Reviews
The best experience we’ve ever had buying a car.
The best experience we’ve ever had buying a car. Our family actually bought 3 in 4 months. The salesman Steve Spoisal, the sales manager, Phil Pate, and the financial manager Travis were phenomenal. They were all knowledgeable, straightforward and still practice the lost art of Customer Service. No xx and sleazy sales tactics. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleasant experience.
I would like to thank Phyllis for her excellent service. She is very knowledgeable and patient.It was a pleasure to work with her. The whole sale process was smooth and quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
5 Star Dealership
I was assisted by Ken Ross in sales and Travis Wagman in finance. The customer service was outstanding, and the vehicle purchased was exactly what I was looking for with all the added options on my list, and more, already installed. There was no sales pressure, and the final price was exactly as negotiated. I would highly recommend this dealership to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car purchase off lease Lexus
My experience was seamless. My salesman Daryl made me feel like I was his only customer. It was such an easy process and I would do it again and again. I love my new car as well as my salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Thanks to my salesperson Luke , we were able to find a car for me that checked all of my boxes. I love my new ride. Welcome home Lexi. 🥰
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Service
Marina new car sales, thank you so much for your knowledge and patience. I walk in and instantly I saw the suv that I wanted, I thought the process was going to take all day. Marina spoke with me professionally and helped me through the process. Great Service! Before you know it I was driving my new SUV! I am so amazed about the service I received at Lexus Owings Mills. I can't forget Delair who also was professional and helpful and provided good service. I will definitely recommend Lexus Owings Mills to a family member and friends. You are the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My Great Experience
Bev Pikesville. Phyllis my sales representative was perfect, knowledgeable and very helpful. All the years I am going there never have any unpleasant experiences. Everyone plays a important part in the whole process and that’s what makes it such great successful experience. Absolutely amazing and 0 hassle. Thanks to Owings Mill Lexus and Phyllis
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Len Stoler Lexus of Owings Mills
Chase thank you for being professional and knowledgeable about your job. My husband and I drove an hour to Len Stoler Lexus of Owings Mills after speaking with Chase on the phone, who was not pushy, or gimmicky. He also gave us the time we needed to make a decision about the car that was right for us. We are now proud owners of a 2024 premium Lexus NX 350, and we couldn’t be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recent Purchase of GX 460
Just bought a GX 460. Could not have asked for a better experience. No pressure. Quick and easy sale to get out and enjoy my purchase quicker. Luke was a pro and very knowledgeable. Would give more stars if I could.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great salesperson and tech guy.
I worked with Marina for the buying process. She was helpful, answered all my questions and was able to get me the car of my choice within a very short space of time. She kept me informed on the progress of the car's arrival and I was able to get it as soon as it arrived. The tech guy Jesse was also great. He explained so many features but also made it clear that I could call him anytime I forgot or needed further explanation on anything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase