[{"id":583218,"firstName":"John","lastName":"Deboer","titleText":"Sales Professional","shortBioText":"I enjoy outdoor activities such as fishing, snowmobiling, hiking & biking. Taking in a sporting event or music festival/concert are also favorites of mine.","emailTxt":"john.deboer0617@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26074/employees/690abfd03dc1.jpg","drDealerId":26074,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567271,"firstName":"Dan","lastName":"Burdett","titleText":"Asst. Manager","shortBioText":"Welcome! I have proudly worked with Jeep since 1986 and Chrysler since 1988. I love working in the automobile industry and working with customers. I specialize in Jeeps and trucks. \r\nThank You for your consideration.\nUnited States Marine Corps Reserve\nAll active and former military / first responders welcome.","emailTxt":"dan.burdett@ymail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26074/employees/253dcca97a42.jpg","drDealerId":26074,"dealerEmpStartDtUtc":"1448928000","industryStartDtUtc":"525916800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":583220,"firstName":"Andres","lastName":"Aguilera","titleText":"Sales and Leasing Professional","shortBioText":"Car enthusiast! I love cars and love helping people find a car they\u001are absolutely excited about!","emailTxt":"rdbacker94@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26074/employees/a2a8ab57454c.jpg","drDealerId":26074,"industryStartDtUtc":"1527814800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567274,"firstName":"Nicole","lastName":"Creech","titleText":"Sales professional","emailTxt":"creechnicole@hotmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26074/employees/4a673cc798fe.jpg","drDealerId":26074,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567277,"firstName":"Kevin","lastName":"Skaronea","titleText":"sales manager","emailTxt":"kjskaronea@gmail.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26074/employees/d904c340e255.jpg","drDealerId":26074,"dealerEmpStartDtUtc":"1351728000","industryStartDtUtc":"1351728000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":300087,"personPtyId":38581037,"firstName":"Chuck","lastName":"Settles","titleText":"General Manager","shortBioText":"I try to maintain, train and acquire the most talented customer focused employees possible. I have been in the business for 30 years and have a very long history of providing customers with great deals and service that exceeds expectations.","emailTxt":"CSETTLES123@HOTMAIL.COM","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26074,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"494380800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":567280,"firstName":"Mark","lastName":"Ruffolo","titleText":"Sales Representative","shortBioText":"I enjoy the outdoors and I love spending time with family.","emailTxt":"ruffolo79@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26074/employees/02e1feb3697b.jpg","drDealerId":26074,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1314835200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":588925,"firstName":"Robert","lastName":"Fine","titleText":"Sales Professional","emailTxt":"rfinedodge@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26074,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":588924,"firstName":"Kelly","lastName":"Davis","titleText":"sales professional","emailTxt":"mrdavis246@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26074,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":583213,"firstName":"Max","lastName":"Bichanich","titleText":"Sales Professional","emailTxt":"maxzb44@aol.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26074,"dealerEmpStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"}]

Antioch Chrysler Dodge Jeep RAM

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 PM - 7:00 PM

Antioch Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 PM - 7:00 PM

Wednesday

7:00 PM - 6:00 PM

Thursday

7:00 PM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2011

Here at Antioch Chrysler-Dodge-Jeep we have Northern Illinois largest and most complete selection of new and used Chrysl

...

er-Dodge-Jeep-Ram, cars, Suv's and trucks for customers in areas including Libertyville, Gurnee, Lake Geneva, Lake County, all of Chicagoland and Southern Wisconsin. We believe no one can beat Antioch Chrysler-Dodge-Jeep-Ram's superior customer servie, pricing and overall value! As Antioch CDJR is a full Service dealership to suit you! See our used car inventory online for the car you are looking for. If you don't see the car or truck you are looking for please call us as we may be able to locate the vehicle for you.

"Visit ANTIOCH CDJR for all of your auto needs. Our staff is all certified and friendly and here to assist you!"

Service

Tire Rotation

$20.95

Oil, Filter Change

$26.95

Air Filter Replacement

$38 and up*

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
230 lifetime reviews. Includes reviews of Antioch Chrysler Dodge Jeep RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 1, 2020

    Work was performed in a timely manner and completed on time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    June 13, 2020

