Len Stoler Lexus

HAVING GONE TO 5/6 DEALERS ON THE INTERNET AND BACK AND FORTH FOR 3 TO 4 WEEKS, NO OTHER DEALER REP STAYED WITH ME AND HELPED AS MUCH AS GEMMA DID - IF NOT FOR HER, WOULD MAYBE NOT HAVE PURCHASED ANY VEHICLE - ALWAYS GOT BACK TO ME WITH THE INFO I REQUESTED BY CLOSE OF BUSINESS THAT DAY, OR LET ME KNOW IT WOULD BE FIRST THING NEXT DAY. CAN'T SAY ENOUGH ABOUT THE HELP I RECEIVED. THANK YOU VERY MUCH GEMMA TOM

Was interested in a Pre-owned RX Lexus. Samantha was our Auto Consultant. We could not have asked for a more professional, polite, and attentive person to handle our transaction. Sam was knowledgeable and very helpful (along with Ray, the Sales Manager) in getting us into the right vehicle and at the right price. My wife and I LOVE our 'almost new' Lexus RX450 hybrid. We normally don't feel moved enough to write blogs unless we feel strongly either way with the service or quality. You cannot go wrong with Len Stoler Lexus and Samantha!!! Everything was just great. Thank you Sam :) Ted and Yiota Gavala

Samantha made my experience really enjoyable. She worked with me until we could find me a car that I could live with. I would come back again. Only thing I was unhappy the price the internet said one price but it was a totally different price. Samantha is very professional and helpful.

Good afternoon, I'm writing this review to highlight one of Len Stoler Lexus outstanding saleswomen. Samantha Cambridge is an outstanding sales woman and really personable person. My sister recently purchased a newly used vehicle a few weeks ago. I accompanied my sister to the dealership where we met Ms. Cambridge who went above and beyond in subpar temperatures to accommodate us in the search and purchase process. I would highly recommend to anyone buying a new or used car to contact Ms. Cambridge, she is truly an asset to the Len Stoler Auto Group. Thank you Samantha, James A. Miles

I am writing this review in recognition of the professionalism of Tom Bardelman, Alan Kassel and their colleagues at Len Stoler Lexus. Perhaps this review is best considered from the standpoint that I have purchased or leased 7 Lexus automobiles from the dealership in the last 10 years. And I continue to consider Tom and Alan my Lexus authorities. I am a delighted client. To begin with, the dealership is well laid out, it displays the vehicles well. Appointments with sales staff are easy to make AND the staff does not keep you waiting. The sales process as managed by T. Bardelman is one of information exchange, no hype, no pressure. Yes there is the negotiation of price. But the give and take is reasonable and business-like. For me Len Stoler offers a team knowledgeable in their products and a dealership that maintains an excellent relationship with the manufacturer. The factor that keeps me coming back - service. Service is accommodating to my schedule. I travel from time to time and never have had a refusal to take my car for regular service. Advice is readily obtained with a call. Quality control is paramount. The service advisor reviews all documents with the client at pick up ensuring that the service delivered was as quoted. I would recommend this dealer to my friends and have done so.

Kevin Johnson has the patience of a saint! He took his time, was thorough and knowledgeable training us how to operate our new Lexus! Don't know what we would have done without him. Kevin is a real gem & the best part of our buying experience.

Kevin Johnson has the patience of a saint! He was so helpful and knowledgeable teaching us how to operate our new Lexus. Don't know what we'd do without him!

I was in the market for a used Lexus RX and Len Stoler had a great selection. I was very happy with the buying process. My sales consultant, Samantha Cambridge, was friendly, professional and very helpful. She easily navigated the buying process for me, and made the paperwork a breeze. I would certainly return, when I am in the market for a new or used vehicle.

I was buying a new vehicle that was difficult to find. Since this dealership was one of the few that had it available, I agreed to do a transaction from out of state. After agreeing on a price and spending 2 days communicating on the deal, all contact was cut off. This dealership would not respond to my calls, emails, or texts. Finally, the following day an email was sent late in the evening that they had "forgotten" the car was sold to someone else previously. This entire deal was deceptive from the start. The sales manager could care less when I complained and actually hung up on me. This was not my first Lexus purchase and am shocked by the way this dealership does business. There are much better dealers out there. Avoid this one.

I was trying to purchase a unique vehicle from this dealer. It was an out of state transaction so there was quite a bit of work and communication involved. After spending considerable time working the deal, the sales manager sold the vehicle to someone else right out from under me. They refused to take my calls or answer emails. When I finally was able to get through, the manager was quite flippant and hung up on me! He also refused to give me contact information for the district sales rep. This was not my first Lexus purchase and I have never seen such an unscrupulous dealer! There are much better dealers to work with. Steer clear of this one.