Reviews
I leased a new 2024 Chevy Silverado May of 2024.
I leased a new 2024 Chevy Silverado May of 2024. On November 27th 2024 the transmission went out with only 7100 miles. The service department @ EVS Chevrolet/Cadillac in Saukville, Wi picked up the vehicle and diagnosed the problem and ordered parts from GM. Parts were very difficult to get as they were on backorder. Randy Schuller (service advisor) stayed in touch each week that went by, and I finally got my truck back on February 25th, 2025. Hats off to the entire service team as well as the General manager of the dealership. I highly recommend this dealer and their 5-star service department to anyone looking for a new or used vehicle!!!
I leased a new 2024 Chevy Silverado May of 2024.
I leased a new 2024 Chevy Silverado May of 2024. On November 27th 2024 the transmission went out with only 7100 miles. The service department @ EVS Chevrolet/Cadillac in Saukville, Wi picked up the vehicle and diagnosed the problem and ordered parts from GM. Parts were very difficult to get as they were on backorder. Randy Schuller (service advisor) stayed in touch each week that went by, and I finally got my truck back on February 25th, 2025. Hats off to the entire service team as well as the General manager of the dealership. I highly recommend this dealer and their 5-star service department to anyone looking for a new or used vehicle!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for responding to the survey. I will make sure Randy and the service team is made aware of it. Bill Riebe-EVS
After buying my 2024 Chevy Silverado 1500 and having it
After buying my 2024 Chevy Silverado 1500 and having it for about 10 days and after washing it. And finding A dark spot about the size of a nickel and other numerous paint defects along the whole passenger side. Beware evs does not have a collusion center/saukville, so they referred me to a other Chevrolet Dealership? Which in the end I feel like they were just passing the buck but they were the dealer who made the bucks on the sale. So I would think twice about buying a vehicle from this dealership. That would be like buying a vehicle with not having a service Department I purchased my truck in April and it is August and I'm still battling with another Chevy dealership that made the repairs or I should say tried to make their paint repairs and made it worse than what it was And now I'm battling with GM warranty Which is a real nightmare! I'm on my fourth caseworker And also working with the bbb and really getting nowhere.. Beware, new vehicle workmanship and quality has gone Alt the window, but the prices are insane...
After buying my 2024 Chevy Silverado 1500 and having it
After buying my 2024 Chevy Silverado 1500 and having it for about 10 days and after washing it. And finding A dark spot about the size of a nickel and other numerous paint defects along the whole passenger side. Beware evs does not have a collusion center/saukville, so they referred me to a other Chevrolet Dealership? Which in the end I feel like they were just passing the buck but they were the dealer who made the bucks on the sale. So I would think twice about buying a vehicle from this dealership. That would be like buying a vehicle with not having a service Department I purchased my truck in April and it is August and I'm still battling with another Chevy dealership that made the repairs or I should say tried to make their paint repairs and made it worse than what it was And now I'm battling with GM warranty Which is a real nightmare! I'm on my fourth caseworker And also working with the bbb and really getting nowhere.. Beware, new vehicle workmanship and quality has gone Alt the window, but the prices are insane...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Very happy with the service and being kept up to speed
Very happy with the service and being kept up to speed the the service offered. Nice and friendly to the customers. That's why I keep coming back. Keep up the good work. Thank You
Very happy with the service and being kept up to speed
Very happy with the service and being kept up to speed the the service offered. Nice and friendly to the customers. That's why I keep coming back. Keep up the good work. Thank You
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am very Happy with the Service and Honesty at my
I am very Happy with the Service and Honesty at my appointments. Thank You for Your Help
I am very Happy with the Service and Honesty at my
I am very Happy with the Service and Honesty at my appointments. Thank You for Your Help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you to all i worked with.
Thank you to all i worked with. I had a lot of questions and they all where very knowledgeable and courteous and understanding! Also had more questions after the purchase they helped to get the answers. Great job.
Thank you to all i worked with.
Thank you to all i worked with. I had a lot of questions and they all where very knowledgeable and courteous and understanding! Also had more questions after the purchase they helped to get the answers. Great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All I can say, is Terry Flaherty, is the Best !
