Reviews
Great service and people
I have been leasing cars from Uptown since 2013, and I decided to purchase my lease a few weeks ago. The sales and finance staff made the process smooth and worry free. I wouldn?t use anyone else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Karen, your comments keep us motivated and working hard for all our guests! Safe travels!
2002 LTC
Brought the car in for a repair to the electrical system, fuse was out but not sure which one, and the issue was resolved. But the next day the problem was back thus my return to the dealership. They dug further and found that a wire was broken, thus grounding out on the hood. Problem resolved. Much appreciate and the systems have been working properly. Also a big shout out to my service advisor, Curt for getting me in right away to figure out this problem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Brent, thank you for taking the time out of your day to tell us about your experience. At Uptown Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!
pleased, as usual
The only reservation is an unspecified length of keeping the car for service over a weekend.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
corsair
mostly good, especially the sales part. I did not hear back from service on their own, and not after leaving a voice mail on top of it. I had to call again myself. Then, they said they could not find or fix the problems I am having with this CPO, so I am very disappointed. They did do a free oil change, glad for that
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!!!!
Ahmed Hill at Uptown was a great person to deal with. Very knowledgeable, not pushy and really went out of his way to make sure I made the most informed decision with several options to choose from. A class act!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Oliver, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Uptown Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!
New car
The customer service is fantastic! I recommend anyone looking should make Uptown your first stop
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tammy, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!
Great Experience
Had a great experience buying our new Ford Edge at Uptown. Sales personnel and Finance personnel were awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Richard, thank you for leaving such a great review and high star rating.
Truck service
Very good service staff. Nice to get a ride home so I didn?t have wait at the dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, thank you for leaving such a great review and high star rating.
Fifth vehicle in 4 Years
Have been customers with Uptown since 2017. Always a pleasure to work with John and his staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great Buying Experience
Phenomenal buying experience and customer service. They definitely stand behind their vehicles before and after the sale and were super easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tyler, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!