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Gillman Chrysler Dodge RAM

(246 reviews)
Visit Gillman Chrysler Dodge RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My salesperson, Deadpool Gambino, was excellent, very...

My salesperson, Deadpool Gambino, was excellent, very detailed and really nice to work with. Excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Gillman Chrysler Jeep Dodge Ram. Dave Campbell General Manager Gillman Chrysler Jeep Dodge Ram (713) 776-4901 feedback@gillmanauto.com

Totally enjoyed working with Deadpool Gambino to purchase...

Totally enjoyed working with Deadpool Gambino to purchase our new jeep! He’s the absolute best; very professional, helpful and answered every one of our questions! He’s now our new ‘favorite salesman;’ truly personable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Gillman Chrysler Jeep Dodge Ram. We are always more than happy to assist you if anything else comes up. Take care! Dave Campbell General Manager Gillman Chrysler Jeep Dodge Ram (713) 776-4901 feedback@gillmanauto.com

This team went above and beyond to me into the Jeep...

This team went above and beyond to me into the Jeep Rubicon I have always wanted. I have spend an entire day at a dealership before, but this team was very quick and efficient. I was in and out in a couple of hours.They were friendly and treated me as if they had known me all my life. I will be sending everyone looking for vehicle to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gillman Chrysler Jeep Dodge Ram! Please don't hesitate to reach out to us if there's anything more we can do! Dave Campbell General Manager Gillman Chrysler Jeep Dodge Ram (713) 776-4901 feedback@gillmanauto.com

My husband was able to get the Jeep he wanted and they...

My husband was able to get the Jeep he wanted and they delivered it to us. They went above and beyond to get us needed/wanted. They are the best!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Dave Campbell General Manager Gillman Chrysler Jeep Dodge Ram (713) 776-4901 feedback@gillmanauto.com

Worked with DeadPool on a great deal for my 2021...

Worked with DeadPool on a great deal for my 2021 Gladoator in limited Gecko Green. I was going to order one and wait 2-3 months but instead he was able to get me into one on the lot which was not my plan! His Jeep knowledge is above anyone else around and he lives the brand. I couldn’t be happier with the deal we made and the experience at the dealership. I went to Carmax for my trade in and they beat it and really worked hard to get me in an upgraded version of the “dry bones” version I was going to order. Thanks DeadPool- you gained a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Gillman Chrysler Jeep Dodge Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Dave Campbell General Manager Gillman CDJR (713) 776-4900 cjdsales@gillmanauto.com

I am pleased with my experience with Gillman and would do...

I am pleased with my experience with Gillman and would do business with them again. Gillman was willing to stand behind a very competitive advertised online price, without adding in other nonsense charges that unfortunately seem so customary at other dealerships. I appreciate people who keep their word. That includes the good people at Gillman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Jeeper, we are glad we could help!

It was bad, all they want is your phone number. They...

It was bad, all they want is your phone number. They wouldn't answer the question, they just keep asking to call you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we can assure you that we do not find this type of behavior acceptable, and I would like to address the situation you have described. I would really like to speak with you more regarding this matter. Please reach out to us. I look forward to hearing from you. Dave Campbell General Manager Gillman Chrysler Jeep Dodge Ram (713) 776-4901 feedback@gillmanauto.com

Terrible. Tried to verify availability of a car from out...

Terrible. Tried to verify availability of a car from out of state, not only did they never commit to having the vehicle advertised, they ignored multiple requests for a quote for delivery, and then informed me they would not sell the car unless I paid cash or financed through them when I already had financing. Classic sleezy used car dealership. AVOID Carlos Pinto-Bonilla at all costs. And if he is an example of the dealership ethics? Avoid the dealership entirely.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (713) 776-4900. We look forward to hearing from you. Dave Campbell General Manager Gillman Chrysler Jeep Dodge Ram (713) 776-4900 feedback@gillmanauto.com

Consumer response

Really? Because its you have my email and phone. Dont post a canned response just to make yourself look like you care.

Best experience I had in purchasing a new vehicle Tony...

Best experience I had in purchasing a new vehicle Tony was great and helpful. The rest of the finance team were great too. Yes would go buy again. Thanks Tony..,,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gillman Chrysler Jeep Dodge Ram! We look forward to your next visit! Take care! Dave Campbell General Manager Gillman Chrysler Jeep Dodge Ram (713) 776-4900 feedback@gillmanauto.com

THANK YOU NINA JOHNSTON

Nina really helped us out. We were stuck in a deal that did not suit our needs and she really helped us get into a car that was a better fit. Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Nina here at Gillman Chrysler Jeep Dodge Ram! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Dave Campbell General Manager Gillman Chrysler Jeep Dodge Ram (713) 776-4900 feedback@gillmanauto.com