GR Chevrolet Buick GMC Cadillac

New 888-408-6349 Dealer Website
Used 888-408-5292 Email Dealer
Service 888-409-3812

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Sales 8:00 AM - 5:00 PM
Service 8:00 AM - 12:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:30 PM
Tue 8:00 AM - 5:30 PM
Wed 8:00 AM - 5:30 PM
Thu 8:00 AM - 5:30 PM
Fri 8:00 AM - 5:30 PM
Sat 8:00 AM - 12:00 PM
Sun Closed
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Reviews

4.5
16 lifetime reviews.
  • Positive Experience

    This was my second visit after relocating to this community recently. The initial visit included a part search. I found the service tech, parts m...


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    This was my second visit after relocating to this community recently. The initial visit included a part search. I found the service tech, parts manager and front desk employee to be an effective problem solving team. This is a small dealership with a service-oriented atmosphere. The return visit was without an appointment for a related follow up on the mirror on the opposite door. They worked me in efficiently. I will definitely return in hopes of making GR the primary service shop for my Saturn.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Terrible Service Department

    Beware of service department. I was in Martinsville for the race and I had a vibration in my pick up. I took it to GR Chevrolet and they changed...


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    Beware of service department. I was in Martinsville for the race and I had a vibration in my pick up. I took it to GR Chevrolet and they changed the U Joints. On my way back to Ohio, I noticed a vibration. I took my truck to my local Chevrolet dealership and they found that there were hammer dents in the drive shaft which caused it to be out of balance. I contacted GR Chevrolet and they denied damaging it, but wanted me to drive 500 miles to let them check it out. When I advised them of this, the service manager, Billy Crowder stated the owner said there was nothing they could do. Thought I was doing good by sticking with another Chevrolet dealer, but I was wrong and out $842 for the damage they caused.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Always top flight service

    As always the Service Department delivers more than expected from most dealerships. I was scheduled for a couple of recalls and they were able to ...


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    As always the Service Department delivers more than expected from most dealerships. I was scheduled for a couple of recalls and they were able to fit me in for a scheduled service without an additional appointment as well. Friendly and thorough they make it easy to entrust your vehicle to their care. You can't help but like them... they are a great department and great for my vehicle maintenance. Thanks Billy, Sandra and everyon

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since July 2015

The Nelson Automotive Family opened our first dealership in Bassett Virginia more than 30 years ago. That Ford dealership started a business that now hosts 12 New Car Lines including Honda, Toyota, Mazda, Scion, Subaru, Kia, Ford, Chevrolet, Pontiac, GMC Trucks, Buick, and Cadillac, at six locations across Martinsville and Henry County, Virginia. The success we have enjoyed is largely because of the more than 200 motivated and experienced family members. Every one of our staff of professionals know that our future depends on your total satisfaction before, during, and after you purchase a vehicle. We work every day to make sure you will exper

"The Nelson Automotive Family"