Fields Jaguar Land Rover Volvo Cars Madison

4.2
(79 reviews)
Visit Fields Jaguar Land Rover Volvo Cars Madison
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (608) 440-2745 (608) 440-2745
Used (608) 440-2513 (608) 440-2513
Service (608) 440-2761 (608) 440-2761

Inventory

See all 173 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since December 2019.
At the Fields Auto Group we work to provide our customers with vehicle options to suit every taste and style state-of-the-art facilities and a pressure-free customer-focused approach to service. As part of this unique level of service all of our customers enjoy automatic enrollment in our Fields Matters program.
"Fields Matters - Because You Matter!"

Service center

Phone number (608) 440-2761

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.2
(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

I bought a used truck worth only $11,500.

I bought a used truck worth only $11,500. They treated me like I was buying a Jaguar or Land Rover. I don’t live near Madison. Elliet brought the truck to the Alliant Energy because I was busy with my son’s wrestling tournament. Honestly could not be more impressed!! Truly great group of people!! Thank you!!

5.0

I bought a used truck worth only $11,500.

I bought a used truck worth only $11,500. They treated me like I was buying a Jaguar or Land Rover. I don’t live near Madison. Elliet brought the truck to the Alliant Energy because I was busy with my son’s wrestling tournament. Honestly could not be more impressed!! Truly great group of people!! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ryan, we're delighted to know that our team at Fields Jaguar Land Rover Volvo Cars Madison made your experience a memorable one. We believe every customer deserves top-notch service, no matter the price of their purchase. Enjoy your new truck!

Show full review
5.0

Amazing experience!

Amazing experience! Friendly!! Went above and beyond to get me my new to me vehicle. Even delivered!

5.0

Amazing experience!

Amazing experience! Friendly!! Went above and beyond to get me my new to me vehicle. Even delivered!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kim, we're so glad to know you had an amazing experience here at Fields Jaguar Land Rover Volvo Cars Madison! It's great that our team could go above and beyond for you. Enjoy your new ride, and we wish you safe travels ahead!

Show full review
5.0

I was impressed every step of the way during the car

I was impressed every step of the way during the car buying process. Chris P is knowledgeable and very nice to work with. I will definitely be a repeat customer for my next Volvo!

5.0

I was impressed every step of the way during the car

I was impressed every step of the way during the car buying process. Chris P is knowledgeable and very nice to work with. I will definitely be a repeat customer for my next Volvo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Willow, it's fantastic to know that Chris and our team at Fields Volvo Cars Madison left such a positive impression on you. We're looking forward to helping with your next Volvo purchase when the time comes! Safe travels!

Show full review
5.0

This was my first visit to Fields Volvo of Madison.

This was my first visit to Fields Volvo of Madison. Mr. Robert Wood, sales, introduced himself right away. I've researched the Volvo XC 40 for a few years and was now ready. Bob was informative on a test drive and offered options. After a couple days I settled on a vehicle from their sister dealership at Northfield. Some confusion with interest rates and incentives (I purchased a certified preowned 2023 XC 40). Left me a little confused. I went forward with the purchase. My delivery was 10 days later due to my schedule and Thanksgiving holiday. 12/2 was my scheduled delivery. Unfortunately Mr. Woods was ill, so Chris Pearson stepped in. Netanya Vanlandingham, was outstanding with all the documents. She explained every detail, and apologized for the initial interest rate/incentive confusion. (However I did receive 5.99%/60 months, and a $500 military incentive). Chris a mechanic turned sales, was outstanding. His knowledge of the Volvo product was unparalleled by any I've spoken to. A second snafu, my vehicle was not detailed. Chris noted this right away. "Unacceptable", we will give you a loaner, or take the car and we will have someone come pick it up and deliver it once it is detailed. (My delivery day a Saturday, service works M-F). I decided to return home, no loaner needed, I understand these things can happen. In the meantime I heard from Ms. Sharon Klietsch. Sharon apologized for the miscues and offered an accessory or similar as compensation. (I did not mention I live 2 hours away) I thought this was very professional and kind. Having mud flaps installed and my 2023 XC 40 will be delivered to my home Friday 12/8. This my first experience with Fields and a higher end dealership, proved to me people are human. Miscommunications happen. A balanced approach by all has made this an excellent experience. The staff at fields from the GN to the service manager Steve, are professional and I believe will do what it takes to ensure customer satisfaction! Thank you, Joe

5.0

This was my first visit to Fields Volvo of Madison.

