Reviews
Write a reviewEverything was quick, easy and convenient.
Everything was quick, easy and convenient. Thought the process was very simple and I would go back for another Lincoln when I'm in the market for one.
Thanks, Jared, for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!
Sales were thoroughly looked at and solutions to wants
Sales were thoroughly looked at and solutions to wants were completely considered. The entire experience was great .
Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Thank you for delivery of vehicle and prompt service.
Thank you for delivery of vehicle and prompt service. A Very professional and courteous service team
Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!
We recently purchased a new vehicle from Gordie Boucher
We recently purchased a new vehicle from Gordie Boucher in West Allis. We have always experienced professional and friendly service at this location. Greg Miller, our salesman, did an excellent job showing us the new features!
Thank you for taking the time to share your feedback with us. Greg and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
comfortable waiting room.
comfortable waiting room. workers explain everything and check in on you. very friendly happy people. Dawn and Brian are fantastic they made my visit pleasant.
Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. Dawn, Brian, and our team appreciate your business and hope to see you again soon!
I worked with both Gus Hollo and the GM Mike Jansen and
I worked with both Gus Hollo and the GM Mike Jansen and both were excellent. They went above and beyond to make sure I got the car that checked all of my boxes. I could not recommend this dealership enough!
Michele, Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad Gus and Mike were able to help, and we hope to see you again!
Izayah was very kind and attentive during my visit.
Izayah was very kind and attentive during my visit. Communicated everything clearly and made sure I was informed on service status and need for future visit.
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Izayah met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!
My wife and I had a great time purchasing our vehicle
My wife and I had a great time purchasing our vehicle from Max Dimicco at Boucher Lincoln. This was the first time my wife had a good time at a dealership. Max got us the price we were looking for and his knowledge of all the options was perfect. Everyone at Boucher Lincoln was very friendly and helpful. Finance department went extremely fast too. Couldn't be happier!
Thanks
When I signed papers I was told by the salesman that he
When I signed papers I was told by the salesman that he called my insurance company and had the vehicle added onto my policy. 2.5 months after the purchase I called my insurance provider and make policy updates, but they said they never had received a call from the dealership. I was driving with no insurance on a brand new vehicle for that time. The paperwork initially was incorrect, wasn’t processed in a timely manner, which resulted in late payment charges from the credit union as well as a ding on my credit report. I had to spend hours on the phone getting this corrected. I had an instance with the screen in the vehicle glitching and scuffs on the exterior we’re noted. I contacted the dealer minutes after it happened, but it took over a month to get in contact with them again. I called and left a voicemail and sent an email, both of which went unanswered for over a month. I was initially very excited to purchase my first brand new vehicle and was happy with the what seemed to be excellent service, but over the past few months and repeated let downs I am not too positive I would be a return customer.
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please reach out to Mike Jansen, our General Manager at 414-327-6000. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.
Once again Dawn and the service department at Gordie
Once again Dawn and the service department at Gordie Boucher went above and beyond. Dawn is outstanding and I couldn’t be happier with the work the service guys did on my car! Thank you!!!
Thanks for sharing your thoughts about your experience with Dawn and our service team here at Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!