    Beware: Misleading, Deceptive Pricing and Practices plus Lack of COVID-19 Precautions I was enticed by an ad claiming Sale Price of $7,500 off MSRP. ... Similar to the 8/30/19 Better Business Bureau complaint # 13805211, I was informed that the “Destination Charge” of $1,495 (listed on MSRP) would be added back onto the price “after taxes” *(this tactic, it was claimed, would save me money...I replied, “I would save MORE money if it wasn’t added back in at all”). Essentially the real sale price was $6,000 off MSRP (NOT $7,500 off MSRP). I was assured I qualified for all other rebates and that only tax, title and license would be added to the agreed upon price. I also agreed to the cost of an extended warranty (and signed off on the Century Service Agreement). However, upon adding all above expenses, I found additional charges totaling approximately $700. The finance person attributed the discrepancy to the “Doc Fee” (a non-negotiable $299). Upon further Inspection of the paperwork I discovered a $399 “ROADVANTAGE” charge was added without my knowledge or consent. (Finance person claimed he thought sales person had discussed it with me, Sales person said finance guy probably “just assumed” I would want it). The $399 ROADVANTAGE charge was eliminated from the final paperwork at my request. Upon returning home I noticed a discrepancy in the price of the extended warranty: the Century Service Agreement I signed listed it at just under $1,200 but I was charged $1,495. I also had questions regarding the taxes. I called to inquire about these issues and was treated in a rude and unprofessional manner by the finance person. He claimed no one said the $1,495 “Destination Charge” would not be subjected to taxes *(as if I dreamed up this reason for subtracting out and adding back in this charge). The misleading “Sale Price” is apparently a standard Antioch advertising ploy to lure customers (with no other rationale whatsoever). I’m still waiting on correction of the extended warranty pricing. Lack of COVID-19 Precautions With the exception of a few bottles of hand sanitizer placed about the dealership, I would not have known we were in the midst of a pandemic. I was asked to sit and wait at a table that had not even been wiped clear of beverage and food residue. Desks, tables and other surfaces did not appear to be cleaned (much less disinfected) between customers. Workstations and procedures did not promote social distancing and virtually no one wore masks. At one point, a couple of other customers were directed to sit right next to me. I was at the dealership for several hours and did not witness the “Cleaning Procedures” described on Antioch’s website. On a Positive Note: Salesperson, Mario was easy to work with. He was friendly, patient, knowledgeable and sincerely seemed to want me to like and feel comfortable with the vehicle. Mario took time to explain some of the special features and even helped to sync my phone while I was there. In the end, I feel I purchased a good vehicle at a fair price… I suggest that future customers be treated with more respect...in an open, honest, fair and courteous manner (esp. where advertising and financing issues are concerned). Improving upon COVID-19 cleaning procedures and precautions is also recommended to improve customer safety and satisfaction.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 7, 2015

    I've worked and dealt with many dealers, but Antioch Dodge is by far the best and easiest people to work with. I appreciate all they have done for and... with me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 12, 2020

    Kevin and Angelo did an amazing job helping me with the buying process. I love my new/used 2016 Nissan Rogue SV AWD. They both went above and beyond for... me . Got my payment I wanted and warranty. I would recommend them to my friends and family. Thank you again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 3, 2020

    Where do I start? They draw you in with this GREAT finance rate. Then they try to con you into a lease with high payments and wanted money down. I went... to 2 other dealerships and beat their shady deal by $150 dollars a month and w/ no money down. If Taruj Siddiqui is working you deal, RUN !!! He will con you. Plus when you value your trade on their website they WILL not give it to you. It’s a wonder they sell any cars their. I’m shocked. When I was their another customer was trying to look at a car and they lured him in with bad pricing and he left real quick. Buy here at your own risk. I would have gave them zeros but 1 Star was the lowest.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 29, 2020

    Garbage dealership. Worst service in the history of service. The girls that transfer you always hang up on you, the finance guys never take calls when... they know you're calling to cancel extended warranties & insurances that they put on the contract without you knowing any better. They will take full advantage of you. Also when you finally show up because you're sick of them blowing you off they tell swear at you & tell you to get out which is fantastic customer service clearly. I will take this to the BB I hope you all think a million times before buying a car from here because they will not help you.

    Not Applicable
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    Not Applicable
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    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Skaronea

    sales manager

    (4.8) 18 reviews

    Chuck Settles

    General Manager

    (4.6) 16 reviews

  • 5.0 out of 5
    January 11, 2020

    Very knowledgeable. Gina did a great job answering all my questions. Also She was very considerate on my own stupidity. Went down a list of add on's... that I didn't even think of

    Not Applicable
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    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 3, 2020

    Gina was very helpful and patient with me very knowledgeable and had great customer service skills best help I've had in a long time A++

    Not Applicable
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    Not Applicable
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    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 3, 2020

    Gina Biello was very helpful in my decision. She was courteous and very knowledgable. Definitely the deciding factor. I would not have bought if not... for her

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dan Burdett

    Asst. Manager

    (5.0) 16 reviews

    Kevin Skaronea

    sales manager

    (4.8) 18 reviews

    Chuck Settles

    General Manager

    (4.6) 16 reviews

  • 5.0 out of 5
    January 3, 2020

    Spoke with gina about a possible purchase gina was very professional and knowledgeable and help alot I hope we can do business and purchase a vehicle

    Not Applicable
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    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chuck Settles

    General Manager

    (4.6) 16 reviews

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