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Frank Boucher VW Kia of Racine

(1,179 reviews)
Visit Frank Boucher VW Kia of Racine
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (888) 238-5743 (888) 238-5743
Used (888) 414-4987 (888) 414-4987
Service (888) 234-6182 (888) 234-6182

Inventory

See all 371 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2009.
Our superior selection fair pricing and outstanding customer service has helped the Boucher Group attain the rank of 54th largest dealer group in the nation according to Automotive News and the largest dealer group in Wisconsin and our loyal customers have helped us advance on the list each year during the past 6 years. The Boucher Group employs over 1000 hard-working people and Arthur Anderson & Company ranked Boucher as the 26th largest Privately Owned Company in Wisconsin.
We Ride With You Every Mile!

Service center

Phone number (888) 234-6182

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher VW Kia of Racine from DealerRater.

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Kylie had very good expertise of the Atals.

Kylie had very good expertise of the Atals. She was very easy to work with. My wife very much enjoyed working with her. Kylie was patient and professional as we worked our way through the process from general interest to actually buying the Atals.

Kylie had very good expertise of the Atals.

Kylie had very good expertise of the Atals. She was very easy to work with. My wife very much enjoyed working with her. Kylie was patient and professional as we worked our way through the process from general interest to actually buying the Atals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Kia Volkswagen of Racine. Brad Sawatske General Sales Manager 262-886-2886

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They did everything possible to find the right car for me

They did everything possible to find the right car for me and my wife And was willing to travel to get it and you guys have a wonderful service department

They did everything possible to find the right car for me

They did everything possible to find the right car for me and my wife And was willing to travel to get it and you guys have a wonderful service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Kia Volkswagen of Racine! Brad Sawatske General Sales Manager 262-886-2886

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Excellent buying experience.

Excellent buying experience. Very professional, friendly and knowledgeable. You could say that "I'm a happy camper" with the event.

Excellent buying experience.

Excellent buying experience. Very professional, friendly and knowledgeable. You could say that "I'm a happy camper" with the event.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Kia Volkswagen of Racine! Brad Sawatske General Sales Manager 262-886-2886

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Good people work there not pressure at all Will return

Good people work there not pressure at all Will return in the future when I'm looking again

Good people work there not pressure at all Will return

Good people work there not pressure at all Will return in the future when I'm looking again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Frank Boucher Kia Volkswagen of Racine. It's great to hear that we were able to assist you and that you had such a positive experience. Brad Sawatske General Sales Manager 262-886-2886

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Had a great experience at this dealership.

Had a great experience at this dealership. Called ahead to test drive and Kylie had the car out front waiting for me when I came in. I expressed interest in test driving another car and it was out front when I got back from the first test drive. I was clear on my intentions when I came in and Kylie did not pressure me at all. When it came time to talk numbers she fulfilled all my requests and answered all my questions. Kevin in finance was great to work with on finalizing the final numbers. Came back the next day to sign all the paperwork, when I came in the car was out front ready to go, and Kevin had me in and out of his office in 45 minutes with all the paperwork signed. I would buy a car from this group any day!

Had a great experience at this dealership.

Had a great experience at this dealership. Called ahead to test drive and Kylie had the car out front waiting for me when I came in. I expressed interest in test driving another car and it was out front when I got back from the first test drive. I was clear on my intentions when I came in and Kylie did not pressure me at all. When it came time to talk numbers she fulfilled all my requests and answered all my questions. Kevin in finance was great to work with on finalizing the final numbers. Came back the next day to sign all the paperwork, when I came in the car was out front ready to go, and Kevin had me in and out of his office in 45 minutes with all the paperwork signed. I would buy a car from this group any day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Frank Boucher Kia Volkswagen of Racine. It's great to hear that we were able to assist you and that you had such a positive experience. Brad Sawatske General Sales Manager 262-886-2886

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Very Pleasant buying experience.

Very Pleasant buying experience. The professionalism and class was greatly appreciated. Lee was exceptional. My Wife and I felt so comfortable with Lee. He was very patient and explained the every feature of the Sportage to us. We also want to thank your Financing Associate. He was new to the dealership and was excellent. We did not get his name, but we purchased additional warranty coverage due to his explanations. Thank you

Very Pleasant buying experience.

Very Pleasant buying experience. The professionalism and class was greatly appreciated. Lee was exceptional. My Wife and I felt so comfortable with Lee. He was very patient and explained the every feature of the Sportage to us. We also want to thank your Financing Associate. He was new to the dealership and was excellent. We did not get his name, but we purchased additional warranty coverage due to his explanations. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Frank Boucher Kia Volkswagen of Racine. We appreciate your business and hope to see you again soon! Brad Sawatske General Sales Manager 262-886-2886

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The dealership was very clean and the atmosphere was very

The dealership was very clean and the atmosphere was very pleasant. Lee was very Professional and knowledgeable. Answered all my questions and was helpful without being pushy as I made my vechicle selection. I highly recommend Lee Mcgee when looking for your next vechicle.

The dealership was very clean and the atmosphere was very

The dealership was very clean and the atmosphere was very pleasant. Lee was very Professional and knowledgeable. Answered all my questions and was helpful without being pushy as I made my vechicle selection. I highly recommend Lee Mcgee when looking for your next vechicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Brad Sawatske General Sales Manager 262-886-2886

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Polite,friendly, professional, honest and try to give u

Polite,friendly, professional, honest and try to give u the best deal. Make u feel comfortable

Polite,friendly, professional, honest and try to give u

Polite,friendly, professional, honest and try to give u the best deal. Make u feel comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Frank Boucher Kia Volkswagen of Racine! Brad Sawatske General Sales Manager 262-886-2886

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I felt that this dealer was very helpful.

I felt that this dealer was very helpful. I thought that they were listening to my wants and needs. I wanted to buy what will probably be my last car at a dealer where I can also have my car serviced.

I felt that this dealer was very helpful.

I felt that this dealer was very helpful. I thought that they were listening to my wants and needs. I wanted to buy what will probably be my last car at a dealer where I can also have my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brad Sawatske General Sales Manager 262-886-2886

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They were very helpful in my experience.

They were very helpful in my experience. Truly happy with everything and will come back again if needed.

They were very helpful in my experience.

They were very helpful in my experience. Truly happy with everything and will come back again if needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Brad Sawatske General Sales Manager 262-886-2886

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