Reviews
Write a reviewAmazing Service
Last minute purchase as we were leaving town the next day, had the vehicle ready to go for us sooner than ever expected! Always went above and beyond to make you feel welcome, and gave exceptional service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
This was the first time I ever bought a car sight unseen. I live 1000 miles away so took a leap of faith. I'm so glad I chose Associated for my purchase. Everything they said was accurate, they went the extra mile to accommodate my needs, they provided timely updates, and overall the process went very smoothly. Zero surprises. It was a pleasure to deal with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly and caring
When it comes to all aspects of dealing with a vehicle, the staff as ASL make every part of the process as painless as possible. We were on the market for a new vehicle recently, the staff took the time to truly listen to use and when it was determined they didn't have the vehicle we desired on the lot, they sat down with us to shop the various locations/auctions they deal with. Once we located our "dream vehicle" the staff assured all of our questions where answered before we put in the bid to get the vehicle. The best part was that Matt invited us down the day of the auction and let us watch first hand and experience the buying process. In the end, there were no gimmicks or hidden fees. When the day came to sign the papers, the staff made sure we clearly understood everything and wouldn't allow us to sign the papers unless we were 100% satisfied. We LOVE our new vehicle and will continue to work with ASL when it comes to our future vehicle needs. You won't find a more caring and honest team then the team at ASL!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Long distance purchase and an awesome experience
Frustrated after looking at a truck at a local dealer in Connecticut, my father suggested I call Matt at AS&L. Matt and I talked about what I was looking for, and not only did he find the truck I wanted ... he exceeded my expectations. Easiest car purchase I ever made. 1700 miles away and not a single glitch in the process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience
I would recommend ASL to anyone. I worked with Matt for everything and he was so helpful! I was alittle nervous being that this was my first car I had ever purchased, but he made it an enjoyable experience. He found me a car that I absolutely loved! The car was a trade in and he was very upfront and honest about the couple things that were wrong with it. He had it fixed up and detailed and it looked like a brand new car in the end! I am very happy with my experience and my new car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New truck
Got me in an awesome truck in just a couple hours. Filled my tank and warrantied the vehicle. Thanks guys!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service to the Max
We bought our 1st vehicle from Matt at ASL in 1995, another in 2002, and the last one in August. The cars have been excellent, long lasting (10 - 15 years each), and the purchase process open and honest. The last car was a 2003 van that replaced our 2002. ASL doesn't usually deal with cars that old but the previous owner had had it serviced at ASL for about 7 or 8 years and traded it in on a newer one, so Matt & the gang knew it well. It was exceptionally clean. We were happy. Shortly, about 3 weeks,after purchase it developed electrical problems that was very, very difficult to diagnose and repair. Matt and ASL far exceeded our expectations in helping us deal with the inconvenience and expense of the extended repair process with loaners when needed, empathy, and a constant upbeat and reassuring attitude. If you're looking for a used car dealer with integrity and one you can trust,you can't do better than ASL.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A+ worth the drive
When searching for a car this is one dealership that is open and honest. They are willing to listen to your questions and concerns. They went through every aspect of the car to make sure comfortable driving and know where to find things. Would recommend the dealer to ALL! When I am in need of a new car will be going back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Customer Service EVER!!
My wife and I are new to the area. We were stranded and had an urgent car repair need for a vehicle we did not purchase from this dealership. Associated went above and beyond by sending a mechanic and were able to fit us in immediately. They gave us a loaner vehicle, no questions asked, so we could get back and forth to work without headaches.They worked hard to investigate the matter until they found the solution. They were wonderful to us and treated us like family. Matt Barrier, especially, was genuine and extremely accommodating! We will give them our future business. You don't forget people who treat you right!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Absolutely the best auto dealership in the state!
We bought our first new car thru associated. We had went to a few other dealerships and they really didn't care what we wanted or the cost. They just tried pushing us into buying anything they had on their lot! Matt was totally different. Not only did he give us a chance when our credit wasn't "the best" but he also went out of his way to find us the car that we wanted. And the care and respect we got from him during the whole process was absolutely amazing! We weren't just a sale, we were people! Roughly a year later our son wanted to purchase a newer vehicle as well. We went to Matt with the idea and not two weeks later he was calling us with options for him. He bought his car there as well and we are all just loving our new vehicles! We will NEVER go anywhere else or suggest anywhere else to any of our family and friends. Associated Sales is the place everyone should go to if you want to get your moneys worth, be treated with respect, and have a salesman who actually cares about his customers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase