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Russ Darrow Metro Chrysler Dodge Jeep RAM

(1,190 reviews)
Visit Russ Darrow Metro Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed

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New (888) 233-6975 (888) 233-6975
Used (414) 375-4715 (414) 375-4715
Service (414) 973-2596 (414) 973-2596

Inventory

See all 258 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since July 2008.
At Russ Darrow Metro Chrysler Dodge Jeep Ram, we offer a wide selection of new and pre-owned vehicles, including rugged Jeep SUVs, powerful Ram trucks, and reliable Chrysler and Dodge models. Our team is dedicated to providing a stress-free, transparent car-buying experience with great prices and flexible financing. Whether you're looking for a new vehicle or expert service, we’re here to help. Visit us today and see why we’re a trusted choice for drivers in the area!
Experience the Darrow Difference!

Service center

Phone number (414) 973-2596

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Metro Chrysler Dodge Jeep RAM from DealerRater.

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Megan was super courteous and very knowledgeable.

Megan was super courteous and very knowledgeable. She has people skills. I felt that my oil change was going to be handled well.

Megan was super courteous and very knowledgeable.

Megan was super courteous and very knowledgeable. She has people skills. I felt that my oil change was going to be handled well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Justin Hanna justin.hanna@russdarrow.com

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Great customer service very nice they get you out on time

Great customer service very nice they get you out on time they help you in so many different ways to make sure you happy with your vehicle

Great customer service very nice they get you out on time

Great customer service very nice they get you out on time they help you in so many different ways to make sure you happy with your vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Justin Hanna justin.hanna@russdarrow.com

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I have been there numerous times With both of my

I have been there numerous times With both of my vehicles. I’ve been Very pleased

I have been there numerous times With both of my

I have been there numerous times With both of my vehicles. I’ve been Very pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Justin Hanna justin.hanna@russdarrow.com

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Service was fine but the sales manager was not honest.

Service was fine but the sales manager was not honest. He lied about the vehicle condition resulting in multiple trips to the dealership prior to the final sale

Service was fine but the sales manager was not honest.

Service was fine but the sales manager was not honest. He lied about the vehicle condition resulting in multiple trips to the dealership prior to the final sale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tom, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Joe Hohmann Service Manager 262-338-3379 Justin Hanna justin.hanna@russdarrow.com

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Reliable and reasonable prices, plus the fact that they

Reliable and reasonable prices, plus the fact that they have my car's history. I will recommend and continue to use their services.

Reliable and reasonable prices, plus the fact that they

Reliable and reasonable prices, plus the fact that they have my car's history. I will recommend and continue to use their services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Justin Hanna justin.hanna@russdarrow.com

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Services was great.

Services was great. Friendly and professional and throughly great. Thanks for the great customer service.

Services was great.

Services was great. Friendly and professional and throughly great. Thanks for the great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Hanna justin.hanna@russdarrow.com

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The staff was very helpful and showed concern to make

The staff was very helpful and showed concern to make sure the van would fit into the service bays. The visit was very efficient and made this errand pleasant.

The staff was very helpful and showed concern to make

The staff was very helpful and showed concern to make sure the van would fit into the service bays. The visit was very efficient and made this errand pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Justin Hanna justin.hanna@russdarrow.com

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Five stars for Megan thanks Megan Megan is great Megan is

Five stars for Megan thanks Megan Megan is great Megan is the reason I come here for my alignment needs

Five stars for Megan thanks Megan Megan is great Megan is

Five stars for Megan thanks Megan Megan is great Megan is the reason I come here for my alignment needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Justin Hanna justin.hanna@russdarrow.com

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great location to get the car done around my house at

great location to get the car done around my house at my earliest convenience good service

great location to get the car done around my house at

great location to get the car done around my house at my earliest convenience good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jeff! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Justin Hanna justin.hanna@russdarrow.com

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Great service everytime I go.

Great service everytime I go. Definately buying my next vehicle from them. Hospitality at its finest.

Great service everytime I go.

Great service everytime I go. Definately buying my next vehicle from them. Hospitality at its finest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Justin Hanna justin.hanna@russdarrow.com

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