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Team Gillman Acura

(1,464 reviews)
2025 state dealer award
View 5 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(1,464 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Gillman Acura from DealerRater.

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This is the best dealership I’ve been to.

This is the best dealership I’ve been to. The customer service is so good by the service department. Miguel always helps me and is so welcoming and knowledgeable.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Rena, we are pleased to hear that you had an excellent experience with Miguel and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Gillman Acura Team

The Service Department exceeded my expectations with the

The Service Department exceeded my expectations with the quality of work. I would highly recommend Gillman!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Daon, thank you for this amazing review of your experience here at Team Gillman Acura. It’s great to know we’re exceeding our goals with our customers. We really appreciate the kind recommendation and we would be happy to welcome you, your family, friends, and anyone else you send our way. Sincerely, The Gillman Acura Team

Garrett is still our guy.

Garrett is still our guy. He's very nice and helpful. Overall, service is good.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that our team could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Sincerely, The Gillman Acura Team

Great people and always an amazing experience with the

Great people and always an amazing experience with the team at Team Gillman Such a great experience as always

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Darren, it is wonderful to hear that our great team was able to provide you with a great experience! We really appreciate this feedback for Team Gillman Acura, and we will share it with them. Thank you, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Gillman Acura Team

Ron Mascardo and his service team are why we have

Ron Mascardo and his service team are why we have purchased our last 6 Acura’s from Gillman Acura

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Chris, it was a pleasure to read about your car-buying experience at Team Gillman Acura. Congratulations on your new Acura! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Ron provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Gillman Acura Team

Excellent work and on time Thanks for the best service

Excellent work and on time Thanks for the best service Dealer in the Houston Texas

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best dealer experience. Thank you so much! We look forward to seeing you back again in the future. Sincerely, The Gillman Acura Team

Excellent service every time Every thing mapped out

Excellent service every time Every thing mapped out and every detail was explained to my satisfaction

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to read your review! Thank you for sharing your positive experience with us at Team Gillman Acura. Your satisfaction is our utmost priority, and we are glad we delivered an exceptional service. We can't wait to welcome you back for more wonderful experiences! Sincerely, The Gillman Acura Team

Excellent service and very efficient.

Excellent service and very efficient. I received video for all inspections and recommended work to do. Nice job.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us at Team Gillman Acura. We hope that we can have the opportunity to work with you again soon. Sincerely, The Gillman Acura Team

Sales finance and service have all given great service to

Sales finance and service have all given great service to me and my wife and dog

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Warren, we couldn't be happier to know that our sales, finance, and service teams were able to provide a great service for you and your wife and dog. We are grateful for your business with us at Team Gillman Acura, and we hope to work with you again. Sincerely, The Gillman Acura Team

Always ready to assist me.

Always ready to assist me. Everyone is so helpful. I also get transported everywhere I need to while my car is being worked on. Thank you guys for being my preferred dealer for all my car needs. You guys keep me on the move!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review, Kelly! We are very happy to hear that we were so helpful during your recent visit with us at Team Gillman Acura. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team