Reviews
Overall good experience
Jesus was great! He gave outstanding service with a very friendly cheerful attitude! I was satisfied with the work. It was completed quicker than I expected. I like the executive lounge so I can get some work done while I'm waiting
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
SERVICE GREAT CASHIER WASN'T
SERVICE MANAGER WAS VERY FRIENDLY, PROFESSIONAL, AND HONEST BUT THE CASHIER WAS COLD AND DISTANT. OTHERWISE THE EXPERINCE WAS GREAT.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, clean facilities
Timely, courteous. Honored my warranties on my tires. They get me in when I need something done. Will even give me a ride to the office!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best auto purchase experience I've ever had
Julius was amazing! Greeted me as soon as I approached the door. Showed me the vehicles I was interested in and carefully explained the differences. Explained how the vehicle operates while we were on a test drive and after. He answered all of my questions. Julius was very professional and very pleasant to work with, felt like talking to a family member. Finance was very pleasant as well, terms and options clearly stated to me. Extremely positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Care car 1st visit for my new car
Very easy, pulled in, got out, greeted with a helpful person and wait for them to service my car. They had clean waiting area with snacks and drinks available to enjoy
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Truck covered in oil for the 2nd time
The rapidness of getting me in for an oil change. Although I begged the service manager to make sure my vehicle was clean when I came to pick it up.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
"Regko" was very focused on check in, explained work to be provided, and took us to cashier. Excellent service and waiting arrangements.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service was oil change and tire rotation
Nice place to wait for service to be completed. Competent and fast service. Easy to make appointment and they keep track of what service needs to be done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good experience
Got me in same day , vehicle completed in promised time, that is important to me .Was a warm day , appreciated the bottled water and a snack, friendly staff , worked as a ream
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rotación de gomas,cambio de aceite y filtro
La Atención, el servicio y la amabilidad es algo de lo que Toyota Don Jacob Service debe estar orgulloso. Muy buen trato.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase