Reviews
Write a reviewTerrible car they don't care after the sale.
Terrible car they don't care after the sale. When there is a problem is always not the company fault. Hyundai made a bad engine and won't stand by it
Terrible car they don't care after the sale.
Terrible car they don't care after the sale. When there is a problem is always not the company fault. Hyundai made a bad engine and won't stand by it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Richard, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Great customer service!
Great customer service! Lisa and Shawn were eager to listen to my needs, they were great! Explained everything with patience and taught me all the details of the car I wanted to purchase. Very polite and friendly.
Great customer service!
Great customer service! Lisa and Shawn were eager to listen to my needs, they were great! Explained everything with patience and taught me all the details of the car I wanted to purchase. Very polite and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for all your help and service, "YOU ALL WERE GREAT"
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Lisa and Shawn could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
PLANET HYUNDAI A COMPLETE PIECE OF WORTHLESS TRASH
I REFUSE TO GIVE A SINGLE STAR !!! THEY ARE THE WORST OF THE WORSE. ABSOLUTE PIECES OF TRASH. THE PRODUCTS THEY SELL ARE TRASH. PLANET HYUNDAI SENT ME AN OFFER TO BUY MY ELANTRA FOR JUST UNDER $3000.00 DOLLARS, IF I COME IN. 3 MONTHS INTO MY LEASE, MY ELANTRA ENGINE CEASED. THEY TOOK BACK MY ONLY FORM OF TRANSPORTATION FOR 13 WEEKS TO REPLACE MY SEIZED ENGINE. THEY DID NOT HAVE A LOANER VEHICLE FOR ME UNTIL THE LAST 2 & 1/2 WEEKS. I WAS FORCED TO USE UBER TO GET TO WORK WHICH THEY ALSO MANIPULATED TO NOT HAVE TO COVER THE PAYMENTS FOR THROUGH MANIPULATIONS AND UNAVAILABILITY TO GET AHOLD OF. T H I S I S T H E EXACT DEFINITION OF THE WORST COMPANY IN EXISTANCE ON THE FACE OF THE UNITED STATES OF AMERICA !!! !!! !!! !!!! !!!!! !!!!!! NO xxxx! THEY ARE THE xxxx OF THE EARTH !!! DO NOT DO BUSINESS WITH PLANET HYUNDAI UNDER ANY CIRCUMSTANCE. I NOTICE THAT THE GOING RATE FOR RESALE OF 2014 HYUNDAI ELANTRA'S ARE 8G TO 12G. THEY ATTEMPT TO BUY MINE FOR UNDER 3G. WHICH THEY WILL TURN AROUND AND RESELL FOR 3X THAT AMOUNT TO SOME POOR UNSUSPECTING FOOL. DO NOT DO BUSINESS WITH THIS PLANET HYUNDAI !!!! BUY A JEEP! BUY A CHEVY, BUY A FORD, BUY A GMC, B U Y ANYTHING BUT A PIECE OF xxxx PLANET HYUNDAI VEHICLE. THE PEOPLE THERE ARE WORTHLESS PIECES OF xxxxING T T R R A A S S H !
PLANET HYUNDAI A COMPLETE PIECE OF WORTHLESS TRASH
I REFUSE TO GIVE A SINGLE STAR !!! THEY ARE THE WORST OF THE WORSE. ABSOLUTE PIECES OF TRASH. THE PRODUCTS THEY SELL ARE TRASH. PLANET HYUNDAI SENT ME AN OFFER TO BUY MY ELANTRA FOR JUST UNDER $3000.00 DOLLARS, IF I COME IN. 3 MONTHS INTO MY LEASE, MY ELANTRA ENGINE CEASED. THEY TOOK BACK MY ONLY FORM OF TRANSPORTATION FOR 13 WEEKS TO REPLACE MY SEIZED ENGINE. THEY DID NOT HAVE A LOANER VEHICLE FOR ME UNTIL THE LAST 2 & 1/2 WEEKS. I WAS FORCED TO USE UBER TO GET TO WORK WHICH THEY ALSO MANIPULATED TO NOT HAVE TO COVER THE PAYMENTS FOR THROUGH MANIPULATIONS AND UNAVAILABILITY TO GET AHOLD OF. T H I S I S T H E EXACT DEFINITION OF THE WORST COMPANY IN EXISTANCE ON THE FACE OF THE UNITED STATES OF AMERICA !!! !!! !!! !!!! !!!!! !!!!!! NO xxxx! THEY ARE THE xxxx OF THE EARTH !!! DO NOT DO BUSINESS WITH PLANET HYUNDAI UNDER ANY CIRCUMSTANCE. I NOTICE THAT THE GOING RATE FOR RESALE OF 2014 HYUNDAI ELANTRA'S ARE 8G TO 12G. THEY ATTEMPT TO BUY MINE FOR UNDER 3G. WHICH THEY WILL TURN AROUND AND RESELL FOR 3X THAT AMOUNT TO SOME POOR UNSUSPECTING FOOL. DO NOT DO BUSINESS WITH THIS PLANET HYUNDAI !!!! BUY A JEEP! BUY A CHEVY, BUY A FORD, BUY A GMC, B U Y ANYTHING BUT A PIECE OF xxxx PLANET HYUNDAI VEHICLE. THE PEOPLE THERE ARE WORTHLESS PIECES OF xxxxING T T R R A A S S H !
