Lake Ford

I don't know who Micah is. I talked to Gena Sanchez. Services on my car were completed in the window of time they said. I have no complaints except I wish I could have had paperwork saying what recalls were fixed on my car.

They tried to charge me for maintenance covered under my warranty but Lucas Sorensen fixed the issue and was a great help. Lucas has been the most knowledgeable and helpful person in the dealership and will be the only service employee I work with from now on.

Excelente service the advisor very polite and helpful the work well done I am delighted

They service on my Ford f150 was terrible they didn't wash the car. They broke my front grill which is ridiculous. They left my front hood open luckily when I was driving on the highway I noticed it was open. This was very unprofessional and dangerous. Whoever did the service on the f150 did a terrible job this.is not acceptable especially as a such big company

Thank you Luis Hernandez for last minute appts for both oil change and the next day for brake job. Thank you Michael B for kind service when picking my car up. I will continue to use Lake Ford for any future car services.

Very professional, and clear communication during the whole process. Excellent work done by the body shop, and paint

did a good job lucas sorensen was very helpful i think lake ford should give him a raise.

Very friendly, professional, helpful, patient,respectful i felt I like I was surrounded by friends.

Prompt, comfortable business center, great work Free beverages while waiting and nice car wash as well.

I work for a local dealership. I was treated very well and was helped to review recall and got it fixed asap