Reviews
Michael is very professional, kind and attentive to many
Michael is very professional, kind and attentive to many questions from me! Michael has always been welcoming and is a great person who is your knowledgeable Service Consultant, and we’re happy to have him helping and welcoming us. Thank you Michael!
Michael is very professional, kind and attentive to many
Michael is very professional, kind and attentive to many questions from me! Michael has always been welcoming and is a great person who is your knowledgeable Service Consultant, and we’re happy to have him helping and welcoming us. Thank you Michael!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The timely service and frequent communication provided by
The timely service and frequent communication provided by the service department was exceptional and greatly appreciated.
The timely service and frequent communication provided by
The timely service and frequent communication provided by the service department was exceptional and greatly appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Craig.olinger0, thank you for taking the time to leave a review for us at Boucher Nissan/waukesha. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Our car was returned with a long and deep scratch on the
Our car was returned with a long and deep scratch on the back hatch. Not a word was said to us.
Our car was returned with a long and deep scratch on the
Our car was returned with a long and deep scratch on the back hatch. Not a word was said to us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Slmorman28, we regret to hear that you had this experience with us. Please reach out to us at (262) 542-5500 so we may assist you in moving forward towards a resolution.
I’m very satisfied with my first time Nissan Rogue
I’m very satisfied with my first time Nissan Rogue purchase. My salesman was very easy to work with.
I’m very satisfied with my first time Nissan Rogue
I’m very satisfied with my first time Nissan Rogue purchase. My salesman was very easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Johnathan was nice and explained everything in detail.
Johnathan was nice and explained everything in detail. Offered a cash wash and the SUV looks nice. Everything was done in time.
Johnathan was nice and explained everything in detail.
Johnathan was nice and explained everything in detail. Offered a cash wash and the SUV looks nice. Everything was done in time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thomas, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Johnathan and our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
They exceeded expectations.
They exceeded expectations. Even took us when I had the wrong date for the appointment.
They exceeded expectations.
They exceeded expectations. Even took us when I had the wrong date for the appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500
I had an awesome experience buying my new to me car.
I had an awesome experience buying my new to me car. Happy from the salesman to financing! Peng did a great job dealing with my, let's call it big personality! Noah was great at his job and researched multiple banks. Ryan was amazing! Even helped after the sale with scratches on the car. Thank you guys! I will send buyers there!
I had an awesome experience buying my new to me car.
I had an awesome experience buying my new to me car. Happy from the salesman to financing! Peng did a great job dealing with my, let's call it big personality! Noah was great at his job and researched multiple banks. Ryan was amazing! Even helped after the sale with scratches on the car. Thank you guys! I will send buyers there!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rhonda, Thanks for sharing about your experience with Boucher Nissan of Waukesha. Peng, Ryan, and our team appreciate your business and hope to see you again soon! Drew Harrig General Sales Manager 262-542-5500
Hi Rhonda B, thank you for taking the time to leave a review for us at Boucher Nissan/waukesha. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
I was not greeted when I can in to drop my car off, but
I was not greeted when I can in to drop my car off, but once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my work. Someone stopped to ask if I needed anything. My service was done is just over 30 minutes which was great. They explained the service to me and I was on my way. It would be nice if the desk area was a bit cleaner and nicer. It looked very tough and the chairs we not so clean. Overall great experience
I was not greeted when I can in to drop my car off, but
I was not greeted when I can in to drop my car off, but once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my work. Someone stopped to ask if I needed anything. My service was done is just over 30 minutes which was great. They explained the service to me and I was on my way. It would be nice if the desk area was a bit cleaner and nicer. It looked very tough and the chairs we not so clean. Overall great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maureen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500
Maureen.bruss, we are so pleased you enjoyed your visit to Boucher Nissan/waukesha! We hope to see you soon!
Got it done right the first time.
Got it done right the first time. Jon the service advisor did a great job. Thanks
Got it done right the first time.
Got it done right the first time. Jon the service advisor did a great job. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Jon and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500
After having a complementary oil change done, the
After having a complementary oil change done, the protective shield under my 2018 Murano came loose and was dragging on the ground. This caused the mounting tab on the shield to be worn out, where it mounts to the undercarriage.. After expressing my concerns to Mel Ehnert, the service manager at Boucher Nissan he replaced the plastic shield fasteners. Mel special ordered a new shield and fasteners at NO CHARGE to me. Mel went above and beyond ,making sure I was 100% satisfied. Mel, thank you again for making my Murano like new again.
After having a complementary oil change done, the
After having a complementary oil change done, the protective shield under my 2018 Murano came loose and was dragging on the ground. This caused the mounting tab on the shield to be worn out, where it mounts to the undercarriage.. After expressing my concerns to Mel Ehnert, the service manager at Boucher Nissan he replaced the plastic shield fasteners. Mel special ordered a new shield and fasteners at NO CHARGE to me. Mel went above and beyond ,making sure I was 100% satisfied. Mel, thank you again for making my Murano like new again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mel met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-542-5500