Reviews
Veey couterious and professional.
Veey couterious and professional. Greg was amazing at the service desk. Definitely coming back for future service.
Veey couterious and professional.
Veey couterious and professional. Greg was amazing at the service desk. Definitely coming back for future service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience at Andy Mohr Chevrolet and that Greg was amazing at the service desk. We truly appreciate your kind words and look forward to seeing you again for your future service needs!
I worked with Quinton as a salesperson, he was great and
I worked with Quinton as a salesperson, he was great and a manager Harry Snyder also helped me follow-up on some things after the sale. I bought a preowned Cadillac XT6. I drove an hour and a half to get this vehicle and had to come after work, so it was already a late appointment, but they were aware and they didn't rush me. Quinton stepped in to help me and he was cool with staying late and sending me home with it that night. That was nice since I was coming from Bloomington. I've been in car sales before and I thought it was cool that they didn't kick me out at closing time like some dealerships have a tendency to do. If you can finish it up, finish it up, and that's exactly what they did. I have to say that my overall experience was very positive. Working at a dealership is a tough every-day gig, but they seem to have all of the right people and most importantly with their hearts in the right places. It's nice when you work with a salesman and manager who act like they enjoy what they do and they take great care of you. In my experience their service department staff is top-notch as well. Hard to find service like that these days.
I worked with Quinton as a salesperson, he was great and
I worked with Quinton as a salesperson, he was great and a manager Harry Snyder also helped me follow-up on some things after the sale. I bought a preowned Cadillac XT6. I drove an hour and a half to get this vehicle and had to come after work, so it was already a late appointment, but they were aware and they didn't rush me. Quinton stepped in to help me and he was cool with staying late and sending me home with it that night. That was nice since I was coming from Bloomington. I've been in car sales before and I thought it was cool that they didn't kick me out at closing time like some dealerships have a tendency to do. If you can finish it up, finish it up, and that's exactly what they did. I have to say that my overall experience was very positive. Working at a dealership is a tough every-day gig, but they seem to have all of the right people and most importantly with their hearts in the right places. It's nice when you work with a salesman and manager who act like they enjoy what they do and they take great care of you. In my experience their service department staff is top-notch as well. Hard to find service like that these days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your thoughtful review! We are thrilled to hear about your positive experience with Quinton and Harry at Andy Mohr Chevrolet. It’s wonderful to know that they made your visit enjoyable, even with your long drive from Bloomington. We take pride in our team's dedication to providing excellent service, and it’s great that you felt well taken care of throughout the process, especially with your new Cadillac XT6. We truly appreciate your feedback and look forward to welcoming you back for any future needs. Safe travels and enjoy your new vehicle!
This dealership has amazing staff all around.
This dealership has amazing staff all around. Easy to work with and helpful with all questions.
This dealership has amazing staff all around.
This dealership has amazing staff all around. Easy to work with and helpful with all questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled to hear you had a great experience with our team at Andy Mohr Chevrolet. Our staff strives to provide exceptional service and support, and it's wonderful to know that we were able to assist you. We look forward to welcoming you back for your next visit!
My Dad bought his car here, my sis bought her car here,
My Dad bought his car here, my sis bought her car here, so thought I'd give it a try. From the salesman to the service department has been great.
My Dad bought his car here, my sis bought her car here,
My Dad bought his car here, my sis bought her car here, so thought I'd give it a try. From the salesman to the service department has been great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We appreciate your trust in Andy Mohr Chevrolet, especially since your family has had such positive experiences. It’s wonderful to hear that our team, from sales to service, has provided you with great support. We look forward to seeing you again for your next visit!
Bill Sidebottom of Andy Mohr Chevrolet in Plainfield,
Bill Sidebottom of Andy Mohr Chevrolet in Plainfield, Indiana was on of the most friendly and helpful car sales member that I have ever dealt with. He optimized my experience by welcoming to the dealership and listened to my needs without prejudice. He is someone that goes out of their way to help and make sure the customer gets the best service possible. Great guy and I appreciate his service!
Bill Sidebottom of Andy Mohr Chevrolet in Plainfield,
Bill Sidebottom of Andy Mohr Chevrolet in Plainfield, Indiana was on of the most friendly and helpful car sales member that I have ever dealt with. He optimized my experience by welcoming to the dealership and listened to my needs without prejudice. He is someone that goes out of their way to help and make sure the customer gets the best service possible. Great guy and I appreciate his service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Bill at Andy Mohr Chevrolet. Our team strives to put customers first, and it's great to know that Bill made your visit special by listening to your needs and providing exceptional service. We appreciate your kind words and look forward to welcoming you back next time!
