Gordie Boucher Lincoln of West Allis

4.7
(1,545 reviews)
Visit Gordie Boucher Lincoln of West Allis
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2024 state dealer award View 7 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (888) 342-2789 (888) 342-2789
Used (866) 413-8566 (866) 413-8566
Service (866) 595-9793 (866) 595-9793

Inventory

See all 183 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2009.
Our superior selection fair pricing and outstanding customer service has helped the Boucher Group attain the rank of 54th largest dealer group in the nation according to Automotive News and the largest dealer group in Wisconsin and our loyal customers have helped us advance on the list each year during the past 6 years. The Boucher Group employs over 1000 hard-working people and Arthur Anderson & Company ranked Boucher as the 26th largest Privately Owned Company in Wisconsin.
We Ride With You Every Mile!

Service center

Phone number (866) 595-9793

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

View all 17 employees View less employees

Reviews

4.7
(1,545 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordie Boucher Lincoln of West Allis from DealerRater.

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5.0

They were able to get me right in, for my front end

They were able to get me right in, for my front end alignment . While my car was in for service, they also performed the active recalls.

5.0

They were able to get me right in, for my front end

They were able to get me right in, for my front end alignment . While my car was in for service, they also performed the active recalls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jennifer: Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Roy Reger Service Manager 414-327-6000

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5.0

Gus Hallo is excellent sales man.

Gus Hallo is excellent sales man. He will walk you through everything. You can reach him even after sale is done.

5.0

Gus Hallo is excellent sales man.

Gus Hallo is excellent sales man. He will walk you through everything. You can reach him even after sale is done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well working with Gus and truly appreciate your feedback! Joe England General Sales Manager 414-327-6000

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5.0

Recent experience was pleasant and easy.

Recent experience was pleasant and easy. Loaner car was a plus and process was easy as car was dropped at my home.

5.0

Recent experience was pleasant and easy.

Recent experience was pleasant and easy. Loaner car was a plus and process was easy as car was dropped at my home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Carrie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

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5.0

Very helpful and friendly I would definitely buy another

Very helpful and friendly I would definitely buy another car from you guys. Thanks alot

5.0

Very helpful and friendly I would definitely buy another

Very helpful and friendly I would definitely buy another car from you guys. Thanks alot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Zach, Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

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5.0

Gus Hollo is a great salesman.

Gus Hollo is a great salesman. Really makes a point to orient you to you new Lincoln technology and features. Help me find a better car at a lower cost than the one I had my eye on. Good selection and reasonable lease deal.

5.0

Gus Hollo is a great salesman.

Gus Hollo is a great salesman. Really makes a point to orient you to you new Lincoln technology and features. Help me find a better car at a lower cost than the one I had my eye on. Good selection and reasonable lease deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Gus was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

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4.0

Rob was a good salesman and was very patient and polite.

Rob was a good salesman and was very patient and polite. It took me a while to make this decision.

4.0

Rob was a good salesman and was very patient and polite.

Rob was a good salesman and was very patient and polite. It took me a while to make this decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rob here at Gordie Boucher Lincoln of West Allis.

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5.0

Adam was great to work with.

Adam was great to work with. Not once did I feel like he was being pushy. Adam definitely made is a smooth buying experience.

5.0

Adam was great to work with.

Adam was great to work with. Not once did I feel like he was being pushy. Adam definitely made is a smooth buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Lyndsey, we are glad that Adam was able to provide you with such a great experience! We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

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5.0

I always receive the utmost respect and service every

I always receive the utmost respect and service every time I bring my vehicle in for service.

5.0

I always receive the utmost respect and service every

I always receive the utmost respect and service every time I bring my vehicle in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi O.C. Davis, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Please let us know if we can ever help you in the future.

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1.0

The most unprofessional experience you could imagine.

The most unprofessional experience you could imagine. Doesn't know a thing about the vehicles he touts being an expert in. Highly recommend that you avoid interacting with him.

1.0

The most unprofessional experience you could imagine.

The most unprofessional experience you could imagine. Doesn't know a thing about the vehicles he touts being an expert in. Highly recommend that you avoid interacting with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Laura, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our general manager, Joe England, at 414-327-6000 so that we can make this right.

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5.0

We trust this dealer with the maintenance of our two

We trust this dealer with the maintenance of our two Lincolns! James and Dawn have had our backs!

5.0

We trust this dealer with the maintenance of our two

We trust this dealer with the maintenance of our two Lincolns! James and Dawn have had our backs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Nancy, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

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