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Frank Boucher VW Kia of Racine

4.6
(1,077 reviews)
Visit Frank Boucher VW Kia of Racine
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (888) 238-5743 (888) 238-5743
Used (888) 414-4987 (888) 414-4987
Service (888) 234-6182 (888) 234-6182

Inventory

See all 287 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2009.
Our superior selection fair pricing and outstanding customer service has helped the Boucher Group attain the rank of 54th largest dealer group in the nation according to Automotive News and the largest dealer group in Wisconsin and our loyal customers have helped us advance on the list each year during the past 6 years. The Boucher Group employs over 1000 hard-working people and Arthur Anderson & Company ranked Boucher as the 26th largest Privately Owned Company in Wisconsin.
We Ride With You Every Mile!

Service center

Phone number (888) 234-6182

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 17 employees View less employees

Reviews

4.6
(1,077 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher VW Kia of Racine from DealerRater.

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5.0

Buying our new car was easy at Boucher in Racine.

Buying our new car was easy at Boucher in Racine. We didn't really have a car in mind, but Kyle helped us to find one that suited our needs. He was also very knowledgeable about the cars they had available. He didn't pressure us into a decision and supported us as we decided what we needed. I would definitely buy a car from Kyle again.

5.0

Buying our new car was easy at Boucher in Racine.

Buying our new car was easy at Boucher in Racine. We didn't really have a car in mind, but Kyle helped us to find one that suited our needs. He was also very knowledgeable about the cars they had available. He didn't pressure us into a decision and supported us as we decided what we needed. I would definitely buy a car from Kyle again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Frank Boucher Kia Volkswagen of Racine. It's great to hear that Kyle and our team were able to assist you and that you had such a positive experience. Clay Evans General Sales Manager 262-886-2886

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5.0

Excellent customer service from the time I walked in the

Excellent customer service from the time I walked in the door till I drove my new car out of the dealership.

5.0

Excellent customer service from the time I walked in the

Excellent customer service from the time I walked in the door till I drove my new car out of the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Clay Evans General Sales Manager 262-886-2886

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5.0

Kylie was very helpful and friendly I could not have

Kylie was very helpful and friendly I could not have asked for a better person to have bought my car from. They made you feel like you were family when you bought your car.

5.0

Kylie was very helpful and friendly I could not have

Kylie was very helpful and friendly I could not have asked for a better person to have bought my car from. They made you feel like you were family when you bought your car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that Kailey provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Clay Evans General Sales Manager 262-886-2886

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5.0

Excellent experience.

Excellent experience. Communication was outstanding and the team was completely prepared to make this a quick and painless experience. I highly recommend.

5.0

Excellent experience.

Excellent experience. Communication was outstanding and the team was completely prepared to make this a quick and painless experience. I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Frank Boucher Kia Volkswagen of Racine. It's great to hear that we were able to assist you and that you had such a positive experience. Clay Evans General Sales Manager 262-886-2886

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4.0

At the start of our search we were exploring vehicles and

At the start of our search we were exploring vehicles and options. I thought the salesman and supervised were a bit too persistent. We were dealing with a family funeral and cleaning out things and kept getting calls and e-mails. We told them we would be back when we had time. When we did go in we found a vehicle to lease and Dushaun was very helpful in matching our wants and needs.

4.0

At the start of our search we were exploring vehicles and

At the start of our search we were exploring vehicles and options. I thought the salesman and supervised were a bit too persistent. We were dealing with a family funeral and cleaning out things and kept getting calls and e-mails. We told them we would be back when we had time. When we did go in we found a vehicle to lease and Dushaun was very helpful in matching our wants and needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Clay Evans General Sales Manager 262-886-2886

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5.0

I don't remember those names, but everyone was nice.

I don't remember those names, but everyone was nice. KYLIE is who sold me the car. I must say, not only was she kind enough to drive quite a way to pick me up, but she was so very generous in all her dealings w/me. She was like visiting w/a very good friend! She was very approachable & patient, but when there was an issue w/my paying by check (approximately 30 min b4 banks would close, she said "I know, there's a branch close by & we can get a cashiers or certified check (can't remember exactly)...but, I was nervous & she was calm...which helped so much! Well, we were on time to get check, finish up w/my purchase & b4 I drove away in my 'new' & beautiful car, she was kind enough to take a pic of me by it...AND, I rec'd a 55 in smart tv that she was willing to bring to my apt for me!! Well, I said I would like that, but wasn't sure when & she had no issue w/that...a few weeks later I asked if my friend would be able to pick it up & that was fine w/Kylie...IN FACT, my friend told me she thought Kylie was just AMAZING, HELPFUL & VERY, NICE(I agreed)! She also said that she's never met a kind Car Sales Person (agreed)! Kylie has reached out to me many times to just let me know she is 'there' if I have any questions...I am slow returning calls, etc., but, what patience she shows...I HIGHLY recommend Kylie as "SALES PERSON OF THE YEAR" & thank everyone else I dealt w/as they were quite gracious also. Thank you all, I am glad that I came to your dealership :-) Linda Lupi