Worst 2 day experience ever with the dealership.
Worst 2 day experience ever with the dealership. Reggie Jones was great to work with as salesperson but he was new there and did not seem to have much control. We called an hr before arriving and told vehicle we were interested in would be ready upon arrival. It was not even found for 3 hrs! Dealership had the car for 21 days yet it was filthy, smoke filled, and 1042 miles had been added since surrendered. Into hr 4, financials were thrown at us. We were tired, worn down, could not concentrate. Came home, slept on it, called mgr and offered less. It should be noted that 2 mgrs lied about smoke smell when asked while all were trying to find the SUV. Mgr on 2nd day agreed to verbal new price and said new paperwork would be drawn up and ready. We returned today and waited nearly an hr only to learn paperwork at not been updated. In the meantime, 1 of 2 key fobs disappeared then staff could not remove license plate from my car. Once again, another long wait in horrible weather. I would have walked out but husband needed us to have a car to tow behind RV. I believe Reggie did his best with what was thrown at him but he more than likely lost another sale or two while babysitting us as we waited. Cannot stand to be lied to, could not stand mgr dissing my father, and the entire 9 hr ordeal over two days was the very worst ever. Gerard and Harry deserve to be reprimanded at best for their lies. I will never ever buy from man Andy Mohr dealership, nor will I ever buy used again
Worst 2 day experience ever with the dealership.
Worst 2 day experience ever with the dealership. Reggie Jones was great to work with as salesperson but he was new there and did not seem to have much control. We called an hr before arriving and told vehicle we were interested in would be ready upon arrival. It was not even found for 3 hrs! Dealership had the car for 21 days yet it was filthy, smoke filled, and 1042 miles had been added since surrendered. Into hr 4, financials were thrown at us. We were tired, worn down, could not concentrate. Came home, slept on it, called mgr and offered less. It should be noted that 2 mgrs lied about smoke smell when asked while all were trying to find the SUV. Mgr on 2nd day agreed to verbal new price and said new paperwork would be drawn up and ready. We returned today and waited nearly an hr only to learn paperwork at not been updated. In the meantime, 1 of 2 key fobs disappeared then staff could not remove license plate from my car. Once again, another long wait in horrible weather. I would have walked out but husband needed us to have a car to tow behind RV. I believe Reggie did his best with what was thrown at him but he more than likely lost another sale or two while babysitting us as we waited. Cannot stand to be lied to, could not stand mgr dissing my father, and the entire 9 hr ordeal over two days was the very worst ever. Gerard and Harry deserve to be reprimanded at best for their lies. I will never ever buy from man Andy Mohr dealership, nor will I ever buy used again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We understand that our General Manager has reached out to you directly to address these issues. He looks forward to hearing back from you so that this can be resolved.
Troy fox was great to work with.
Troy fox was great to work with. Staff very friendly and willing to work with you.
Troy fox was great to work with.
Troy fox was great to work with. Staff very friendly and willing to work with you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you had a great experience working with Troy and found our staff friendly and accommodating at Andy Mohr Chevrolet. We appreciate your feedback and look forward to seeing you again in the future!
We were treated very well at Andy Mohr Chevrolet.
We were treated very well at Andy Mohr Chevrolet. We are first time customers here and we will return.
We were treated very well at Andy Mohr Chevrolet.
We were treated very well at Andy Mohr Chevrolet. We are first time customers here and we will return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you felt well treated at Andy Mohr Chevrolet, and we appreciate your decision to return. We're looking forward to serving you again soon!
Service dept.
Service dept. Is great. Gets a person taken care of quickly and they don't bombard you with other services you don't need.
Service dept.
Service dept. Is great. Gets a person taken care of quickly and they don't bombard you with other services you don't need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service department at Andy Mohr Chevrolet. Providing quick and honest service is a priority for us, and we're glad that you felt taken care of. We look forward to seeing you again for any future needs!
Great staff easy to work with very friendly and
Great staff easy to work with very friendly and knowledgeable. I will return in the future
Great staff easy to work with very friendly and
Great staff easy to work with very friendly and knowledgeable. I will return in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We truly appreciate your kind words about our staff at Andy Mohr Chevrolet. It's fantastic to hear that you found us friendly and knowledgeable. We look forward to welcoming you back in the future!