Napleton Autowerks River Oaks

4.6
(344 reviews)
Visit Napleton Autowerks River Oaks
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (708) 360-4166 (708) 360-4166
Used (708) 782-4902 (708) 782-4902
Service (708) 716-0216 (708) 716-0216

Inventory

See all 103 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2012.
At Napleton Auto Group we are dedicated to providing each customer with the best service we can possibly provide.

Customer satisfaction is the single most important focus of our business just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put we treat our customers the way we would like to be treated. We want every customer's experience to be as timely comfortable and satisfying as possible.

For over 80 years the Napleton family has made sure that nothing is more important than our commitment to your satisfaction.
Customer Care Beyond Compare!

Service center

Phone number (708) 716-0216

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.6
(344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

The young man in service was very nice professional and

The young man in service was very nice professional and knowledgeable also the wait wasn't as long as I thought it would be . I was definitely in veryvgood hands

5.0

The young man in service was very nice professional and

The young man in service was very nice professional and knowledgeable also the wait wasn't as long as I thought it would be . I was definitely in veryvgood hands

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

thank you for the review

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5.0

Very upscale and clean.

Very upscale and clean. Was greeted with friendly sales people. Would highly recommend this dealership! Gloria Sellers was amazing. Very knowledgeable and took great care of us!

5.0

Very upscale and clean.

Very upscale and clean. Was greeted with friendly sales people. Would highly recommend this dealership! Gloria Sellers was amazing. Very knowledgeable and took great care of us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

thank you for the 5 star review

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5.0

Review

From the first time we got out of our car Gloria was right there with her positive attitude. She did not ker us leave until she found a car that would satisfy me and fit my budget. Then Mr. Brown culminate the deal. He wa kind and understanding of my need, also;and they both do a followup to see how things are going. So far so good.

5.0

Review

From the first time we got out of our car Gloria was right there with her positive attitude. She did not ker us leave until she found a car that would satisfy me and fit my budget. Then Mr. Brown culminate the deal. He wa kind and understanding of my need, also;and they both do a followup to see how things are going. So far so good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW

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5.0

Looking for quality vehicle Napleton is the place

Napleton of Calumet City, IL is a great place to shop for a new or used vehicle. Their Staff is very polite and professional. I would highly recommend them if you're looking for a new or used vehicle. They go above and beyond what's expected of any dealership.

5.0

Looking for quality vehicle Napleton is the place

Napleton of Calumet City, IL is a great place to shop for a new or used vehicle. Their Staff is very polite and professional. I would highly recommend them if you're looking for a new or used vehicle. They go above and beyond what's expected of any dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW

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5.0

Happy with the new car everything that I ask they

Very professional . happy with the salesman and the managers too. everything I asked they explain in a professional way. Thank you so much thank you thank you

5.0

Happy with the new car everything that I ask they

Very professional . happy with the salesman and the managers too. everything I asked they explain in a professional way. Thank you so much thank you thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW

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5.0

Purchase

Great experience, Friendly Service and Sales team. This is the second vehicle I purchased from this Dealership. My salesperson was awesome throughout the entire process. Thank you Brittany K.

5.0

Purchase

Great experience, Friendly Service and Sales team. This is the second vehicle I purchased from this Dealership. My salesperson was awesome throughout the entire process. Thank you Brittany K.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW

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5.0

Great experience

Alex Sanchez helped us purchase our new to us Expedition Max Platinum and he was such a great salesman from start to finish. Kind, honest, and detail oriented. Thank you, Alex!

5.0

Great experience

Alex Sanchez helped us purchase our new to us Expedition Max Platinum and he was such a great salesman from start to finish. Kind, honest, and detail oriented. Thank you, Alex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW

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5.0

Mr Vince was amazing

My experIence was long but amazing but when I tell you Mr. Vince Johnson walk this deal through and was diligent in communicating with me . Thanks

5.0

Mr Vince was amazing

My experIence was long but amazing but when I tell you Mr. Vince Johnson walk this deal through and was diligent in communicating with me . Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW

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5.0

Excellent Team at Napleton River Oaks Cadillac

I recently purchased a new CT5 from Napleton River Oaks Cadillac. Brittany was my sales representative and Steve was the sales manager and both made it an excellent buying experience! From the start, their interaction with me was highly professional and very efficient and considerate of my time. Both worked hard to match me to the perfect car and I couldn’t be happier with the result. I would highly recommend this team to anyone considering a GM/Cadillac product!

5.0

Excellent Team at Napleton River Oaks Cadillac

I recently purchased a new CT5 from Napleton River Oaks Cadillac. Brittany was my sales representative and Steve was the sales manager and both made it an excellent buying experience! From the start, their interaction with me was highly professional and very efficient and considerate of my time. Both worked hard to match me to the perfect car and I couldn’t be happier with the result. I would highly recommend this team to anyone considering a GM/Cadillac product!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW

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5.0

This dealership is a 5 star operation, the staff is

This dealership is a 5 star operation, the staff is excellent, the facility is clean and the service is the best. They make you enjoy doing business with them.

5.0

This dealership is a 5 star operation, the staff is

This dealership is a 5 star operation, the staff is excellent, the facility is clean and the service is the best. They make you enjoy doing business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

AWESOME PEOPLE TO DO BUSINESS WITH.

Dealer response

THANK YOU FOR THE REVIEW

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See all 344 reviews