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Mechanical issues with cars
bad car mechanical issues right after I bought the car but said nothing was wrong with the car. Went to fix but still things mechanically wrong with the car even tho “nothing was wrong with the car.”
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Fast and easy sale
Quick and easy to sell my used car with an offer that was in my target range. Noah was straightforward and super friendly. Easy to work with.
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Jennifer, and we're happy to hear that we met your expectations. Thank you again for choosing Autosource Hawaii, we look forward to having you as one of our valued customers for many more years to come!
Sold My Honda Insight
Made appointment with Kyle, he was very helpful and efficient. He was kind, respectful, and got me a great deal. Sold my car - very easy experience!
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Mr. Narayan is the best dealer He is one of a kine We really really like him We gave him 1000 points For his best of the best work with us with our expensive car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Malu salesperson with awesome customer service
Malu was so helpful and has great customer service for this line of work.I was very pleased with his knowledge and how he went above and beyond to help me sell my truck.
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
Ask for Malu
In less then one hour I was shown a great car with a great Car Fax Report that was even discounted so that I could afford to purchase that day with out the need for financing. No pressure I was treated with respect by the sales person; Malu. Highly recommend this place
Thanks for your feedback on your recent visit to Autosource Hawaii. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Great services and I was in and out two hours max traders old van for new lifted four runner Toyota awesome much mahalos malu Thank you
Jonah, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Autosource Hawaii!
Retracting my previous review
Retracting my previous review. So it seems they give a stellar performance to get you to work w/ them. Also asked me to give a review. At the time I gave a very good one w/ 5 stars. 2 things they promised me. 1)they would install tint. Owner happened to be in and he told the salesperson we would be able to bring our car back for them to install tint. 2)they promised to install a backup camera. Owner again promised to have one installed. Strange to find a 2017 car w/o a backup camera. So far we’ve had the vehicle for over 3 months and I’ve called numerous times for the things they promised but no one has assisted or returned my call. I also learned that the salesman who assisted me is no longer w/ the company, hmmmmm. I’m supposed to bring the car back in 6 months and tbh, I’m probably not going to deal w/ them again
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
He had great customer service, he was really friendly, was able to answer all my questions and was very helpful. Overall experience was awesome and everything went smoothly!
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Autosource Hawaii.
I love autosource
Initially when I had the thought of trading my vehicle I was very skeptical. The initial general thought of a “dealership” is very confusing paperwork and money hungry. Auto source is nothing like that. Malu Dolan made me feel very comfortable and accommodated to my situation. The friendly staff greeted me with a smile. Even the boss came out and greeted me. All in all autosource is not a dealership. But a true Ohana showing the Aloha Spirit
Thanks for your feedback on your recent visit to Autosource Hawaii. It is great to hear that Malu was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!