Reviews
Very clean and friendly and easy to do for buying a car
Very clean and friendly and easy to do for buying a car from a dealership for the first time
Very clean and friendly and easy to do for buying a car
Very clean and friendly and easy to do for buying a car from a dealership for the first time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Drew Harrig General Sales Manager 262-542-5500
Very accommodating to ease pickup of vehicle.
Very accommodating to ease pickup of vehicle. Smooth transaction and great buy! THANKS to Lenny for hmstaying the course
Very accommodating to ease pickup of vehicle.
Very accommodating to ease pickup of vehicle. Smooth transaction and great buy! THANKS to Lenny for hmstaying the course
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon! Drew Harrig General Sales Manager 262-542-5500
Dealership was one of the best experiences I’ve had since
Dealership was one of the best experiences I’ve had since looking to purchase a car. Everyone was so pleasant and easy to work with, especially David and Chris.
Dealership was one of the best experiences I’ve had since
Dealership was one of the best experiences I’ve had since looking to purchase a car. Everyone was so pleasant and easy to work with, especially David and Chris.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sharon, and it's great to hear about your excellent experience here at Boucher Nissan of Waukesha. Drew Harrig General Sales Manager 262-542-5500
They had the right Pathfinder for us, one that we were
They had the right Pathfinder for us, one that we were able to choose from.
They had the right Pathfinder for us, one that we were
They had the right Pathfinder for us, one that we were able to choose from.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500
Welcoming Intake was very friendly.
Welcoming Intake was very friendly. I'm always confident that they e done a great job. Lenny was the salesman that my son bought the car from. He always comes to greet me even after 3 years.
Welcoming Intake was very friendly.
Welcoming Intake was very friendly. I'm always confident that they e done a great job. Lenny was the salesman that my son bought the car from. He always comes to greet me even after 3 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500
I was told the total cost of the job was $850 to $900
I was told the total cost of the job was $850 to $900 with taxes. The final bill was over $1200. They charged for a whole extra hour. 2.5h intead of what I was told of 1.5h. Hiden fee of of "shop fee". Where else you woul have done the job.? Thanks to Mike he gave me a dicount If I recomend your shop I will recomend to get a write quote. Do not trust a quote over the phone
I was told the total cost of the job was $850 to $900
I was told the total cost of the job was $850 to $900 with taxes. The final bill was over $1200. They charged for a whole extra hour. 2.5h intead of what I was told of 1.5h. Hiden fee of of "shop fee". Where else you woul have done the job.? Thanks to Mike he gave me a dicount If I recomend your shop I will recomend to get a write quote. Do not trust a quote over the phone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out. Matt Luchini Service Manager 262-542-5500
Always excellent customer service!
Always excellent customer service! Everything went smoothly with my oil change and tire rotation. The team also informed me of what to expect for my next service. If all goes well, I’ll see you again in five months!
Always excellent customer service!
Always excellent customer service! Everything went smoothly with my oil change and tire rotation. The team also informed me of what to expect for my next service. If all goes well, I’ll see you again in five months!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Nissan of Waukesha. Matt Luchini Service Manager 262-542-5500
Great Customer Service Jon explained everything in detail
Great Customer Service Jon explained everything in detail about the services I inquired about ensuring me they would take of any issues.
Great Customer Service Jon explained everything in detail
Great Customer Service Jon explained everything in detail about the services I inquired about ensuring me they would take of any issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500
Techs are great, front end and phone reminders not so
Techs are great, front end and phone reminders not so much Reminders always messed up, get hung up on often when I call, as if the phone system is not working properly
Techs are great, front end and phone reminders not so
Techs are great, front end and phone reminders not so much Reminders always messed up, get hung up on often when I call, as if the phone system is not working properly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jeanette, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500
Best of all was Mike Garret who we would give a 10!
Best of all was Mike Garret who we would give a 10! He was very helpful, knowledgeable and patient. Thank you Mike!
Best of all was Mike Garret who we would give a 10!
Best of all was Mike Garret who we would give a 10! He was very helpful, knowledgeable and patient. Thank you Mike!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Boucher Nissan of Waukesha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Drew Harrig General Sales Manager 262-542-5500