Frank Boucher VW Kia of Racine

Received a quote for a new car. I came in the next day and liked the car. Nowhere on the paper I signed showed the price quoted to me. It started with... the list price minus discounts and my trade in. No way to see the price quoted. The price difference was $799. I want back to dealer after finding the information on the flash drive given to me. They said the price I mentioned was not written down anywhere except in my notes of talking with the salesman. Stay away from dishonest dealer.

We bought a VW Atlas from Pete Caruso and he was very courteous and responsive. They were able to get the color we wanted in a timely fashion.

Would absolutely recommend this dealer to anyone in the market for a new/used car!!! Tim Nyquist was awesome to work with, low pressure and not pushy at... all!!! Was a very enjoyable experience!

My experience at this dealership was terrible. The Jeep I looked at had multiple mechanical and safety issues including: 1. Emergency brake did not... work unless you pulled it to the max with an extreme amount of muscle. There is no way my daughter would be able to engage it. 2. Pressing the brakes at 60 mph felt like you were in a space shuttle reentering the atmosphere, with extreme shaking in the steering wheel. 3. Oil Leak Ok. So there’s problems. All I asked for was that they be fixed and I would buy the car. After all they say the car is safety certified and two of the three are safety issues. Also, how do you claim you do a mechanical check and inspection and the first thing you see when you look underneath is dripping oil? Salesperson came back from sales manager and said that they would fix two of the three problems, which ones would I like fixed. I said number two and three. Done deal right? No, Salesperson comes back and tells me they’re going to take the car to the service department to see what the problems are in detail After about 20 minutes the sales manager approaches asked me what I need to buy the car. I tell him that I want the problems fixed. He tells me that they are not going to fix any of the problems. The car stops and drives and the oil leak is just seepage. At that point since the sales manager is now reverse negotiating, and wants to sell me a car with safety and mechanical issues that should’ve been identified and fixed before I even drove to the dealership, I left.

We did not end up buying from this dealer, as they did not have color/options we were looking for, but they answered all questions immediately. They were... helpful, and never pushy.

The dealership was clean ,modern with a friendly atmosphere and courteous people . All the questions i asked were answered.I was advised of how the vehicle... was and when it was available for me to test drive and then I had a conversation between the people at the dealership and we talked about options on this particular vehicle.The vehicle was financed at the dealer which I liked.

Great service got a call about the car I am interested in And the lady at the dealer was so helpful

I contacted them regarding multiple listings over the course of a few months (I was looking for a very specific vehicle). They e-mailed, texted and called... promptly. They offered other options when the vehicle I was interested in did not have all of the options that I needed. My only complaint is that they contacted me multiple times regarding multiple cars that were not in my budget or did not have the options that I needed.

Scott at Boucher was honest and helpful in my car buying experience. While some dealers tell you what you want to hear, (then change the story when it... come time to deal) Scott didn't do any of that. He was knowledgeable about the vehicle, the certified warranty, and delivered on everything he promised.

Tony Brulport was cordial from the start! He welcomed and offered us something to drink as soon as we arrived; which was great since it was warm outside!... Not only did he explain everything throughly during the test drive how everything worked, he helped us throughout the car buying process. We thank Tony & the dealership for a wonderful experience!