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Gordie Boucher Lincoln of West Allis

(1,813 reviews)
Visit Gordie Boucher Lincoln of West Allis
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (888) 342-2789 (888) 342-2789
Used (866) 413-8566 (866) 413-8566
Service (866) 595-9793 (866) 595-9793

Inventory

See all 185 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2009.
Our superior selection fair pricing and outstanding customer service has helped the Boucher Group attain the rank of 54th largest dealer group in the nation according to Automotive News and the largest dealer group in Wisconsin and our loyal customers have helped us advance on the list each year during the past 6 years. The Boucher Group employs over 1000 hard-working people and Arthur Anderson & Company ranked Boucher as the 26th largest Privately Owned Company in Wisconsin.
We Ride With You Every Mile!

Service center

Phone number (866) 595-9793

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,813 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordie Boucher Lincoln of West Allis from DealerRater.

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Thorough repair of my Black Label Aviator.

Thorough repair of my Black Label Aviator. There was a module communication issue from a factory update. Although they had to bring it back to correct the issue, they made it right and fixed the problem. Had to order a part from lincoln

Thorough repair of my Black Label Aviator.

Thorough repair of my Black Label Aviator. There was a module communication issue from a factory update. Although they had to bring it back to correct the issue, they made it right and fixed the problem. Had to order a part from lincoln

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

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Like the pick up service.

Like the pick up service. I don’t have to run to the dealership and can stay home. Very convenient.

Like the pick up service.

Like the pick up service. I don’t have to run to the dealership and can stay home. Very convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

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Dawn was warm and welcoming the moment I stepped into the

Dawn was warm and welcoming the moment I stepped into the service garage. She explained everything well, and I knew my Lincoln was in great hands. While I waited, Dawn kept me updated despite it being a busy day for them!

Dawn was warm and welcoming the moment I stepped into the

Dawn was warm and welcoming the moment I stepped into the service garage. She explained everything well, and I knew my Lincoln was in great hands. While I waited, Dawn kept me updated despite it being a busy day for them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roy Reger Service Manager 414-327-6000

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The service manager was very friendly and explained

The service manager was very friendly and explained everything that would be done during my appointment. I was very impressed with the fact that they take photos upon arrival to document the appearance of the vehicle. Made me feel better about not having scratches, dirty hand prints.or dings on my car post-service. I even received a short video of the service being performed.

The service manager was very friendly and explained

The service manager was very friendly and explained everything that would be done during my appointment. I was very impressed with the fact that they take photos upon arrival to document the appearance of the vehicle. Made me feel better about not having scratches, dirty hand prints.or dings on my car post-service. I even received a short video of the service being performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

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Nick took my inquiry and stayed engaged in finding the

Nick took my inquiry and stayed engaged in finding the right vehicle for our needs

Nick took my inquiry and stayed engaged in finding the

Nick took my inquiry and stayed engaged in finding the right vehicle for our needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Joe England General Sales Manager 414-327-6000

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I took my vehicle in to be serviced due to a recall.

I took my vehicle in to be serviced due to a recall. The work was completed expeditiously.

I took my vehicle in to be serviced due to a recall.

I took my vehicle in to be serviced due to a recall. The work was completed expeditiously.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

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We were impressed by the salesperson Greg Miller, who

We were impressed by the salesperson Greg Miller, who took my call on Memorial Day weekend. The 2022 Lincoln Corsair was well-equipped at an excellent price. Greg spent hours meticulously explaining the new systems—an honest, trustworthy dealership. You will enjoy working with them.

We were impressed by the salesperson Greg Miller, who

We were impressed by the salesperson Greg Miller, who took my call on Memorial Day weekend. The 2022 Lincoln Corsair was well-equipped at an excellent price. Greg spent hours meticulously explaining the new systems—an honest, trustworthy dealership. You will enjoy working with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis! Joe England General Sales Manager 414-327-6000

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Very pleased with the service I received.

Very pleased with the service I received. Having to have a vehicle is always costly but the quickness of the repair was appreciated

Very pleased with the service I received.

Very pleased with the service I received. Having to have a vehicle is always costly but the quickness of the repair was appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

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Tony Garbo is always easy to work with.

Tony Garbo is always easy to work with. This was my 3rd Lincoln I bought from him.

Tony Garbo is always easy to work with.

Tony Garbo is always easy to work with. This was my 3rd Lincoln I bought from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe England General Sales Manager 414-327-6000

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They did everything they said they would in a timely and

They did everything they said they would in a timely and professional manner.. I would recommend them.

They did everything they said they would in a timely and

They did everything they said they would in a timely and professional manner.. I would recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

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