Reviews
dealer lot is full of nice, higher end used cars for
dealer lot is full of nice, higher end used cars for decent prices. i could of easily bought a dozen different cars here. the people are friendly and helpful. nice cars...nice prices...nice people....pretty much sums it up. if i need another car this will be the first place i check.
dealer lot is full of nice, higher end used cars for
dealer lot is full of nice, higher end used cars for decent prices. i could of easily bought a dozen different cars here. the people are friendly and helpful. nice cars...nice prices...nice people....pretty much sums it up. if i need another car this will be the first place i check.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Disappointed to read some of these reviews.
Disappointed to read some of these reviews. I bought a good Car 2013 M5 for my son. Al the salesman was a good guy. The Manager/Money man Scott? however is well placed away from customers until the last moment. My son did not like the car so I parked for a month. Thought they would appreciate a swop for a lesser value, but more appropriate vehicle my son selected. Bottom line, after I put 200 miles on the car and brought back in pristine condition with a $600 new tire, Scott attempted to squeeze $7000 more out of the swap. They are under no obligation to be fair but it certainty felt like Mr. Scott takes a perverse pleasure in a win-loss approach. The silver lining, my 17 year old son got to witness the negotiation first hand, and as we laughed on the drive home in our one month old M5, I knew that my son will eventually drive that car. Good luck to Al, and as for Mr. Scott, thank for putting a face to naked greed.
Disappointed to read some of these reviews.
Disappointed to read some of these reviews. I bought a good Car 2013 M5 for my son. Al the salesman was a good guy. The Manager/Money man Scott? however is well placed away from customers until the last moment. My son did not like the car so I parked for a month. Thought they would appreciate a swop for a lesser value, but more appropriate vehicle my son selected. Bottom line, after I put 200 miles on the car and brought back in pristine condition with a $600 new tire, Scott attempted to squeeze $7000 more out of the swap. They are under no obligation to be fair but it certainty felt like Mr. Scott takes a perverse pleasure in a win-loss approach. The silver lining, my 17 year old son got to witness the negotiation first hand, and as we laughed on the drive home in our one month old M5, I knew that my son will eventually drive that car. Good luck to Al, and as for Mr. Scott, thank for putting a face to naked greed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Second car purchase here in two years and I’ll keep
Second car purchase here in two years and I’ll keep coming back. Great guys, great cars and great service!
Second car purchase here in two years and I’ll keep
Second car purchase here in two years and I’ll keep coming back. Great guys, great cars and great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is by far the worst business to deal with!
This is by far the worst business to deal with! I purchased a pre-owned vehicle there on July 20, 2024 and after driving it off the lot there were two issues with my vehicle. I initially contacted the dealer to inform them of the issues and I did receive a call back from the General Manager, Scott Klocksen and after multiple times of playing phone tag with him I finally got him on the phone. I told him what the issues were and he advised me to bring the car in so they can take a look at it. My wife volunteered to bring the car in for service since we live about a hour from the dealership. My wife spent the whole day there and after spending the whole day they did not resolve the issues. They then said to bring the car back in for service, it spent 8 days at their dealership and again nothing was resolved. We called Scott multiple times and didn't receive any word from him. We also called our salesman Al Helmuth multiple times who kept giving us the runaround saying that the service department needed parts and that they were on order. Well after 8 days of holding my car hostage, nothing had been fixed. You'd figure after 8 days of having a car at least one issue could have been fixed. We finally picked up the car from them and took it to an independent mechanic who said that it needed over $3000 in repairs. We spent a lot of money on this car and we still need $3000 in repairs. Please do yourself a favor an steer clear of these burglars! They will gladly take your money and sell you a car but the after care is horrendous. Please do not buy from Selden, they will take your money and run!
This is by far the worst business to deal with!
This is by far the worst business to deal with! I purchased a pre-owned vehicle there on July 20, 2024 and after driving it off the lot there were two issues with my vehicle. I initially contacted the dealer to inform them of the issues and I did receive a call back from the General Manager, Scott Klocksen and after multiple times of playing phone tag with him I finally got him on the phone. I told him what the issues were and he advised me to bring the car in so they can take a look at it. My wife volunteered to bring the car in for service since we live about a hour from the dealership. My wife spent the whole day there and after spending the whole day they did not resolve the issues. They then said to bring the car back in for service, it spent 8 days at their dealership and again nothing was resolved. We called Scott multiple times and didn't receive any word from him. We also called our salesman Al Helmuth multiple times who kept giving us the runaround saying that the service department needed parts and that they were on order. Well after 8 days of holding my car hostage, nothing had been fixed. You'd figure after 8 days of having a car at least one issue could have been fixed. We finally picked up the car from them and took it to an independent mechanic who said that it needed over $3000 in repairs. We spent a lot of money on this car and we still need $3000 in repairs. Please do yourself a favor an steer clear of these burglars! They will gladly take your money and sell you a car but the after care is horrendous. Please do not buy from Selden, they will take your money and run!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I just bought a Porsche Cayenne at Selden Motors sight
I just bought a Porsche Cayenne at Selden Motors sight unseen, and had a very positive result. It was a leap of faith, putting a non-refundable deposit down, and then flying up from North Carolina to see the car and buy it. Scott and Justin couldn't have been more reliable, trustworthy, responsive and just nice to work with. I had never bought a car that way, which was a bit nerve racking. But the car was exactly as described, and the guys at Selden made the process enjoyable. Thank you.
