Gillman Chrysler Jeep Dodge RAM Hours
Since 1938 Gillman has proudly served the people of Texas with a large selection of quality pre-owned vehicles to fit al
l of your vehicle needs. With our focus on quality customer service, we offer financing options, warranties, and manufacturer's certified program vehicles. Come take advantage of the Gillman Pre-Owned Promise every Pre-Owned vehicle goes through a 150 inspection. We offer a Lifetime Engine warranty as well as a MONEY BACK GUARANTEE ON ALL VEHICLES.
"Get the Dodge, Ram, Jeep, Chrysler or used car in Houston that you have been dreaming about."
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Brandon in service gave great customer service and additional discount for my Dodge Avenger. Gave accurate and fare estimate also included factory recalls... I was not aware of... ty
Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Brandon in service who ...provided great customer service. We hope that you will visit us again soon!
Went to try to test drive a charger scat pack as I thought it really could be a good family car, but still fun to drive. Apparently they don’t allow anyone... to do so. They’d let me look inside, but that was all. Apparently it’s “Gillman policy” not to let anyone drive them. I guess it’s one to scratch off the list, at least not from that dealership. I can’t imagine anyone buying a car without driving it. I posted something similar on Facebook and they deleted it with no acknowledgment. Avoid this dealership. There’s also little to no parking available. It’s not like I was trying to drive a Ferrari... it’s a $45,000 car...
Kevin, Thank you for letting us know. Our goal is to provide reliable service to all of our guests and treat them all respectfully and it concerns m...e to learn that you felt that you were treated otherwise. Please reach out to me so that I can clarify any misunderstanding in regards to our company policy for test drives and begin to resolve this situation. I look forward to connecting with you Best, Feedback@gillmanauto.com (713) 776-4900 Ray Gagliardi
I purchased my Chrysler 300C from Gillman. Every time I have visited the service department I always receive excellent customer care. Mr. Brandon Bailey... listen what issues I explain and assures me of the outcome, keep me informed. And he will look for me a coupon when available. Thank you Gillman for your experienced and knowledgeable Service Dept.
Thank you for the excellent review! We're so happy to see that Brandon goes the extra mile each and every time you visit. If there is anything else we... can do for you, please be sure to let us know.
I booked an appointment for my Jeep, on a Thursday, as the radiator fan motor was seized. I called the next day to see if there was any news, I was told... my service provider would call me back, no call. I went in on Saturday to see what was going on, I was told they were waiting on parts. Waited until Tuesday until I went back in again, as I had no calls or updates, to be told that they hadn't even looked at the car yet. I am not sure why you would need to make an appointment, if they are not going to look at it. I asked for the vehicle back and was given the keys with no care or apology. Don't use this company, I had bought 7 cars from them up to now, because they were local and the service department has just got worse and worse. All they care about is up-selling to you, which you can see on the service managers board.
Hello, Thank you for allowing us the opportunity to address and resolve your concerns. We truly value your business and hope that you will continue t...o visit us. If you should have any further questions, please feel free to reach out to me at Feedback@gillmanauto.com. I appreciate your time. Best, Feedback@gillmanauto.com 713-776-4958 Jackie Mortimer
I had been shopping for a used car for several months and found one here -- I am in Kingwood so it was a long drive for me. I got hooked up with CJ and... Jesse Banda and they made the experience well worth the drive. I could not take possession of the car after I bought it b/c there was an outstanding recall for an airbag so CJ drove it to my house the next day (they even replaced the gear box b/c it was fairly worn and didn't charge me). Jesse held my check until I had the car inspected by a mechanic ("Really good car...very solid" were his words) and I was satisfied with my purchase. Jesse gave me a great deal and both he and CJ are the type of car salesmen that people hope to get...trustworthy and client-focused. I will be purchasing my next car from them...
Thank you so much for taking the time to review your experience with us! We are glad that you had a pleasant time and we look forward to seeing you ag...ain!
Read fine print this. Chris gave his word on amount of sale and then added to final amount when asked for tax title and liscense. Would not provide paperwork... to cover up practices. A dealership that gives the business a bad name for their practices. When you rate them with Jeep they try harassing you into changing your rating. Although I have always loved the Jeep product I am not sure I will ever buy Jeep product again.
Hello, I express concern to learn of your disappointment in regards to any miscommunication that may have occurred during your shopping experience fo...r a Jeep. Please know your feedback is very important to me and I would appreciate the opportunity to connect with you and learn more about what happened. When you have a moment, please consider reaching out to me with your preferred contact information. Thank you for your time. Best, Feedback@gillmanauto.com (713) 776-4901 Ray Gagliardi
Krystyl helped me with a new lease purchase for a 2018 Pacifica Limited S with no hassle and it was time well spent. Other dealerships waste your time... but not here!
Hi Sebastian, thank you for the five-star review! We're glad that Krystyl was a valuable asset to your experience. We look forward to serving you agai...n in the future.
This is coming from someone that ultimately didn't even buy his car from Gillman. I was in the market for either a used or possibly new Jeep and worked... with Joe/Jose Hernandez. Joe himself was fantastic. He did absolutely everything in his power to get me a great deal on the exact Jeep I wanted. This included wheeling and dealing with other dealerships. In the end, everything fell through at the last minute by no fault of his own as he couldn't get me the exact car I wanted because of a miscommunication from one of the dealerships he was negotiating with. I had even put down a deposit because we thought it was a done deal. Once I found out it fell through, Joe was quick to apologize and refund my money even though it wasn't his fault. Eventually, he did find the car I wanted a day later but by that time I had already purchased another car. Still, I would not hesitate to contact Joe again the next time my wife or I need another car.
The sales representative shows great courtesy and good knowledge about the vehicle.
We appreciate the review, George! It was our pleasure to give you an excellent experience. Should you need any further assistance or have any question...s or concerns, please feel free to contact us. We are always happy to help.
Enjoyed the test drive and sales lady was great Did receive information about the new car
Thank you for the review, Maria! It's always a pleasure to hear our customers leave our dealership feeling satisfied with their experience. We appreci...ate your business and hope to see you again in the future.