Reviews
Great work from Ken in the Service Department
I had a bad rattle in the dash of my 2018 Subaru Forester. Ken the service man took me for a ride to find the problem and we returned and he took my car and fixed the problem and again he took me for a ride to see if the noise was gone and if i was happy with the results. PLEASE GIVE KEN A BIG THANK YOU FROM ME!!!!! A GREAT MAN IN YOUR SERVICE DEPARTMENT!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rita, we are happy to hear Ken took great care of your Forester! We are always more than happy to assist you if anything else comes up. Take care!
Great customer service!
Steve knew exactly what I wanted and never tried to sway me into something I didn’t need. Very honest and trustworthy person. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience dealing with Steve. Have a great day!
Review Sommer’s Subaru Steve Hanke
Friendly dealership, honest in negotioations. No further comments. Good selection. Efficient in delivery of car. No pressure sales. Efficient financing. I would purchase another vehicle from this dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive buying experience with us! If there's anything further we can do for you, we are happy to help!
Nothing but the Best
Mary Higgins, part of the sales staff, went above and beyond to make sure I found the perfect car for me and also to help me finance my first car. Her devotion to helping me throughout this whole process was remarkable and I am glad to have gone to such a wonderful dealership. Go Subies!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your response to Mary's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nice car, great buying experience
Craig was very professional and did a great job explaining the features of the Outback and facilitating a smooth sale. It is a credit to his professionalism that he generally anticipated my questions. All in all Craig and the dealership made the usually stressful experience of car buying guide easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Reb, thank you so much for your positive comments about your experience with Craig! Feel free to reach out to us if you need anything. Have a wonderful day.
Happy Subaru owner again
I am so impressed with Sommer’s customer service! They truly want you to know your vehicle and get all that it has to offer! Thanks to all!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your response to our staff’s outstanding customer service! If you're ever in need of more help, please let us know!
Great experience!
Steve was great! He answered all of my questions and made the process of leasing a car very stress free! I would definitely buy a car from Steve and the Sommer's dealership again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, we are very happy to hear Steve provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Thorough
Steve did a great job assisting me and answering all my questions. This was my first vehicle purchase in 15 years and he eased all the tension I had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! Safe travels!
Great Experience
Loved working with Mary Higgins to purchase our 2018 Forester. She took the time to get to know our needs and our "wants" in a new vehicle and came up with the perfect SUV for us, without ever making us feel pressured. She is extremely knowledgeable and promptly returned all our calls/texts. Our experience with Mary and everyone at Sommer's was very positive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did! We're so excited to see you had such a positive experience with Mary. We hope that you have a fantastic day!
First Class Service!
I cannot begin to describe what a great job Sommers does when it comes to customer service. I brought my car in for its first oil change and tire rotation. I expected to wait a little and happily sat in a clean and calm waiting area. I was greeted by staff who made sure I was comfortable while I waited. Upon completion of service to my car, apologies were made for the time it took but truthfully I didnt even notice as I got so much of my own work done while waiting. I was pleasantly surprised that there was not only a verbal apology for the time ( which I never got at the two previous dealers who serviced cars I owned) but a financial apology too( which was unnecessary but I was grateful for). I would recommend Sommers to anyone looking to buy a car and a I would encourage then to have their car serviced there too. Truly first class customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for this great review and recommendation of our dealership! If you have any further questions, please give us a call. We're always happy to help!