Reviews
Bought a used Jeep today. I made it clear that I was the one writing the check and buying the jeep yet they put my husband’s name first never asked. we were given two fobs for the vehicle one of which doesn’t work at all. When I went back they told me I’d have to go somewhere else to get the fob fixed and then confessed that they probably never even checked them. it is certainly not the company it used to be when the father owned the business very disappointed, used to be one of the best companies to buy cars at. we have a lot of kids and plan on buying a lot of vehicles will mark this company off our list of places to buy vehicles. I understand their Cadillac dealer, but they took in the trade and should know about it or at least have checked out the things on it to make sure they were working honesty goes a long way when it comes to sales
Bought a used Jeep today. I made it clear that I was the one writing the check and buying the jeep yet they put my husband’s name first never asked. we were given two fobs for the vehicle one of which doesn’t work at all. When I went back they told me I’d have to go somewhere else to get the fob fixed and then confessed that they probably never even checked them. it is certainly not the company it used to be when the father owned the business very disappointed, used to be one of the best companies to buy cars at. we have a lot of kids and plan on buying a lot of vehicles will mark this company off our list of places to buy vehicles. I understand their Cadillac dealer, but they took in the trade and should know about it or at least have checked out the things on it to make sure they were working honesty goes a long way when it comes to sales
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Julie, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (262) 284-8000 at your earliest convenience to discuss how we can turn this experience into a positive one.
Worst dealer ever. Tried to buy a vehicle out my credit app in. Came to an agreement. Banks closed so they’d call me the next day. I asked if I had to put a deposit down. They said no. It’s yours. We moved it to the back. Wake up next day no call until I realized it was 1pm my time. I texted my sales person to have the finance guy call. He called. Made a pitch on the fly to get a lower rate if I spent 4k on a gm warranty. I said give me a minute to think about it. Well 30 min goes by I wanted to do it. Texted my sales guy to have the finance guy call me. Then the sales guy says he sold it. I got made said some choice words which I regret. But this is the worst way to treat someone. And please do business elsewhere. Liars
Worst dealer ever. Tried to buy a vehicle out my credit app in. Came to an agreement. Banks closed so they’d call me the next day. I asked if I had to put a deposit down. They said no. It’s yours. We moved it to the back. Wake up next day no call until I realized it was 1pm my time. I texted my sales person to have the finance guy call. He called. Made a pitch on the fly to get a lower rate if I spent 4k on a gm warranty. I said give me a minute to think about it. Well 30 min goes by I wanted to do it. Texted my sales guy to have the finance guy call me. Then the sales guy says he sold it. I got made said some choice words which I regret. But this is the worst way to treat someone. And please do business elsewhere. Liars
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you, Steven, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
I always bring my car to this dealership. Jeff my service advisor is caring makes sure the car is up to speed. I like the way he checks to make sure there are no recalls are on my car. I bought my car somewhere else. But I love coming to eric von schledorn. For my car to be serviced
I always bring my car to this dealership. Jeff my service advisor is caring makes sure the car is up to speed. I like the way he checks to make sure there are no recalls are on my car. I bought my car somewhere else. But I love coming to eric von schledorn. For my car to be serviced
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for trusting us with your Chevrolet maintenance. We’re glad our service advisor takes care to keep your vehicle up to date and checks for any recalls. We appreciate your continued confidence and look forward to your next visit.
Got back to me on a timely fashion and unfortunately I didn’t get the check in time I wasn’t able to purchase the vehicle in time from them because insurance was running slow. Otherwise it was a great experience and he got the information I was looking for.
Got back to me on a timely fashion and unfortunately I didn’t get the check in time I wasn’t able to purchase the vehicle in time from them because insurance was running slow. Otherwise it was a great experience and he got the information I was looking for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ben, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
EVS is a great dealership. Chris is always ready and willing to help find the car I requested and Randy in the service dept. is so helpful .
EVS is a great dealership. Chris is always ready and willing to help find the car I requested and Randy in the service dept. is so helpful .
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always great service and friendly staff when having my car serviced at EVS in Saukville.
Always great service and friendly staff when having my car serviced at EVS in Saukville.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I recently purchased a chevy Silverado 1500 from this dealership and I can't say anything bad about this dealership they worked with me and I think gave me a good deal and I am very happy with my purchase and I would recommend them to my family and friends.
I recently purchased a chevy Silverado 1500 from this dealership and I can't say anything bad about this dealership they worked with me and I think gave me a good deal and I am very happy with my purchase and I would recommend them to my family and friends.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
After contacting the dealership several times through cars.com I regretfully was never contacted from the dealership.
After contacting the dealership several times through cars.com I regretfully was never contacted from the dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We do not see an inquiry in your name. We are sorry about that. It is not our practice to ignore any incoming leads or inquiries. You can e-mail me direct if you have any further interest in a vehicles or have any questions. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Eric Von Schledorn Cadillac (262) 284-8000 Bill Riebe -Sales Manager- EVS- Saukville, WI briebe@thegmdealer.com
Greedy people! I was fired from your company for being too slow.. I’m learning disabled.
Greedy people! I was fired from your company for being too slow.. I’m learning disabled.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (262) 284-8000 so we may assist you in moving forward towards a resolution.
Excellent service team, clean facility, very fair pricing. Took the time to understand my concern, address the situation, and provide the needed service without any inconveniences.
Excellent service team, clean facility, very fair pricing. Took the time to understand my concern, address the situation, and provide the needed service without any inconveniences.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Eric Von Schledorn Cadillac and we hope to see you again soon! I will make sure I pass along your comments to the service team. Hi, thanks for taking the time to leave a review. Bill Riebe-EVS-Sales Manager