This was my first visit to Fields Volvo of Madison. Mr. Robert Wood, sales, introduced himself right away. I've researched the Volvo XC 40 for a few years and was now ready. Bob was informative on a test drive and offered options. After a couple days I settled on a vehicle from their sister dealership at Northfield. Some confusion with interest rates and incentives (I purchased a certified preowned 2023 XC 40). Left me a little confused. I went forward with the purchase. My delivery was 10 days later due to my schedule and Thanksgiving holiday. 12/2 was my scheduled delivery. Unfortunately Mr. Woods was ill, so Chris Pearson stepped in. Netanya Vanlandingham, was outstanding with all the documents. She explained every detail, and apologized for the initial interest rate/incentive confusion. (However I did receive 5.99%/60 months, and a $500 military incentive). Chris a mechanic turned sales, was outstanding. His knowledge of the Volvo product was unparalleled by any I've spoken to. A second snafu, my vehicle was not detailed. Chris noted this right away. "Unacceptable", we will give you a loaner, or take the car and we will have someone come pick it up and deliver it once it is detailed. (My delivery day a Saturday, service works M-F). I decided to return home, no loaner needed, I understand these things can happen. In the meantime I heard from Ms. Sharon Klietsch. Sharon apologized for the miscues and offered an accessory or similar as compensation. (I did not mention I live 2 hours away) I thought this was very professional and kind. Having mud flaps installed and my 2023 XC 40 will be delivered to my home Friday 12/8. This my first experience with Fields and a higher end dealership, proved to me people are human. Miscommunications happen. A balanced approach by all has made this an excellent experience. The staff at fields from the GN to the service manager Steve, are professional and I believe will do what it takes to ensure customer satisfaction! Thank you, Joe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Joe, thank you for sharing your detailed experience with Fields Volvo Cars Madison. We're glad to know that despite some initial hiccups, our team was able to provide a satisfactory solution and ensure an overall positive car-buying journey. Enjoy your new XC 40 - congratulations!

Show full review
5.0

Fields is the premier Wisconsin Volvo dealership

Chris Pearson was the perfect salesperson. Very knowledgeable and set me up with the perfect fit for a new car. Chris previously was a Volvo mechanic, and so is familiar with all technical aspects of Volvos.

5.0

Fields is the premier Wisconsin Volvo dealership

Chris Pearson was the perfect salesperson. Very knowledgeable and set me up with the perfect fit for a new car. Chris previously was a Volvo mechanic, and so is familiar with all technical aspects of Volvos.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Saul, it's great to know that Chris was able to use his technical knowledge of Volvos to help you find the perfect fit. We appreciate your kind words about our team at Fields Volvo Cars Madison!

Show full review
5.0

Used vehicle purchase

Scott was great to work with! We came to this dealership to test drive a used vehicle. Scott was very accommodating and when we decided to purchase the vehicle, it was a very smooth process. We are enjoying our new car!

5.0

Used vehicle purchase

Scott was great to work with! We came to this dealership to test drive a used vehicle. Scott was very accommodating and when we decided to purchase the vehicle, it was a very smooth process. We are enjoying our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad to know that Scott and our team at Fields Volvo Cars Madison were able to provide a smooth car buying experience for you. Enjoy your new ride!

Show full review
5.0

From bike to car in less then three days

This purchase of this Acura XTL (2019) took 3 days caused by my Insurance agent not understanding what I wanted (and the fact she wasn't in her office). Other than that the purchase went flawlessly. I did not have a car (I sold my Hionda during the pandemic) so I had to bike to the dealership from my house (approximately 6 miles--I had done this with other dealerships--no problem). When we were close to closing the deal it was close to sunset and i had to go--my salesman offered to drive me and my bike home. So I finished the deal then but because of the insurance snafu I could not take the car. Bob (my salesman) drove the car to my home the next day after the Insurance snafu was fixed, Alll in all the most satisfactory car purchase i've had (of 6). I strongly recommend this dealership.

