GR Chevrolet Buick GMC Cadillac

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Sales 8:00 AM - 8:00 PM
Service 8:00 AM - 5:30 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:30 PM
Tue 8:00 AM - 5:30 PM
Wed 8:00 AM - 5:30 PM
Thu 8:00 AM - 5:30 PM
Fri 8:00 AM - 5:30 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

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Reviews

4.5
17 lifetime reviews.
  • Chevy Colorado

    Service department put a new inspection sticker on my truck. They were very courteous and professional and quick.

    Dealer Response

    Thank you for the great comments about our service team! Please let us know if there is anything else we can do for you; we are more than happy to...


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    Service department put a new inspection sticker on my truck. They were very courteous and professional and quick.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great comments about our service team! Please let us know if there is anything else we can do for you; we are more than happy to help!


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  • Positive Experience

    This was my second visit after relocating to this community recently. The initial visit included a part search. I found the service tech, parts m...


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    This was my second visit after relocating to this community recently. The initial visit included a part search. I found the service tech, parts manager and front desk employee to be an effective problem solving team. This is a small dealership with a service-oriented atmosphere. The return visit was without an appointment for a related follow up on the mirror on the opposite door. They worked me in efficiently. I will definitely return in hopes of making GR the primary service shop for my Saturn.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrible Service Department

    Beware of service department. I was in Martinsville for the race and I had a vibration in my pick up. I took it to GR Chevrolet and they changed...


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    Beware of service department. I was in Martinsville for the race and I had a vibration in my pick up. I took it to GR Chevrolet and they changed the U Joints. On my way back to Ohio, I noticed a vibration. I took my truck to my local Chevrolet dealership and they found that there were hammer dents in the drive shaft which caused it to be out of balance. I contacted GR Chevrolet and they denied damaging it, but wanted me to drive 500 miles to let them check it out. When I advised them of this, the service manager, Billy Crowder stated the owner said there was nothing they could do. Thought I was doing good by sticking with another Chevrolet dealer, but I was wrong and out $842 for the damage they caused.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2015

The Nelson Automotive Family opened our first dealership in Bassett Virginia more than 30 years ago. That Ford dealership started a business that now hosts 12 New Car Lines including Honda, Toyota, Mazda, Scion, Subaru, Kia, Ford, Chevrolet, Pontiac, GMC Trucks, Buick, and Cadillac, at six locations across Martinsville and Henry County, Virginia. The success we have enjoyed is largely because of the more than 200 motivated and experienced family members. Every one of our staff of professionals know that our future depends on your total satisfaction before, during, and after you purchase a vehicle. We work every day to make sure you will exper

"The Nelson Automotive Family"