Reviews
This shop is highly unprofessional and has horrible
This shop is highly unprofessional and has horrible service. I was sold a faulty car that broke down after 7 months from purchasing. They are refusing to call the warranty company to get my car fixed. It’s been 3 months since it’s been in their shop. This has been such a terrible experience and they do not have their customers best interest in mind.
This shop is highly unprofessional and has horrible
This shop is highly unprofessional and has horrible service. I was sold a faulty car that broke down after 7 months from purchasing. They are refusing to call the warranty company to get my car fixed. It’s been 3 months since it’s been in their shop. This has been such a terrible experience and they do not have their customers best interest in mind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Still waiting for verbal communication.
Still waiting for verbal communication. Sometimes through email response. I have hope with this dealership since I need a car.
Still waiting for verbal communication.
Still waiting for verbal communication. Sometimes through email response. I have hope with this dealership since I need a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very helpful and "Tunes" was very kind and helped me a
Very helpful and "Tunes" was very kind and helped me a lot. I would encourage anyone to call on them to get a great deal.
Very helpful and "Tunes" was very kind and helped me a
Very helpful and "Tunes" was very kind and helped me a lot. I would encourage anyone to call on them to get a great deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They sell cars that are dangerous.
They sell cars that are dangerous. They don't stand behind their cars. They steal and lie. Never buy from them.
They sell cars that are dangerous.
They sell cars that are dangerous. They don't stand behind their cars. They steal and lie. Never buy from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a fast buying process and good service.
It was a fast buying process and good service. However, they sold me a faulty car. It's incredibly unsafe and unfit to drive but was passed on as OK, then refused to help any further. I owned a 1995 Ford and had less problems.
It was a fast buying process and good service.
It was a fast buying process and good service. However, they sold me a faulty car. It's incredibly unsafe and unfit to drive but was passed on as OK, then refused to help any further. I owned a 1995 Ford and had less problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They sold a car that they knew was faulty.
They sold a car that they knew was faulty. It died and seized on the highway almost killing us 2 days after purchasing it. They claimed the alternator overcharged the battery and replaced the alternator. Somehow they MISSED the head gasket leaking, coolant leaking, and broken water pump. Haven't even had the car a week and it had catastrophic engine failure and now has to be rebuilt. When we confronted them, they said "what did you expect, it's old and it leaks a little. Good luck." If you want to live to reach your destination, BUY ANYWHERE ELSE!
They sold a car that they knew was faulty.
They sold a car that they knew was faulty. It died and seized on the highway almost killing us 2 days after purchasing it. They claimed the alternator overcharged the battery and replaced the alternator. Somehow they MISSED the head gasket leaking, coolant leaking, and broken water pump. Haven't even had the car a week and it had catastrophic engine failure and now has to be rebuilt. When we confronted them, they said "what did you expect, it's old and it leaks a little. Good luck." If you want to live to reach your destination, BUY ANYWHERE ELSE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
I bought a Lexus 400 LS here. What a fantastic car. The people here are honest, knowledgeable and easy to work with. I highly recommend them.
Excellent Service
I bought a Lexus 400 LS here. What a fantastic car. The people here are honest, knowledgeable and easy to work with. I highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very easy and helpful
I went here to buy my first car. The people here were very helpful and informed me on everything I needed to know about owning a first car as well as giving a fair price for the vehicle I purchased.
Very easy and helpful
I went here to buy my first car. The people here were very helpful and informed me on everything I needed to know about owning a first car as well as giving a fair price for the vehicle I purchased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We found our car and felt comfortable here! A+
I used Cars.com for finding the Ford Freestyle AWD crossover vehicle that I ended up buying from Dougherty Auto Sales. Tunes was my salesman and he was very much a gentleman to my wife and I. We didn't need to shop around as the car that we were looking for is pretty scarce and Tunes had one that had one owner and low mileage. We were impressed on how he did everything that we asked for to get the car inspection-ready (we live in NJ) and Tunes was a man of his word. We made him our best offer and gave him a list of things that we wanted done, including a car fax, new tires, a thorough cleaning, etc, and we got back there in a week with our money and he had our car spotless and ready to roll. He helped us get over to the auto tag shop nearby and made sure that we had everything that we needed to get through that frustrating and slow process. We talked about getting another car from Dougherty when the time is right. Small, neighborhood auto dealer. Get's many cars from trade-ins from the mega Ford dealer down the street. All Good!
We found our car and felt comfortable here! A+
I used Cars.com for finding the Ford Freestyle AWD crossover vehicle that I ended up buying from Dougherty Auto Sales. Tunes was my salesman and he was very much a gentleman to my wife and I. We didn't need to shop around as the car that we were looking for is pretty scarce and Tunes had one that had one owner and low mileage. We were impressed on how he did everything that we asked for to get the car inspection-ready (we live in NJ) and Tunes was a man of his word. We made him our best offer and gave him a list of things that we wanted done, including a car fax, new tires, a thorough cleaning, etc, and we got back there in a week with our money and he had our car spotless and ready to roll. He helped us get over to the auto tag shop nearby and made sure that we had everything that we needed to get through that frustrating and slow process. We talked about getting another car from Dougherty when the time is right. Small, neighborhood auto dealer. Get's many cars from trade-ins from the mega Ford dealer down the street. All Good!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2nd car purchased here, great to deal with
This is my 2nd car from here. Larry & Paul are easy to do business with. I'll send everyone I know that needs a car here.
2nd car purchased here, great to deal with
This is my 2nd car from here. Larry & Paul are easy to do business with. I'll send everyone I know that needs a car here.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase