Reviews
Fantastic customer service and very knowledgeable!
Craig was a pleasure to work with. Provided exceptional customer service and took the time to answer all the questions that were important to our family in a vehicle. Will be going to him for all our car needs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are so happy to read such a great review about Sommer's Subaru! If you're ever in need of more help, please let us know! We hope you have a great day!
Excellent service
We were very satisfied with the service we received from Steve. Very knowledgeable and friendly. We recommended our neighbor and they also very pleased. You have a great sales rep working for you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Quick, honest, and kind
I loved working with Craig. He worked hard to ensure that I was in the right car, but he also spent time connecting to me as a human being. I felt afterwards that he was not just my dealer, but also my friend. In fact, when I go back in for service we make it a point to catch up for lunch or just a quick chat. He helped me navigate the car-buying process with ease, and even more impressively, when I was looking to later sell my car to my girlfriend in a desire to minimize my life, he sent me a guaranteed quote that I could use to make sure the dealings were fair. He is a fantastic person, and I would recommend anybody work with for your car-buying needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car, Jackie! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope to see you soon!
Two Subarus so far
We currently own a Legacy and an Outback and purchased them both from Sommer's with Adam as our salesperson. The experience both times was wonderful. It was hard to even consider other makes/models since we knew that we would walk away from Sommer's feeling great about our purchase. Adam is completely transparent through the process and informs rather than influences the customer's ultimate decision. We have thoroughly enjoyed our Subaru vehicles and I believe that part of that enjoyment is due to the initial experience. I feel confident that we will return to Adam and Sommers for another vehicle in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Adam is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear He was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. All the best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
Honest Customer Service
Sales representatives like Joe Natoli are hard to come by in the car industry. Not only is he thorough and professional, he’s just a nice man with an honest and genuine disposition. Suburbs are fantastic cars but without people like Joe, I wouldn’t necessarily be being them (just picked up #5). I appreciate the way Sommers does business and will always go back to them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! Joe is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
Excellent Service Led to Purchase
I was given uninterrupted attention during each visit to Sommers Subaru while shopping for a new vehicle. Features of each model were clearly explained and I felt comfortable asking questions. All calls and emails were promptly answered. The professional, courteous manner of my salesperson helped me to find the right vehicle which I purchased with complete confidence.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about customers who have a great experience at Sommer's Automotive and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
Excellent service, great selection, quality vehicles.
This is the third car I’ve purchased from Sommer’s and I’ve never received anything less than superb service. From the receptionist, to the sales staff, to finance and through the managers Sommer’s really takes care of their customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear of your positive experience at our dealership, Luke! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
This is the best car dealership!! No pressure salespeople!
This is our 4th vehicle from Sommer's!! They absolutely rock!! Ease of purchase is amazing. They don't waste your time going back and forth with numbers. Just get straight to the point. And their service dept of incredible as well. Won't be the last vehicle we buy here for sure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Becky, it was a pleasure to read about your fourth car-buying experience at Sommer’s Automotive. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Regards, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
Very pleasant
This experience was made easy and enjoyable because of the friendly people from the minute you walk in the door. They answer all your questions and are helpful in guiding you through the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Tillie. Please come visit us if you need anything else, be it service or sales. All the best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
Great Experience!
We worked with Brandon and he was wonderful! He's got a good sense of humor and is pleasant to be around. We were supposed to pick up my car at the end of April, but we worked around our schedule and allowed us to pick up the car earlier than originally planned. When we arrived to pick up the car, we were in and out within an hour and a half. Paperwork went smoothly with Rod from the finance department and afterwards Brandon gave me an in depth tour of the car, making sure I was comfortable with all the features and buttons. On top of that, Brandon was very involved after I purchased my lease, making sure that I wasn't having any troubles with my car and offering additional help if I had any questions. Overall my family and I had a wonderful experience here and we will be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Samantha! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Thanks again, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com