www.411carline.com

We purchased a vehicle from Chris at 411Careline and thought we purchased a very clean, low mile reliable vehicle. Prior to purchase, Chris was very kind and non-pushy, which I appreciated. After test driving the vehicle we decided to purchase. After purchase we brought the vehicle to the Ford dealership for an oil change, it was then when we were made aware the car had multiple pending safety recalls – one recall was to prevent the car from starting on fire! These recalls were pending for over 3 years! We made the appointment to get the recall completed and during the appointment we were made aware that the recall was taking longer than normal because the car had a junkyard motor in it! Furthermore, the dealership gave us a list of items that were wrong due to the replacement engine being installed improperly. The dealership advised us that we would need to pay out of pocket to get the car back as the tech needed to fix issues before they could complete the recall safely. Here is a list of items the dealership noted wrong: • Found studs for exhaust mount to transmission missing • Transmission mount rubs on transfer case • Found starter shimmed away from transmission • Exhaust heat shield on body near subframe loose • Transmission cooler tube bent and rubbing on trans case • Vehicle has junkyard motor installed (noted by all paint markings on engine) • Would require several more hours of tech time to piece together car and find all missing / wrong items This was 1 week after we took delivery of the car. I was shocked and felt taken advantage of. I immediately called Chris to notify him of my findings and told him we would like to return the car and was surprised when he told me he would have to contact an attorney to see “how to handle this”. Chris told us multiple times they have their cars inspected by 3rd party mechanics prior to them listing for sale and swore all their cars are clean. Come to find out they pay a mechanic $30 to drive it around the block to make sure it is not leaking fluids and the brakes work. Chris told me he would get back to me, never once apologized or asked detailed questions about the dealership’s findings – I knew we made a mistake at this point. It took Chris a week to get back to us, he then sent a long email telling us they will not take the car back as the laws in MN do not require them to do so. They do ask if you want a 3rd party mechanic to look over the car, at the buyers expense, but I felt comfortable buying from them and the fact they had it inspected before they sold it was good enough for us. What a mistake! I would suggest you skip this dealership as they clearly take on cars that have issues or have had issues in the past and are unwilling to make things right if they find out otherwise. Right now, we have a vehicle that has a motor with unknown miles and lots of issues that need to be fixed. If anyone is interested in more details, I am happy to provide documentation.

I recently bought a car from this guys and I am pretty satisfied with my purchase, I live in different state about 1000 miles away from this dealership and I saw this car on cars.com and called them right away, I talked to Mike the owner, and we had a nice chat about this car , so I ended up flying in and now I'm a happy owner of the nice car, thank you guys at 411Carline so much

I worked with Chris. He was geniune, laid back and honest. He was willing to work with my schedule and came out after hours to allow my wife to test drive the car. The price on the automobile was very competitive.

Chris was Great to work with and very informative! Thanks so much!

Really friendly service, very nice cars well taken care of and in great condition. Would definitely buy here again!

If you are looking for an excellent used vehicle with a no pressure atmosphere, 411carline is the place for you. After months of searching for the right Subaru, I came to 411carline. Upon arrival, we were greated with a smile and friendly atmosphere. The quality of cars combined with the atmosphere is second to none. Next time I am in the market for a quality preowned vehicle, I know exactly where I will be bringing my business.

I purchases a Volvo S60R from 411Carline. I was very impressed withI the customer service from this dealership. I would highly recommend looking at your next vehicle here

These guys are amazing! Super friendly group, very accomidating and sell beautiful cars. They will have my business for years to come!

I recently purchased a Volvo XC90 from Chris at 411 Carline. Great experience! Very informative and forthcoming with any questions that I asked with out any sales pressure. 411 carline will be my first stop the next time I need to purchase a vehicle - LOVE MY VOLVO XC90!!!! Thanks Chris!

I recently purchased a used Honda Cr-V from Chris and had an excellent experience! Chris was very helpful and professional, providing a comfortable environment for us. He worked with us to fit our needs and there was no pressure to buy. My car runs very well and was priced fairly. I would very much recommend 411Carline to anyone. So glad I bought my first car here! :)