Gordie Boucher Lincoln of West Allis

I love my MKX! I became a 1st time owner of a Lincoln vehicle about 1 1/2 years ago. I still love my MKX every time I step in the vehicle. Best vehicle... purchase I have ever made. I have had my car serviced 3 times now with Gourdie Boucher Lincoln using the concierge as well as direct relations with the dealership. Each and every time, I have received the red carpet treatment by wonderful employees. Accommodations at the dealership are also very comfortable. I couldn't be happier.

The team at Gordie Boucher has been great every time my car has needed work. They above and beyond with this current problem and I appreciate it.

David Matuszczak was our salesman. From the moment we met him to the end of our purchase, he was very kind,polite, extremely knowledgeable and informative,... answering all our questions, some even before being asked. with out being pushy, so professional. My husband was the Head of Purchasing and dealt with a lot of salesmen. He said David was one of the best salesmen he has ever done business with. It was a pleasure. doing business with him, Ed and Ann Trummer

Brought in a 2007 Hyundai Santa Fe to replace the two front fenders that were beginning to rust after 11 years & 111,000 miles. Worth it to replace... or just trade it in? Vehicle in great shape otherwise, always serviced and maintained. When the fenders were removed we examined the inner body and it was easily determined that very minor clean-up work & proper coating would maintain body integrity and make the fended replacements worthwhile. I appreciate their approach in evaluating the vehicle and working with me to keep it roadworthy and safe (not to mention looking great) and not just pushing me to buy sonething else, which is inevitable just not cost effective or necessary at this time. I have had occasion to use the body shop a few times over the years, more than once to modify my Z cars as well as remove a few dents and other unscheduled customizations, and the work and result has always been first class with fair prices. Whether it is an insurance claim or at your own expense, this is the place to get things straightened out right.

First time customer with my Lincoln Navigator for an oil change and safety check. Greeting area and check-in was wonderful. My service representative... was thorough efficient. The experience was overall great so I thought. I brought the car home and after walking to the end of my driveway and looking back, I saw my shielding was hanging below the truck. It was not secured in place and was also filled with overflow oil. Which was now dripping on my garage floor. Now I feel the service department is not a detailed department but a shade tree shop that doesn’t finish the small stuff that separates the want-a-be’s from those that are. I need new tires before winter but will they replace all the lug nuts, do they torque them on or impact them on? How would I know or anyone else for that matter?

This was the first oil change, filter & tire rotation for my new 2017 Lincoln MKX, and I was delighted to find the first one was complimentary,... and they washed it,too. I was treated with respect and friendly by the service writer. The facility had a great lounge (waiting) area with free coffee & cookies. I watched two innings of the Brewer baseball game (they cinched the division in win over the Cubs) on a large screen TV. A most enjoyable waiting time. Sincerely, Bill Kocher

I had an issue with the clock and map/gps system in my car. Boucher was able to fix it after numerous setbacks.

My salesman, Rob R., was off the day I picked up my car. After he spent a bunch of time showing me cars and test driving, it was very late by the time... we had all the paperwork done. I had to pick up the car the next day, his day off. Rob came in to work especially to be there, and was exceptionally positive, friendly, and accommodating. He represented their excellent, very engaged staff very well, and I recommend stopping in if you’re looking for a new or used car. Especially one of the immaculate Mustangs they have.

I love the service provided at this dealership. The advisors are so helpful and accommodating. You're in and out quickly and treated kindly.

Wonderful dealership. Dawn in Service Dept is one of a kind awesome!!