Reviews
Was going to give 5 stars, but something happened.
Was going to give 5 stars, but something happened. 2 days after purchase I noticed a bulge in the back rear tire. I had to pay to get new tires right after buying the vehicle. I fully understand that I have no way of proving that I did not cause the tire bulge just like I have no way of proving that it was already there. But I can assure you that I did not cause the bulge, for whatever my word is worth. Anyways, the vehicle was sold as "new" even though it had 5k miles because it was a dealer owned demo vehicle, so there is certainly a possibility that it was there before I bought the vehicle. I did willingly choose to replace all 4 tires to ensure equal tread ware even though the difference was within the dealer allowed range to only need 1 tire. I wanted to be extra sure and fully eliminate any chance of future maintenance issues related to uneven tires. So, technically I did not NEED to buy those 3 extra tires, but I did HAVE to buy the one that was damaged. Jacob was very helpful during buying process and was a fantastic salesman, the appt setup process was easy, everything was fantastic... except the fact that I spent 1400 bucks on service 3 days after buying a new vehicle.
Was going to give 5 stars, but something happened.
Was going to give 5 stars, but something happened. 2 days after purchase I noticed a bulge in the back rear tire. I had to pay to get new tires right after buying the vehicle. I fully understand that I have no way of proving that I did not cause the tire bulge just like I have no way of proving that it was already there. But I can assure you that I did not cause the bulge, for whatever my word is worth. Anyways, the vehicle was sold as "new" even though it had 5k miles because it was a dealer owned demo vehicle, so there is certainly a possibility that it was there before I bought the vehicle. I did willingly choose to replace all 4 tires to ensure equal tread ware even though the difference was within the dealer allowed range to only need 1 tire. I wanted to be extra sure and fully eliminate any chance of future maintenance issues related to uneven tires. So, technically I did not NEED to buy those 3 extra tires, but I did HAVE to buy the one that was damaged. Jacob was very helpful during buying process and was a fantastic salesman, the appt setup process was easy, everything was fantastic... except the fact that I spent 1400 bucks on service 3 days after buying a new vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Scheduling an appointment was simple and quick.
Scheduling an appointment was simple and quick. Desk people were polite time there was less than estimated
Scheduling an appointment was simple and quick.
Scheduling an appointment was simple and quick. Desk people were polite time there was less than estimated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're glad to hear that scheduling your appointment at Andy Mohr Chevrolet was simple and quick, and that our team provided polite service. It's great that your wait time was shorter than expected! We look forward to assisting you again in the future!
Gary Bates was GREAT!
Gary Bates was GREAT! He was patient and listened to what I wanted. Great addition to your team.
Gary Bates was GREAT!
Gary Bates was GREAT! He was patient and listened to what I wanted. Great addition to your team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Gary at Andy Mohr Chevrolet. His patience and attentiveness are qualities we value greatly. We look forward to assisting you again in the future!
The guys were honest about the whole process, but they
The guys were honest about the whole process, but they were efficient in getting me what I needed at the same time! Friendly, comfortable and environment
The guys were honest about the whole process, but they
The guys were honest about the whole process, but they were efficient in getting me what I needed at the same time! Friendly, comfortable and environment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that you had an efficient and comfortable experience at Andy Mohr Chevrolet. Honesty and friendliness are important to us, and we're glad that our team was able to assist you effectively. We hope to see you again soon for any of your automotive needs!
Excellent service.
Excellent service. Very informative and courteous. Shop was clean and efficient. Will definitely return for future service.
Excellent service.
Excellent service. Very informative and courteous. Shop was clean and efficient. Will definitely return for future service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Andy Mohr Chevrolet. Our team strives to provide informative and courteous service, and we're glad you noticed our clean and efficient shop. We look forward to seeing you again for your future service needs!
Great salesman.
Great salesman. Wonderful selection of vehicles. Nice facility. Easy process to purchase. Did not feel any pressure.
Great salesman.
Great salesman. Wonderful selection of vehicles. Nice facility. Easy process to purchase. Did not feel any pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Andy Mohr Chevrolet. Our team works hard to provide a pressure-free environment and a great selection of vehicles. We look forward to welcoming you back for your next visit!
Smooth on line appointment process and as always great
Smooth on line appointment process and as always great people to deal with. I would highly recommend them for sales and service.
Smooth on line appointment process and as always great
Smooth on line appointment process and as always great people to deal with. I would highly recommend them for sales and service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback, Mike! We're glad you had a smooth online appointment process and enjoyed working with our team at Andy Mohr Chevrolet. We appreciate your recommendation for both sales and service. We look forward to assisting you again on your next visit.
GREAT CUSTOMER SERVICE.
GREAT CUSTOMER SERVICE. WILL COME AGAIN.HELPFUL AND COURTEOUS.WOULD DEFINITELY RECOMMEND TO ANYONE. THANK YOU!
GREAT CUSTOMER SERVICE.
GREAT CUSTOMER SERVICE. WILL COME AGAIN.HELPFUL AND COURTEOUS.WOULD DEFINITELY RECOMMEND TO ANYONE. THANK YOU!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Andy Mohr Chevrolet. Your kind words about our helpful and courteous customer service mean a lot. We look forward to welcoming you back for your next visit!
Friendly, work with very kind and respectful they treated
Friendly, work with very kind and respectful they treated you like they knew you forever
Friendly, work with very kind and respectful they treated
Friendly, work with very kind and respectful they treated you like they knew you forever
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you felt welcomed and treated like family at Andy Mohr Chevrolet. Our team strives to provide a friendly and respectful environment for all our customers. We appreciate your feedback and look forward to seeing you again soon!
Great customer service.
Great customer service. Will come again. Not a long wait for service. Would recommend for a friend.
Great customer service.
Great customer service. Will come again. Not a long wait for service. Would recommend for a friend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We’re thrilled to hear you enjoyed our customer service and had a quick turnaround for service. Your recommendation means a lot to us at Andy Mohr Chevrolet. We look forward to serving you again in the future!