5.0

From bike to car in less then three days

This purchase of this Acura XTL (2019) took 3 days caused by my Insurance agent not understanding what I wanted (and the fact she wasn't in her office). Other than that the purchase went flawlessly. I did not have a car (I sold my Hionda during the pandemic) so I had to bike to the dealership from my house (approximately 6 miles--I had done this with other dealerships--no problem). When we were close to closing the deal it was close to sunset and i had to go--my salesman offered to drive me and my bike home. So I finished the deal then but because of the insurance snafu I could not take the car. Bob (my salesman) drove the car to my home the next day after the Insurance snafu was fixed, Alll in all the most satisfactory car purchase i've had (of 6). I strongly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jim, it's great to know that despite the insurance hiccup, your experience with Fields Volvo Cars Madison was a positive one. We're glad Bob could assist you and even deliver the car right to your doorstep! Thanks for recommending us - we appreciate it!

Show full review
5.0

Great cars, great service, great experience!

We just bought our second used Volvo XC60 and third Volvo overall from Field's Volvo in Madison, WI and it was a very positive experience once again! Chris P and Elliet K were thoroughly professional in meeting our needs at every step of the way. Hats off to them and to the entire Field's team!

5.0

Great cars, great service, great experience!

We just bought our second used Volvo XC60 and third Volvo overall from Field's Volvo in Madison, WI and it was a very positive experience once again! Chris P and Elliet K were thoroughly professional in meeting our needs at every step of the way. Hats off to them and to the entire Field's team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Pete, it's great to know you had another positive experience with us here at Fields Volvo Cars Madison. We're glad Chris and Elliet were able to assist in meeting your needs. Enjoy your new Volvo XC60!

Show full review
5.0

Best experience by far

Having done the research and having owned a Volvo In the past, I knew I wanted a Volvo XC60 and the color had to be Denim Blue. After checking various dealer’s websites, Field’s had the vehicle I wanted. A friend of mine called and spoke with Chris P. in sales, after a few phone calls, emails and texts the Volvo XC60 was mine. Chris P. took care of everything, new license plates were on the vehicle when he delivered it to my home shortly thereafter. Chris took the time to make sure I understood the operation if the vehicle and made himself available in case I had any questions. I wanted to get some all weather floor mats, Chris took care of that also, he had Chris K. in parts reach out to and the mats were shipped to me. I also spoke with Elliet in the process. I have to say that Chris P., Chris K. and Elliet made this the best experience by far and this is my 7th new vehicle purchase!! Thank you so much!!

5.0

Best experience by far

Having done the research and having owned a Volvo In the past, I knew I wanted a Volvo XC60 and the color had to be Denim Blue. After checking various dealer’s websites, Field’s had the vehicle I wanted. A friend of mine called and spoke with Chris P. in sales, after a few phone calls, emails and texts the Volvo XC60 was mine. Chris P. took care of everything, new license plates were on the vehicle when he delivered it to my home shortly thereafter. Chris took the time to make sure I understood the operation if the vehicle and made himself available in case I had any questions. I wanted to get some all weather floor mats, Chris took care of that also, he had Chris K. in parts reach out to and the mats were shipped to me. I also spoke with Elliet in the process. I have to say that Chris P., Chris K. and Elliet made this the best experience by far and this is my 7th new vehicle purchase!! Thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Cheers to five stars and a new car! We're over the moon to hear that Chris P., Chris K., and Elliet made this purchase the best one yet and we appreciate your trust in us to secure the vehicle you wanted. Thank you for choosing Fields Volvo Cars Madison - enjoy the ride in your Volvo XC60!

Show full review
5.0

Great experience

Was forced to look for a new vehicle after an accident. Stumbled upon Fields and it was the best car buying experience I've ever had.

5.0

Great experience

Was forced to look for a new vehicle after an accident. Stumbled upon Fields and it was the best car buying experience I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad to know that your car-buying experience with Fields Volvo Cars Madison was a positive one, especially during such a stressful time. Thanks for sharing this review!

Show full review
See all 79 reviews