Frank Boucher VW Kia of Racine

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4.7
(777 reviews)
Visit Frank Boucher VW Kia of Racine
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Service Sales
Monday 7:00am–5:30pm 9:00am–8:00pm
Tuesday 7:00am–5:30pm 9:00am–8:00pm
Wednesday 7:00am–5:30pm 9:00am–8:00pm
Thursday 7:00am–5:30pm 9:00am–8:00pm
Friday 7:00am–5:30pm 9:00am–8:00pm
Saturday 8:00am–12:00pm 9:00am–5:00pm
Sunday Closed Closed
New (888) 238-5743 (888) 238-5743
Used (888) 414-4987 (888) 414-4987
Service (888) 234-6182 (888) 234-6182

Inventory

See all 104 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2009.
Our superior selection fair pricing and outstanding customer service has helped the Boucher Group attain the rank of 54th largest dealer group in the nation according to Automotive News and the largest dealer group in Wisconsin and our loyal customers have helped us advance on the list each year during the past 6 years. The Boucher Group employs over 1000 hard-working people and Arthur Anderson & Company ranked Boucher as the 26th largest Privately Owned Company in Wisconsin.
We Ride With You Every Mile!

Service center

Phone number (888) 234-6182

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 20 employees View less employees

Reviews

4.7
(777 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Frank Boucher VW Kia of Racine from DealerRater.

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3.0

The salesperson was a little dismissive when I said I

The salesperson was a little dismissive when I said I wasn't going to buy any of the extras.

1.0

The worst!

The worst! I went in needing an alternator and $1700.00 later, the engine light came on before we could drive out of the service garage. I pointed that fact out and they told me that I needed me to give them an additional $3900.00 for an issue related to the timing chain. LMAO! An issue that clearly DID NOT occur until they took the car apart to install the alternator.

Dealer response

Ervin- thank you for taking the time to leave us a review. Our service technician's took a photo of your check engine like that was on when you dropped off your vehicle We went ahead and replaced the alternator per your request. Upon your return we did a diagnosis of a stretched timing chain. Please let us know if you change your mind and would like us to take care of this repair for you. Thank you for speaking with our Service Manager, Chris Miller. Please let us know if there is anything else we can do for you.

5.0

Annica did a great job on getting appointment and follow

Annica did a great job on getting appointment and follow through with service. The pricing for the oil change was in line with other services.

5.0

They got me in quickly, were kind and fixed it all before

They got me in quickly, were kind and fixed it all before my napping baby woke up. I appreciated them checking everything to make sure I was safe to drive my commute the next day.

5.0

Easy to work with.

Easy to work with. No games. Didn’t try to jack price above sticker like other local dealers for same car. Delivered what they said they would when they said they would.

5.0

Always a very friendly environment Everything is

Always a very friendly environment Everything is explained before work is started. Quick and efficient work Very pleased.

5.0

Professional, friendly, quality service from the call for

Professional, friendly, quality service from the call for appointment, to the entry into service appointment area and beyond until service completion. Great customer service! Keep up the super job.

5.0

I have had nothing but good experiences with Boucher.

I have had nothing but good experiences with Boucher. They are always attentive and helpful.

5.0

Clean dealership, kind staff, easy purchase and trade in

Clean dealership, kind staff, easy purchase and trade in process! I am happy they were respectful of my time as well.

5.0

Boucher KIA great dealership!

I recently bought a 2023 Kia Sportage from Boucher KIA. Almer Croix was the sales associate that I worked with. He was very helpful all the way through the process. This is the 2nd time I bought a vehicle here and I'll be back for sure for my next one.

Dealer response

Troy- thank you so much! We appreciate your business so much and look forward to seeing you again in the future.

Read all 777 reviews