5.0

I don't remember those names, but everyone was nice.

I don't remember those names, but everyone was nice. KYLIE is who sold me the car. I must say, not only was she kind enough to drive quite a way to pick me up, but she was so very generous in all her dealings w/me. She was like visiting w/a very good friend! She was very approachable & patient, but when there was an issue w/my paying by check (approximately 30 min b4 banks would close, she said "I know, there's a branch close by & we can get a cashiers or certified check (can't remember exactly)...but, I was nervous & she was calm...which helped so much! Well, we were on time to get check, finish up w/my purchase & b4 I drove away in my 'new' & beautiful car, she was kind enough to take a pic of me by it...AND, I rec'd a 55 in smart tv that she was willing to bring to my apt for me!! Well, I said I would like that, but wasn't sure when & she had no issue w/that...a few weeks later I asked if my friend would be able to pick it up & that was fine w/Kylie...IN FACT, my friend told me she thought Kylie was just AMAZING, HELPFUL & VERY, NICE(I agreed)! She also said that she's never met a kind Car Sales Person (agreed)! Kylie has reached out to me many times to just let me know she is 'there' if I have any questions...I am slow returning calls, etc., but, what patience she shows...I HIGHLY recommend Kylie as "SALES PERSON OF THE YEAR" & thank everyone else I dealt w/as they were quite gracious also. Thank you all, I am glad that I came to your dealership :-) Linda Lupi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Clay Evans General Sales Manager 262-886-2886

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5.0

Frank Boucher Kia took care of me during my purchase of a

Frank Boucher Kia took care of me during my purchase of a new EV9 through the feature demonstration, phone app setup for the car and financial services. They answered my questions during the visit even if that meant involving other members of their team. Thank you! 😊

5.0

Frank Boucher Kia took care of me during my purchase of a

Frank Boucher Kia took care of me during my purchase of a new EV9 through the feature demonstration, phone app setup for the car and financial services. They answered my questions during the visit even if that meant involving other members of their team. Thank you! 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Clay Evans General Sales Manager 262-886-2886

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5.0

I would like to say that Dushaun was a pleasure to work

I would like to say that Dushaun was a pleasure to work with in purchasing our new car. His level of professionalism was well appreciated. He was with us at every step of the process. He welcomed any questions that we had and explained the features of the vehicle in a very simple way. Honestly, I would purchase my next vehicle from him as the experience was a very good one. Thanks Dushaun

5.0

I would like to say that Dushaun was a pleasure to work

I would like to say that Dushaun was a pleasure to work with in purchasing our new car. His level of professionalism was well appreciated. He was with us at every step of the process. He welcomed any questions that we had and explained the features of the vehicle in a very simple way. Honestly, I would purchase my next vehicle from him as the experience was a very good one. Thanks Dushaun

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Dushuan provided you with excellent customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Frank Boucher Kia of Racine! Clay Evans General Sales Manager 262-886-2886

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5.0

Kylie our sales associate was awesome to work with, and

Kylie our sales associate was awesome to work with, and very helpful with all our questions. Our purchase was by far the most pleasant we ever had!

5.0

Kylie our sales associate was awesome to work with, and

Kylie our sales associate was awesome to work with, and very helpful with all our questions. Our purchase was by far the most pleasant we ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear Kylie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Clay Evans General Sales Manager 262-886-2886

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5.0

My experience was very good.

My experience was very good. Smooth and the guys here are easy to work with. They were very quick when responding to all my calls and questions over the weeks we worked on this deal!

5.0

My experience was very good.

My experience was very good. Smooth and the guys here are easy to work with. They were very quick when responding to all my calls and questions over the weeks we worked on this deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alex, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine, we look forward to having you as one of our valued customers for many more years to come! Clay Evans General Sales Manager 262-886-2886

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