Reviews
Oil change and tire rotation
They always do a great job for me at Sommer's Subaru
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad you always have a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
efficient, friendly and thorough
LOF took far less time than estimated with a full multipoint inspection and wash - great service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Unbelievable service!
I took my Forester in for his regular oil change/tire rotation; the service man informed me one of the battery cells wasn't checking out the way it was supposed to so they would attempt to recharge it but if it still wasn't working right (it wasn't), they would replace the battery (they did)! He also told me it appears the windshield wipers have never been replaced and they seemed to be doing a streaky job. He also had all three windshield wipers replaced...l at NO CHARGE! (The car is still under warranty). I cannot ever remember such great service at a dealership and I was impressed nearly speechless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your response to the quality of service our staff provides, Jeanne! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience
I have been buying cars and getting all of my service done at Sommers Subaru for 20 years. The service department and sales personnel are always friendly and knowledgeable. The waiting area is always clean and comfortable. They have coffee and other drinks available while you wait and there are always cookies to munch on - really good! Whenever I need a loaner due to long waiting times, they always provide me with a clean, generally newer model vehicle to use. I have purchased other vehicles from local dealers and Sommer's is the top dog as far as I am concerned. I wouldn't go anyplace else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Deb, thank you so much for choosing Sommer's Subaru for all of your automotive needs! We sincerely value your 20 years of business and look forward to your next visit! Take care!
Great dealer!
Love this dealer. I have purchased 2 Subarus from them and each time its been easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your experience with us! If you have any further questions, please give us a call. We're always happy to help!
Buying a 2019 crosstrek
Purchasing a 2019 Subaru crosstrek with and for my daughter was a great experience. It was my daughters first time dealing with someone in sales. Usually a typical person selling cars has a habit of coming on strong with a sale. Not Sommers and not Don Ciardo, ( sales rep my daughter had). Don was a dream to work with. I will definitely send anyone I know that wants to buy a Subaru, to Sommers. It was a fantastic experience. Thank you Sommers Subaru and thank you Don Ciardo. Bob and Molly Guiliani
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob, it's great to hear Don and our team provided you both with such a wonderful buying experience! We hope your daughter is enjoying her new Crosstrek. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Sommers automotive
The service department is awesome and very personable. Explaining everything that was done to your vehicle and always friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Awesome!
I went in never having a Subaru & Craig was so awesome at being detailed orientated with all the cars. He never pushed me into buying anything. They ran numbers for me & made sure it was in my price range that I wanted & were very honest from the start. I came back 3 days later & got the car I wanted (the last Forester on the lot actually!) I’m so happy with how everyone was & had a way better experience than from my previous dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with Craig and our team! Please don't hesitate to reach out if there's anything additional we can do for you. We are so happy to have you a part of the Subaru family and look forward to your next visit!
Service December 05, 2018
I trust Sommers and feel my vehicle gets the best service at Sommer's.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Normal Auto Maintenance
All of the staff at Sommer's treats me very well. Service writers always explain any repairs needed and the overall condition of the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
George, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!