All I can say, is Terry Flaherty, is the Best !!!! He didn't hesistate not even for a moment to find me the " Best Price" on my vehicle. And I love it, my car, great color, great interior. barely any flaws on it, being *used* ! Terry always responded to my texts, immediately. I may even buy another vehicle. The price$$$$ was so so so * Nice * . Just like the experience I had dealing with all the staff at ERIC VON SCHLEDORN. *****CHEVROLET***** Give this Man a RAISE <<<<<< !
All I can say, is Terry Flaherty, is the Best !
All I can say, is Terry Flaherty, is the Best !!!! He didn't hesistate not even for a moment to find me the " Best Price" on my vehicle. And I love it, my car, great color, great interior. barely any flaws on it, being *used* ! Terry always responded to my texts, immediately. I may even buy another vehicle. The price$$$$ was so so so * Nice * . Just like the experience I had dealing with all the staff at ERIC VON SCHLEDORN. *****CHEVROLET***** Give this Man a RAISE <<<<<< !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Herbert, your satisfaction is important to us, so we want to sincerely thank you for choosing Eric Von Schledorn Cadillac and we hope to see you again soon!
yerthebest
For several years recently, I was taking my GM product to a younger great mechanic who had his own shop. His expertise was perfect and was very reasonably priced. His schedule soon got pretty heavy and I needed something done sooner rather than later - he recommended EVS in Saukville. Turns out he was trained at that EVS. I've been going to that EVS ever since. Mechanics are awesome! Service advisor wonderful! Cashier and office staff are the best! Customer satisfaction totally great! 217,000 miles and going strong. THANK YOU EVS!
yerthebest
For several years recently, I was taking my GM product to a younger great mechanic who had his own shop. His expertise was perfect and was very reasonably priced. His schedule soon got pretty heavy and I needed something done sooner rather than later - he recommended EVS in Saukville. Turns out he was trained at that EVS. I've been going to that EVS ever since. Mechanics are awesome! Service advisor wonderful! Cashier and office staff are the best! Customer satisfaction totally great! 217,000 miles and going strong. THANK YOU EVS!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott, your satisfaction is important to us, so we want to sincerely thank you for choosing Eric Von Schledorn Cadillac and we hope to see you again soon!
Used Cadillac for the win!
We drove 5 hours to your dealership to find a specific used Cadillac for my daughter. We were not disappointed! Kent met us at the door and showed us to the vehicle that was all clean, set up and ready for our test drive. Our buying experience was easy with a lot of details and instructions about her car. She has had zero issues with this car that was well maintained, safe, and ready to drive. You made my daughter’s first car buying experience a joy. We will definitely make the 5 hour drive to buy our next vehicle from you. Thank you!
Used Cadillac for the win!
We drove 5 hours to your dealership to find a specific used Cadillac for my daughter. We were not disappointed! Kent met us at the door and showed us to the vehicle that was all clean, set up and ready for our test drive. Our buying experience was easy with a lot of details and instructions about her car. She has had zero issues with this car that was well maintained, safe, and ready to drive. You made my daughter’s first car buying experience a joy. We will definitely make the 5 hour drive to buy our next vehicle from you. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
EVS Saukville A! Service Every Time
Had an exhaust leak, went in, had it fixed and the cost came under the estimate. Took less time than expected as well. I am never disappointed with the service I receive at EVS Saukville and recommend them each and every time someone asks me where a trustworthy place they can take their vehicle for repairs. Always treat me as a valued customer and I don't want to go anywhere else. Thank you!
EVS Saukville A! Service Every Time
Had an exhaust leak, went in, had it fixed and the cost came under the estimate. Took less time than expected as well. I am never disappointed with the service I receive at EVS Saukville and recommend them each and every time someone asks me where a trustworthy place they can take their vehicle for repairs. Always treat me as a valued customer and I don't want to go anywhere else. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave Woodard
Promptly ID?d problem and fixed it! Always prompt and quality service
Dave Woodard
Promptly ID?d problem and fixed it! Always prompt and quality service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!