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Napleton Autowerks River Oaks

Rectangle 48
Sales
Service Closed

Napleton Autowerks River Oaks Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2012

At Napleton Auto Group, we are dedicated to providing each customer with the best service we can possibly provide.

...



Customer satisfaction is the single most important focus of our business, just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put, we treat our customers the way we would like to be treated. We want every customer's experience to be as timely, comfortable and satisfying as possible.

For over 80 years, the Napleton family has made sure that nothing is more important than our commitment to your satisfaction. We hope you'll join the thousands of other satisfied customers.

"Customer Care Beyond Compare!"

Service

Oil, Filter Change

$29.95 and up*

Tire Rotation

$19.95 and up*

Air Filter Replacement

$45 and up*

Wiper Blade Replacement

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
211 lifetime reviews. Includes reviews of Napleton Autowerks River Oaks from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 7, 2018

    We do all our service with Napleton and will continue to do so. They treated me just like family. I can not say enough good about my visit.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Keith McKinney

    Service Concierge

    NOT RATED

  • 5.0 out of 5
    August 22, 2018

    My time spent at the service department a few days ago went just great. I had a nail in my front tire. I was in and out in about forty five minutes. The... service department was efficient and courtesy . Thank you

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 7, 2014

    My family has purchased several cars form Napleton Lincoln. They are really great. We dont dread the usual car buying process. Always very fair on new... pricing and trade-ins. Highly recommend.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 9, 2018

    Went in for automobile repairs very exception services

    5.0 out of 5
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    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 5, 2018

    An exceptional staff. Experienced, Friendly and timely.

    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Denise, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or ques...tions, we will be more than happy to assist you! Safe travels!

  • 1.0 out of 5
    July 31, 2018

    My dad's car was in for problems w brakes & kept for about 10 days. Money paid now it's back for some related issue

    1.0 out of 5
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    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 18, 2018

    The staff(Vince) is always very thorough and accommodating. He makes sure I understand what is going on with my car. He explains everything very clearly.... I appreciate the extra time he spends doing so.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Herbert, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can ...do for you! Safe travels!

  • 5.0 out of 5
    July 10, 2018

    The Service Department is always concerned with my needs. They always make sure I understand what is happening. They make sure I???m taken care of with... a minimum of inconvenience.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2018

    Easy to work with, interested to meet my family???s needs on features, style and price. Not pushy or awkward small talk. Real people to possibly do business... with.

    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2018

    This dealership was welcoming as soon as I walked in the door. I worked with a salesman named Jeff Tyler, I told him my wants in a vehicle and he gave... me multiple options. As a first time buyer I definitely was happy!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Tyler

    General Manager

    (4.6) 8 reviews

    Daisy Vargas

    Internet Sales

    NOT RATED

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