I just bought a Porsche Cayenne at Selden Motors sight
I just bought a Porsche Cayenne at Selden Motors sight unseen, and had a very positive result. It was a leap of faith, putting a non-refundable deposit down, and then flying up from North Carolina to see the car and buy it. Scott and Justin couldn't have been more reliable, trustworthy, responsive and just nice to work with. I had never bought a car that way, which was a bit nerve racking. But the car was exactly as described, and the guys at Selden made the process enjoyable. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased my first preowned car from Selden Motors a
I purchased my first preowned car from Selden Motors a few months ago after always having leased new vehicles. I can’t say enough good things about my experience. Their staff were super professional and answered all of my questions. The process was easy from start to finish and I haven’t had a single issue with my car. I would absolutely recommend them to anyone and will be back for my next car!
I purchased my first preowned car from Selden Motors a
I purchased my first preowned car from Selden Motors a few months ago after always having leased new vehicles. I can’t say enough good things about my experience. Their staff were super professional and answered all of my questions. The process was easy from start to finish and I haven’t had a single issue with my car. I would absolutely recommend them to anyone and will be back for my next car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
BUYER BEWARE!
BUYER BEWARE! THIS DEALERSHIP IS NOT TRUSTWORTHY. We purchased a used BMW approximately 3 months ago. On the way home the issues started. We requested to return the vehicle, Selden refused to allow us and stated they wanted to fix the issues. They proceeded to keep the vehicle for 3 weeks. After multiple conversations and text messages with the manager, we go to pick up the car and Selden never fixed the issues. The manager acts like he wants to work something out, but his orders from "the Selden owners" was to flat out refuse to refund our money. We were 1 1/2 hours away from the dealership and they knew driving back and forth was a major inconvenience. So, we were stuck with this vehicle. Over the past 2 months we have spent over $2000 extra dollars in parts, and this doesn't include my husband's hours in labor. And the car is STILL NOT fixed. We bought from a "reputable, customer focused" dealership because we did not want to have issues, we spent a little more for a better car because I did not want to have my husband have to fix another vehicle. Unfortunately, this was not the case. This was a horrendous experience. This purchase has caused so much stress and strain, We have no recourse other than to write this review and hope that this will help others avoid making the same mistake. Do not trust this dealership.
BUYER BEWARE!
BUYER BEWARE! THIS DEALERSHIP IS NOT TRUSTWORTHY. We purchased a used BMW approximately 3 months ago. On the way home the issues started. We requested to return the vehicle, Selden refused to allow us and stated they wanted to fix the issues. They proceeded to keep the vehicle for 3 weeks. After multiple conversations and text messages with the manager, we go to pick up the car and Selden never fixed the issues. The manager acts like he wants to work something out, but his orders from "the Selden owners" was to flat out refuse to refund our money. We were 1 1/2 hours away from the dealership and they knew driving back and forth was a major inconvenience. So, we were stuck with this vehicle. Over the past 2 months we have spent over $2000 extra dollars in parts, and this doesn't include my husband's hours in labor. And the car is STILL NOT fixed. We bought from a "reputable, customer focused" dealership because we did not want to have issues, we spent a little more for a better car because I did not want to have my husband have to fix another vehicle. Unfortunately, this was not the case. This was a horrendous experience. This purchase has caused so much stress and strain, We have no recourse other than to write this review and hope that this will help others avoid making the same mistake. Do not trust this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks to everyone at Selden Motors!
Thanks to everyone at Selden Motors! I drove in on short notice and got a great deal on an Audi that came in while I was there for another car. Their selection is the best I’ve seen and the guys working there are knowledgeable and working the deal out couldn’t have been easier. Will definitely be back for my next car.
Thanks to everyone at Selden Motors!
Thanks to everyone at Selden Motors! I drove in on short notice and got a great deal on an Audi that came in while I was there for another car. Their selection is the best I’ve seen and the guys working there are knowledgeable and working the deal out couldn’t have been easier. Will definitely be back for my next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I live in FL and purchased an Audi from Selden Motors
I live in FL and purchased an Audi from Selden Motors sight unseen. The entire transaction was seamless and easy including having the car delivered to my home. Selden sent me a video walk around of the car which was great and helped me feel more comfortable with the purchase. Very professional and I would absolutely recommend this dealership.
I live in FL and purchased an Audi from Selden Motors
I live in FL and purchased an Audi from Selden Motors sight unseen. The entire transaction was seamless and easy including having the car delivered to my home. Selden sent me a video walk around of the car which was great and helped me feel more comfortable with the purchase. Very professional and I would absolutely recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought my Mercedes from Selden Motors a few months ago
I bought my Mercedes from Selden Motors a few months ago and I’m very happy with my purchase. The facility is top notch and the whole process was easy from start to finish. A+!!
I bought my Mercedes from Selden Motors a few months ago
I bought my Mercedes from Selden Motors a few months ago and I’m very happy with my purchase. The facility is top notch and the whole process was easy from start to finish. A+!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car