Frank Boucher Chevrolet Cadillac of Racine

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4.6
(1,468 reviews)
Visit Frank Boucher Chevrolet Cadillac of Racine
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 837-9631 (888) 837-9631
Used (866) 672-8974 (866) 672-8974
Service (866) 867-4664 (866) 867-4664

Inventory

See all 146 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2009.
The Boucher Auto Group has been serving Wisconsin drivers since 1977. Family owned and operated Frank Boucher Chevrolet Cadillac in Racine proudly serves Milwaukee and Kenosha Cadillac & Chevy drivers with new and used sales service and financing. Visit Frank Boucher Chevy-Cadillac for all your Wisconsin automotive needs.
We Ride With You Every Mile!

Service center

Phone number (866) 867-4664

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

View all 17 employees View less employees

Reviews

4.6
(1,468 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher Chevrolet Cadillac of Racine from DealerRater.

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5.0

All good Don't have more time I'm at work.

All good Don't have more time I'm at work. Morry excellent Thanks for the great service

5.0

All good Don't have more time I'm at work.

All good Don't have more time I'm at work. Morry excellent Thanks for the great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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4.0

Nice place and a friendly atmosphere.

Nice place and a friendly atmosphere..Car dealer worked with me to get me in a vehicle I wanted..

4.0

Nice place and a friendly atmosphere.

Nice place and a friendly atmosphere..Car dealer worked with me to get me in a vehicle I wanted..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

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3.0

The only issue I had was the scheduling.

The only issue I had was the scheduling. It's not a huge deal Thank you

3.0

The only issue I had was the scheduling.

The only issue I had was the scheduling. It's not a huge deal Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out!

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5.0

Helpful, informative, positive, all in all a very good

Helpful, informative, positive, all in all a very good experience. I will be back with my daughter.

5.0

Helpful, informative, positive, all in all a very good

Helpful, informative, positive, all in all a very good experience. I will be back with my daughter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!

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5.0

Service department was courteous and helpful.

Service department was courteous and helpful. The same way the sales department people treated me when I made inquiries about my lease agreement expiration.

5.0

Service department was courteous and helpful.

Service department was courteous and helpful. The same way the sales department people treated me when I made inquiries about my lease agreement expiration.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We're looking forward to your next visit with us!

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5.0

Very efficient, fast and easy to work with.

Very efficient, fast and easy to work with. The shuttle service and timing was grate

5.0

Very efficient, fast and easy to work with.

Very efficient, fast and easy to work with. The shuttle service and timing was grate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Saucedo, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!

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3.0

It wasn't anything that Nick had to do with it.

It wasn't anything that Nick had to do with it. I dropped off my truck and it took over a month for some very basic stuff because parts were not available, but very basic parts like spark plugs, and the extended warranty process was a nightmare.

3.0

It wasn't anything that Nick had to do with it.

It wasn't anything that Nick had to do with it. I dropped off my truck and it took over a month for some very basic stuff because parts were not available, but very basic parts like spark plugs, and the extended warranty process was a nightmare.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jim Piscitello, at 262-886-1010 so that we can make this right.

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5.0

Easy to work with.

Easy to work with. On time. Kept me informed. Quality work. Very much appreciated the clean car.

5.0

Easy to work with.

Easy to work with. On time. Kept me informed. Quality work. Very much appreciated the clean car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! Please let us know if we can ever help you in the future.

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5.0

Very professional, kind, caring and efficient.

Very professional, kind, caring and efficient. A great place to purchase a new vehicle. Outstanding customer service

5.0

Very professional, kind, caring and efficient.

Very professional, kind, caring and efficient. A great place to purchase a new vehicle. Outstanding customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kim! It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We can't wait to see you again, have a great day.

Consumer response

See Rob David for your next vehicle purchase. He is a great person to help you find what you’re looking for!

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1.0

Took my daughters car in for 30,000 mile check and oil

Took my daughters car in for 30,000 mile check and oil change went to pick up the car no one could tell me what was the right area to get. My paperwork sent to three different places went to pay for my car then told didn't know where to pick up the keys Drove home that night huge liquid leak under my car had to drive back up next day. Come to find out no one could explain why the coolant that was replaced leaked all over my driveway and I needed to get a brand new water pump due to a 30,000 mile check, I was told on Saturday my car would be worked on Monday not even offered or given a rental car for the inconvenience of something I had no control over

1.0

Took my daughters car in for 30,000 mile check and oil

Took my daughters car in for 30,000 mile check and oil change went to pick up the car no one could tell me what was the right area to get. My paperwork sent to three different places went to pay for my car then told didn't know where to pick up the keys Drove home that night huge liquid leak under my car had to drive back up next day. Come to find out no one could explain why the coolant that was replaced leaked all over my driveway and I needed to get a brand new water pump due to a 30,000 mile check, I was told on Saturday my car would be worked on Monday not even offered or given a rental car for the inconvenience of something I had no control over

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. Please reach out to our General Manager, Chris Tessmer, at 262-886-1010 so we can discuss this further and make things right. We hope to hear from you soon.

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