Universal Motors

3.3 out of 5 3.3

Reviews

3.3 out of 5 3.3
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    February 24, 2019

    This dealership is horrible. They are scammers and only want your money. They are not professional whats so ever this place needs to be shutdown!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    hi there could you please explain to us what exactly happened also could you provide us with your name

  • 5.0 out of 5
    August 5, 2018

    I went there couple of weeks ago and walked out with a 2015 honda, very good price and matt was very honest and he got me approved with 6% less than Any... other Dealer I would definitely recommend this place

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 24, 2012

    Went there to find a good used car and ended up leaving happy with what we were looking for. There employee's were very easy to work with and gave a great... price for the car too.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 28, 2018

    My husband and I were in the market for two newer cars. We have miserable credit and have to get out of a bad loan situation. Went to see Matt. He was... honest and forthcoming from the start. When he realized that we would be better off going to our own bank he told us so and sent us on our way. If the need arises we will go back to him in a heartbeat!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 19, 2013

    I called the dealership the night before I planned on stopping by to ensure the vehicle was still available. I spoke to the owner who said I could stop... by anytime the next day and look everything over. I drove 2 hours to look at the car the next morning and found it to be dirty and with a flat front tire. I proceeded to the dealership office where I waiting inside for assistance for 10 minutes before I decided just to leave. First impressions were not worthy of my purchase. I'll go elsewhere.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2012

    I just bought my second car at Universal Motors in New Britain. I had a fabolous experience the first time I walked onto the lot. Immediatley I was prompted... by one of the mechanics who directed me to the owner. Sam was so knowledgable of all his cars. He personally drives them himself before even trying to sell it. He helped me find the perfect car for me. When I came back to finalize all my paperwork and pick up the car Matt was so sweet. he made the process very easy and painless. I had a wonderful time there and would recommend them to my family and friends.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 17, 2012

    went to Universal motors to look at an RSX, owner has poor communication skills, very rude, the interior of the car had bread crums and as compared to... the pictures it semmed clean, would it be possible that the dealer used it for fun while its still in the lot? I dont know?

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    April 6, 2012

    I bought mercedes 280 from Universal Motors, its best dealer, best prices and great service!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?