BMW of Ontario

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Reviews

4.9
(619 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

The staff is very courteous, professionalAnd...

The staff is very courteous, professional And helpful. They responded to all the my automotive needs.

Dealer response

Thank you for taking the time to leave us a great review, Kattia! It was a pleasure to work with you, and we look forward to your next visit.

5.0

Sergio was very helpful and I had the loaner car ready to...

Sergio was very helpful and I had the loaner car ready to go, and I got to work on time! Sergio was awesome! My car was ready the next day and running great. Thank you!

Dealer response

We are so pleased to learn that our Service Team took wonderful care of you here at BMW of Ontario. We strive to provide fast and efficient services in a timely manner for our customers. We value your business.

5.0

I had a 7:00am appointment for front brakes and was given...

I had a 7:00am appointment for front brakes and was given a loaner car . The car was ready later that evening!!

Dealer response

Your feedback is appreciated and we are pleased that our Service Team took great care of you, getting your brakes done in a timely manner. Thank you for doing business with us at BMW of Ontario.

5.0

The staff are very friendly The waiting is short The...

The staff are very friendly The waiting is short The waiting lounge is clean and spacious and I could sit 6feet away from other people without being afraid of catching Omicron virus The service technician videos before service and after service are very clear and a novice could understand what they are talking about The coffee is good too

Dealer response

We are so pleased to read that you had a wonderful time with us here at BMW of Ontario. We strive to be the best for our customers. We value your business.

5.0

Went in to service my car. The wait was a little bit long...

Went in to service my car. The wait was a little bit long but my service advisor always kept me up to date on the progress. Decided to wait for it at the dealership and the amenities they provided were good

Dealer response

Thank you so much for your sweet words! We take pleasure in hearing that our Service Team is working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at BMW of Ontario.

5.0

Oscar Sanchez was a great sales guy to deal with. Very...

Oscar Sanchez was a great sales guy to deal with. Very professional and helpful. Highly recommend working with Oscar!

Dealer response

We are so happy to learn that our Sales Team took excellent care of you here at BMW of Ontario. We always go the extra mile for our customers. We value your business.

5.0

The service dpt.did excellent job.Jerry Garcia was very...

The service dpt.did excellent job.Jerry Garcia was very helpful.Great job thank you!!

Dealer response

Dusan, we are happy to read that our Service Team took fantastic care of you here at BMW of Ontario. We appreciate your kind words.

5.0

Friendly, prompt and great customer service all around...

Friendly, prompt and great customer service all around from service department to the loaner department. No complaints! Two thumbs up!

Dealer response

Hello, This is exactly what we like to hear, that our team was friendly, prompt, and provided great customer service. Thank you for choosing BMW of Ontario and we look forward to your next visit.

4.0

Quality of work is great and friendly staff... They were...

Quality of work is great and friendly staff... They were a little short staffed but they got me out in a day on an emergency tire issue... Will definitely from now on use their service center for my BMW...

Dealer response

Thank you for sharing your review for us here at BMW of Ontario. We strive to provide the best service possible for our customers in a timely matter. We value your business.

5.0

First service at BMW Ontario and I was very pleased. Will...

First service at BMW Ontario and I was very pleased. Will absolutely be back for service again.

Dealer response

Thank you! We appreciate your feedback! We take our reviews seriously and are delighted to learn that our team took great care of your vehicle. We appreciate your feedback!

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