Reviews
Amazing person! Very professional. Always helpful. Very...
Amazing person! Very professional. Always helpful. Very easy to work with. Always fun. Call Joe Vella. It's like in that famous commercial. Quote- One call that's all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sommers review
Our salesperson (Darrell Jackson) was awesome; very friendly and did a thorough job going over car features when we picked up our new vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paula, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Fantastic Staff - Great buying experience
The entire team at Sommer's Subaru was professional, attentive and "present" in listening to what I needed. Joe Natali made the entire buying experience pleasant and most of all very easy. It was very simple to understand why they are of the highest volume Subaru dealers in the country.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adam was fantastic, not pushy, reasonable with the sale...
Adam was fantastic, not pushy, reasonable with the sale which makes buying a car stress free. Would definitely recommend Adam, Sommers dealership and definitely recommend Subaru’s in general.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Jim was professional, helpful and courteous during the...
Jim was professional, helpful and courteous during the while purchasing experience! He was flexible with me and my schedule because I travel for work! Exceptional customer service! Highly would recommend this dealership to family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Body Shop Repair
Everything from the estimate process to the the actual repair was excellent. Steve Rahlf was very thorough in explaining the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Always great experience
Sommers Subaru is a top drawer facility, with amazing customer service. They are consistently focused on providing the best experience for their customers. I would highly recommend them to anyone interested whether its buying a new car, service or repair of their vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!
Originally chose Sommer's due to the Costco Auto Program
We originally chose to test drive and get quotes from Sommer's due to the lower prices through Costco's Auto Program. We had priced our intended vehicle at other dealerships and chose to stop in and test drive to determine if we were sure and formally decide on a model. We definitely did our research and felt going in that we knew most specs, options, and accessories. The best part of working with Jim was that he listened to what we wanted and was respectful of our knowledge from our research and let us take our time to investigate. He added info when needed, but otherwise, he showed us exactly the two models we were interested in and let us investigate for ourselves. There was ZERO pressure. He was very accommodating of the time we took to examine every feature, practice parking, load and unload the car seat (and baby) repeatedly. (We spent a LOT of time with Jim). We had no intention of purchasing a vehicle that day, however the price we settled on was reasonable and it was a really nice vehicle. Overall, the experience was a good one across the board. The various individuals we worked with throughout the process were courteous. When we came to pick up our vehicle, Jim made it a great experience. We were taught some additional features and were even welcomed to our new vehicle with a fun sign congratulating us. This was a small gesture--but meant a lot to us. We still have that sign in the car. We plan to work with Jim and Sommer's again when we replace the next vehicle. Maybe an Outback this time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Forester Touring in Jasper green
Excellent help. I got the green Forester via a trade. Appreciate the extra effort to get me the color I wanted in time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Evelyn, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Doug Kracht
Sommers Subaru is a Pleasure to deal with. The entire staff is very professional with individual Service, from the sales staff to the service staff.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Doug, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.