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought a 2023 Tucson
Our salesman Tim was great, he really knew his stuff. He was very knowledgeable. We didn't feel pressure to buy a vehicle. Smooth sale , great salesman
Bought a 2023 Tucson
Our salesman Tim was great, he really knew his stuff. He was very knowledgeable. We didn't feel pressure to buy a vehicle. Smooth sale , great salesman
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Planet Hyundai went above and beyond where they could for
Planet Hyundai went above and beyond where they could for me, Ryan was an exemplary service provider and after learning of his personal life accomplishments, he proved to be a good worker on the obvious up and up.
Planet Hyundai went above and beyond where they could for
Planet Hyundai went above and beyond where they could for me, Ryan was an exemplary service provider and after learning of his personal life accomplishments, he proved to be a good worker on the obvious up and up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
OMG never again. Salesman couldn’t even put new tr
Poor sales staff, difficult to deal with. Last dealership I would ever recommend to purchase a car. No haggle policy allows for poorly trained kids to sell cars.
OMG never again. Salesman couldn’t even put new tr
Poor sales staff, difficult to deal with. Last dealership I would ever recommend to purchase a car. No haggle policy allows for poorly trained kids to sell cars.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Easy and fast
Ryan was so quick and easy to work with and always updated for the Status on the car coming in. Nice and so friendly and helpful. Such nice car and well taken car of.
Easy and fast
Ryan was so quick and easy to work with and always updated for the Status on the car coming in. Nice and so friendly and helpful. Such nice car and well taken car of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review, Brianna! We are so happy to hear about your great experience with Ryan and appreciate your kind words. We look forward to seeing you next time! Best, Planet Hyundai Team
Planet Hyundai is very patient and very friendly.
Mick Hasley and the team are patient and friendly. When they say they will call back they do, and they are not in a rush, they listen to what you need. I had a 100+ questions as i had not purchased a new car in many years. I was searching for just the right car for my wife, and they listened to what I wanted, and not what they had in stock. Their online chat service is pretty good too if I have a question I think of, I ask the chat and it gets to the rep and they replied. Honest about prices as well.
Planet Hyundai is very patient and very friendly.
Mick Hasley and the team are patient and friendly. When they say they will call back they do, and they are not in a rush, they listen to what you need. I had a 100+ questions as i had not purchased a new car in many years. I was searching for just the right car for my wife, and they listened to what I wanted, and not what they had in stock. Their online chat service is pretty good too if I have a question I think of, I ask the chat and it gets to the rep and they replied. Honest about prices as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Planet Hyundai is very patient and very friendly.
Mick Hasley and the team are patient and friendly. When they say they will call back they do, and they are not in a rush, they listen to what you need. I had a 100+ questions as i had not purchased a new car in many years. I was searching for just the right car for my wife, and they listened to what I wanted, and not what they had in stock. Their online chat service is pretty good too if I have a question I think of, I ask the chat and it gets to the rep and they replied. Honest about prices as well.
Planet Hyundai is very patient and very friendly.
Mick Hasley and the team are patient and friendly. When they say they will call back they do, and they are not in a rush, they listen to what you need. I had a 100+ questions as i had not purchased a new car in many years. I was searching for just the right car for my wife, and they listened to what I wanted, and not what they had in stock. Their online chat service is pretty good too if I have a question I think of, I ask the chat and it gets to the rep and they replied. Honest about prices as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mick Hasley and the team were patient and friendly.
Mick Hasley and the team were patient and friendly. When they say they would call back they do, and they are not in a rush, they listen to what you need. I had a 100+ questions as I had not purchased a new car in many years. I was searching for just the right car for my wife, and they listened to what I wanted, and not what they had in stock. I felt very confident in waiting a bit to get my new car instead of just buying something else. Their online chat service is pretty good too if I have a question I think of, I ask the chat and it gets to the rep and they replied. I felt they were very upfront and honest about prices and fees and stuff, some other dealers wanted me to come in to discuss that, they answer my questions 1st..
Mick Hasley and the team were patient and friendly.
Mick Hasley and the team were patient and friendly. When they say they would call back they do, and they are not in a rush, they listen to what you need. I had a 100+ questions as I had not purchased a new car in many years. I was searching for just the right car for my wife, and they listened to what I wanted, and not what they had in stock. I felt very confident in waiting a bit to get my new car instead of just buying something else. Their online chat service is pretty good too if I have a question I think of, I ask the chat and it gets to the rep and they replied. I felt they were very upfront and honest about prices and fees and stuff, some other dealers wanted me to come in to discuss that, they answer my questions 1st..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking your time to complete a review! Your feedback is important to us and we are delighted to hear that our sales and customer service teams satisfied you. We hope to see you at our Planet Hyundai store again soon!
