GR Chevrolet Buick GMC Cadillac

Service department put a new inspection sticker on my truck. They were very courteous and professional and quick.

This was my second visit after relocating to this community recently. The initial visit included a part search. I found the service tech, parts manager and front desk employee to be an effective problem solving team. This is a small dealership with a service-oriented atmosphere. The return visit was without an appointment for a related follow up on the mirror on the opposite door. They worked me in efficiently. I will definitely return in hopes of making GR the primary service shop for my Saturn.

Beware of service department. I was in Martinsville for the race and I had a vibration in my pick up. I took it to GR Chevrolet and they changed the U Joints. On my way back to Ohio, I noticed a vibration. I took my truck to my local Chevrolet dealership and they found that there were hammer dents in the drive shaft which caused it to be out of balance. I contacted GR Chevrolet and they denied damaging it, but wanted me to drive 500 miles to let them check it out. When I advised them of this, the service manager, Billy Crowder stated the owner said there was nothing they could do. Thought I was doing good by sticking with another Chevrolet dealer, but I was wrong and out $842 for the damage they caused.