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2021 consumer dealer award
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2021 consumer dealer award

Reviews

(890 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Horn Motors of Sheboygan from DealerRater.

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Great customer service.

Great customer service. Listened to all concerns and like got exactly what I wanted.very friendly and considerate.would recommend to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

Keep up the great work Phillip Cheney

Consumer response

Thank for the great job done by all participants

Consumer response

I highly recommend them

Dealer response

Phillip, thank you so much for recommending Phillip and the Van Horn Motors of Sheboygan team! We are pleased to hear you are satisfied with your experience. See you down the road!

Amazing people very very caring, and understanding and

Amazing people very very caring, and understanding and negotiable Jim and Peyton were amazing people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Megan, we're so glad to know that Jim and Peyton provided you with such a positive experience at Van Horn Motors of Sheboygan. Thanks for the kind words!

Everybody up there was very friendly and I gave him a lot

Everybody up there was very friendly and I gave him a lot of grief and they took it and gave it back to me and I thought everything was good thanks guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a good time with us at Van Horn Motors of Sheboygan! Our team always enjoys some friendly banter. Thanks for the review and we hope to see you again for any of your future needs!

Easy staff to work with.

Easy staff to work with. Very accommodating. We test drove 3 cars and each one was well maintained. Overall, a good buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Terry, we're glad to know you had a good buying experience with us at Van Horn Motors of Sheboygan. Thanks for your feedback and we hope to see you again down the road!

Very helpful.

Very helpful. Didn't buy the vehicle, yet they took the time to send very detailed pictures saving me a trip to view in person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know our team at Van Horn Motors of Sheboygan was able to assist you effectively, even if a purchase wasn't made! We always aim for convenience and transparency in all interactions. Thanks for the positive feedback!

Abe was welcoming.

Abe was welcoming. Joe was knowledgeable with the paperwork. Peyton is dealing with the serious mechanical problem, the transmission fluid leaking large amounts on my garage floor (noticed within 18 hrs after the purchase of the vehicle)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Barb, we're glad to know that Abe and Joe were helpful during your visit to Van Horn Motors of Sheboygan! We understand the issue with the transmission fluid is concerning — rest assured Peyton is on top of it. If there's anything else we can do for you, please let us know. Thanks for reaching out!

Abraham was very nice and made me feel like he cared

Abraham was very nice and made me feel like he cared about the car he sold me.. They worked hard to get me what I needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Abraham and our team at Van Horn Motors of Sheboygan made your car-buying experience a positive one. We always strive to make sure our customers feel valued! Thanks for choosing us, enjoy your new ride!

Great buying experience!

Great buying experience! Went over everything with me regarding the vehicle and the financing. Trevor kept me engaged in the entire process and Peyton did a great job explaining all the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate the kind feedback about Trevor and Peyton and hope to see you again at Van Horn Mazda of Sheboygan. Safe travels!

Excellent!

Great customer service! Veronica and Joe were very knowledgeable and super helpful throughout the process. I would highly recommend to anyone buying their next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thany you Jim for helping us with the purchase of our

Thany you Jim for helping us with the purchase of our hyduni venue we llove it yor a great sales person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that you are enjoying your new Hyundai Venue from Van Horn Mazda of Sheboygan! Jim is an excellent salesperson and we're thrilled he was able to help you find the perfect vehicle. Thank you for sharing your positive experience with us!