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Sommer's Automotive

(1,918 reviews)
Visit Sommer's Automotive
Sales hours: 7:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 7:00am–9:00pm 7:00am–6:00pm
Tuesday 7:00am–9:00pm 7:00am–6:00pm
Wednesday 7:00am–9:00pm 7:00am–8:00pm
Thursday 7:00am–9:00pm 7:00am–6:00pm
Friday 7:00am–9:00pm 7:00am–6:00pm
Saturday 7:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2020 state dealer award
View 6 awards
2020 state dealer award 2019 state dealer award 2014 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 906-4359 (866) 906-4359
Used (877) 837-4750 (877) 837-4750
Service (866) 586-6279 (866) 586-6279

Reviews

(1,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sommer's Automotive from DealerRater.

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Amazing person! Very professional. Always helpful. Very...

Amazing person! Very professional. Always helpful. Very easy to work with. Always fun. Call Joe Vella. It's like in that famous commercial. Quote- One call that's all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sommers review

Our salesperson (Darrell Jackson) was awesome; very friendly and did a thorough job going over car features when we picked up our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paula, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Fantastic Staff - Great buying experience

The entire team at Sommer's Subaru was professional, attentive and "present" in listening to what I needed. Joe Natali made the entire buying experience pleasant and most of all very easy. It was very simple to understand why they are of the highest volume Subaru dealers in the country.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Adam was fantastic, not pushy, reasonable with the sale...

Adam was fantastic, not pushy, reasonable with the sale which makes buying a car stress free. Would definitely recommend Adam, Sommers dealership and definitely recommend Subaru’s in general.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jim was professional, helpful and courteous during the...

Jim was professional, helpful and courteous during the while purchasing experience! He was flexible with me and my schedule because I travel for work! Exceptional customer service! Highly would recommend this dealership to family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Body Shop Repair

Everything from the estimate process to the the actual repair was excellent. Steve Rahlf was very thorough in explaining the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steven, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Always great experience

Sommers Subaru is a top drawer facility, with amazing customer service. They are consistently focused on providing the best experience for their customers. I would highly recommend them to anyone interested whether its buying a new car, service or repair of their vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

Originally chose Sommer's due to the Costco Auto Program

We originally chose to test drive and get quotes from Sommer's due to the lower prices through Costco's Auto Program. We had priced our intended vehicle at other dealerships and chose to stop in and test drive to determine if we were sure and formally decide on a model. We definitely did our research and felt going in that we knew most specs, options, and accessories. The best part of working with Jim was that he listened to what we wanted and was respectful of our knowledge from our research and let us take our time to investigate. He added info when needed, but otherwise, he showed us exactly the two models we were interested in and let us investigate for ourselves. There was ZERO pressure. He was very accommodating of the time we took to examine every feature, practice parking, load and unload the car seat (and baby) repeatedly. (We spent a LOT of time with Jim). We had no intention of purchasing a vehicle that day, however the price we settled on was reasonable and it was a really nice vehicle. Overall, the experience was a good one across the board. The various individuals we worked with throughout the process were courteous. When we came to pick up our vehicle, Jim made it a great experience. We were taught some additional features and were even welcomed to our new vehicle with a fun sign congratulating us. This was a small gesture--but meant a lot to us. We still have that sign in the car. We plan to work with Jim and Sommer's again when we replace the next vehicle. Maybe an Outback this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Forester Touring in Jasper green

Excellent help. I got the green Forester via a trade. Appreciate the extra effort to get me the color I wanted in time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Evelyn, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Doug Kracht

Sommers Subaru is a Pleasure to deal with. The entire staff is very professional with individual Service, from the sales staff to the service staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Doug, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.