toyota of Muscatine!