The Auto Specialists

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)
528 N Prince Lane, Springfield, MO 65802

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Garbage Customer service

December 22, 2018
By Pranay from New York

I wanted to check an availability on a vehicle, and salesman Kurt Friesen gets back saying this is the asking price of the vehicle. I gave him and offer and I also said there are similar vehicles listed for much less, he comes back being rude and indirectly saying get lost. "If there are better deals out there why are you inquiring on a car priced at $43,988 and over 1,000 miles away? I have sold about 250 of these Yukon XLs in the last 6 months. I think I know the market." Nice customer service, ���� guess you ripped off a lot of people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Service, Quick, would be from again

November 25, 2016
By MattC from Tulsa, OK

Bought a 2015 Suburban. I would buy from Auto Specialists again. Clean facilities with good customer service. Straight forward, honest communication and a quick process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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